3.7
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 33,547 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2016 Ford Fusion energi. While attempting to pull the electrical charger out of the vehicle, the charger was extremely hot. The charger burned the contact's hand. There were no injuries that required medical attention. The contact dropped the charger and it landed on the rear driver's seat and burned a hole in the seat. The vehicle was taken to ken garff Ford (597 E 1000 South, american fork, ut 84003), but they were not able to determine why the charger became so hot. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 47,000.
- Lehi, UT, USA
Center console becomes non-responsive with buttons. A/C losses connection and windows get locked into position as well as power seats. Happens intermittently. More common when it gets really hot out.
- Sparrows Point, MD, USA
Ford Fusion energi, did its low powered state again, this time on the free way, dropping rapidly from 75mph to 22mph and barely able to maintain that speed. The display showed the safety features becoming deactivated. Something new though, the headlights went out and the console dimmed and was barely readable, I turned on my hazards and I hope they where working, either way I was fortunate enough to avoid a rear end collision and got the vehicle off the road. This about 7th time Ford will work on the vehicle, and another week or more without a vehicle, waiting for the next available appointment. These Fusion are becoming the new Ford pinto. I really hope that several people don't have to die, before Ford is forced to recall these death traps.
- West Haven, UT, USA
1) first issue happened 2/20/2017 odometer 7,036. Dashboard lit up, trac control, engine light, brake, message to pull over, loss of power and at freeway speed, got over shoulder safely. The onboard diagnostics system detected engine misfire, transmission related problems. Brought it in for service and couldn't duplicate issue. Nothing fixed or repaired 2) second time same issue happened 7/21/2017 odometer 15,736 going up a hill West bound on mccall, loss of power and almost got rear ended by a couple of vehicles. Vehicle is in service as I fill this out.
- Menifee, CA, USA
- Moro, IL, USA