10.0
really awful- Typical Repair Cost:
- $4,500
- Average Mileage:
- 80,400 miles
- Total Complaints:
- 2 complaints
Most common solutions:
- not sure (1 reports)
- replace ABS modules (1 reports)
The Advance Trac and ABS warning lights came on. The brakes felt mushy. Had to have it towed to the Ford dealer. The ABS unit, both modules, failed. The cost to replace was $4500. I checked with Ford Customer department and was told, tough luck. I read that NHTSA had investigated the problem, as over 150 incidents were reported. My understanding is that NHTSA decided not to issue a recall, as it would cost Ford too much to replace the ABS units. So, a known problem was ignored by the Feds and the owners are left to foot the bill. My Fusion Hybrid had only 57500 miles on it. In addition to the ABS failure, it was pointed out that both front coils and a bushing needed to be replaced. Total bill: $8000. I had little choice but to sell the car to a repair center (got $1200 for it) and buy a new car. Ford Customer department said they could offer some type of discount if I purchased a new Ford. Not any more. I'm now driving a Toyota Camry, which I hope will never encounter this kind of problem.
- Robert Z., Needham, MA, US
On my way home from work, I made a turn and my brakes went out all of a sudden. Never had a problem with the car until now. My dash lit up and all kinds of sounds were going off. The ABS light, traction light, advanced traction light, and brake light all went on. I was able to coast into a parking lot using my e-brake without causing damage. I was able to get it to a Ford dealership to have them look over the car the following day. They came up with all kinds of things might be wrong with it and will costs $3600 for the repair.
I was unable to pay for the repair and got the car back and have not used it since which is a damper because that is my only vehicle. In the meantime, I am relying on borrowing a car to get to and from work. Anyways, after further looking into the problem, Ford company knows about this problem since at least 2010. Any 2010 Ford Fusion hybrids made before Sept 2009 have the problems accruing and that they will fix it. While trying to contact them to resolve the issue since it is their problem, they will not acknowledge it. Why????
- Michael M., Ocala, US