Still awaiting word from the dealer. Near total loss of power on busy hill was dangerous. Research into "throttle body" (the code the repair guy said they are investigating) shows that this is a known, long-term, serious defect. Ford issued a "customer satisfaction" program to head off a recall, covering the 2010 Fusion. I never heard of it. Called Ford, they confirm the existence of such program, but stated that it doesn't cover the Hybrid. No suggestion that the defective throttle bodies (or problem) are different to justify making this distinction. We have two Fords Hybrids and were likely to consider ourselves "loyal" (if alert) Ford customers, but this situation has soured our feelings and lessened trust. Depending on how this unfolds, we may shun the brand in future and warn others against it.

I was driving on the highway when two wrench symbols showed up on the dashboard. After a few minutes, my car would not accelerate and seemed to lose power. It is not a pleasant experience at all when cars are whizzing by and the car suddenly loses power and goes quickly from 60 mph to less than 30mph. I took it to the dealer who said that the throttle body needed to be replaced. This is the same issue on the non-hybrid Ford Fusion for which Ford has issued an extended warranty. Although Ford has not done the same with the hybrid, I am sure that with the number of similar complaints that I have seen on the internet, it is the same defect and should receive the same treatment.

On June 7, 2016, my wife was driving our 2010 Ford Fusion hybrid on a major highway when the wrench light came up and the car lost power and would not accelerate. The car was towed to North Central Ford where it was repaired by replacing the electronic throttle body and reprogramming the PCM. The car has less than 58,000 miles on the odometer.

Why does Ford exclude hybrids from this known problem and its associated customer satisfaction program 13N03, population of hybrids too small? It makes no sense. The part, failure symptoms and fix are the same as those in the ford cars covered by 13N03. And why did the NHTSA allow Ford not to have a recall for the defective part, politics? Cannot understand why this is not a safety issue.

Ongoing problem for a while now. Disturbing that Ford didnt recall instead. I had a fender bender and after the repair the problem kept arising. I rented a car 3 different times, took it back 4 times before they discovered that it was the throttle body. Ford never said a thing, instead they wanted me to pay. In the end they charged it to my insurance company, when they should have just fixed it. Are you telling me that people at a Ford dealership Service Center didn't know? I call BS!

Update from Jul 13, 2016: So after telling the dealership over and over that my car was not idling right, they checked it out and told me everything checked out ok. I took the car and headed down to Orlando only to have my car alert me to STOP SLOWLY... it pretty much stopped accelerating on the interstate!!! Not once but twice! I brought it back to the dealership who told me that everything checks out ok and they couldnt figure it out. At that point I called Ford Corp.and they pulled up my vehicle record and called the Ford dealership but then advised me to deal with the dealership since they know the vehicle and had worked on it. So after calling the dealership again (they still had not called me back to even give me an update), they told me that they put in a call to FORD CORP. and kept my car another 2 days only to tell me that they couldnt figure it out AGAIN. Ford Corp. suggested they bleed out the lines again so here I go again! The Ford dealership had the nerve to tell me that any future problems I would have to pay for!!! This is completely ridiculous and to have FORD not acknowledge the multiple reported issues on the HYBRID is just ridiculous!!!

I have a 2010 Ford Fusion Hybrid with 76,000 miles which has experienced the ETB/ limp home failure as described in David Woods post on March 4, 2014 on carcomplaints.com. My Ford dealership and the Ford Service Rep (800-392-3673) state that my vehicle is not covered under the applicable customer satisfaction program. David's article states that "all Fusion vehicles 2009-2013 are covered up to 150,000 miles the warranty start date of the vehicle. Ford says all vehicles are eligible for the program through January 31, 2015, regardless of mileage."

Clearly two different messages here. Has anyone with an Fusion Hybrid had this failure covered? Is Ford intentionally being miss-leading? Please share your experience and thank you for your support.

On my way home from work at about 6:00PM at 95 degrees F. I live in Central Texas. The wrench light came on (check engine light) and the car would not accelerate any longer. I could still go but it was slowing down as I went. I was lucky and only about 1 mile from a Ford Dealership. I pulled in and dropped it off. They called the next day and indicated it was the throttle body and would be $455.00 as my extended warranty calls this an emissions issue and they have an exclusion for emission issues (I wonder why?).

I looked it up and saw that there are thousands of people having these complaints and and Ford was investigated by The National Highway Traffic Safety Administration's Office of Defects Investigation, then I followed up on that and found out at (http://www.fordproblems.com/problems/electronic-throttle-body.shtml) Ford was let off the hook for this defective part because they told NHTSA that they would provide an extended warranty up to 150,000 miles. Of course this helps once it breaks but does nothing to prevent people from having to deal with an issue Ford knows about and depending on how it plays out and who is driving could cause accidents and issues on the road.

So I contacted Ford at 1-800–392–3673 and after providing my VIN # was told my car does not qualify as it is a VIN specific issue and two exact Ford Fusions parked side by side could have the same problem and one might be covered and the other would not based on the VIN #. Seems ridiculous to me if there are many throttle body issues as it seems there are and looks like it will continue to grow. Anyway, I am filing my complaints and am lucky as I can fix things myself. I will pay the dealer for the diagnosis and buy my own part and replace it. Another example of Corporate greed over customer satisfaction. Don't they know where their money comes from?