10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
24,156 miles

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« Read the previous 20 complaints

problem #54

Nov 082017

Fusion Hybrid

  • miles
Takata recall- my car's passenger airbags have been under recall for 1.5 years and I am still waiting for this repair to be made.

- Ojai, CA, USA

problem #53

Nov 062017

Fusion Hybrid

  • miles
Recieved a recall July 2016 and never could get a sceduled replacement but they could sell us one.

- Lincoln, CA, USA

problem #52

Nov 072017

Fusion Hybrid

  • miles
I have contacted the vendor after it being over a year, and I am still being told that they have no plans to do anything because they are not the only ones who bought those airbags, and it is really me who would have to do something, which I guess would be to find the airbags myself and replace them.

- Hattiesburg, MS, USA

problem #51

Jun 012016

Fusion Hybrid

  • miles
"takata recall" - I have been waiting for well over a year to have this recall problem fixed. I have now received notice that the company responsible has filed for bankruptcy.

- Pittsburg, CA, USA

problem #50

Jul 232016

Fusion Hybrid

  • miles
Takata recall: I received a recall notice (16S26 / NHTSA recall 16V-384) from Ford on 23-Jul-2016, and no instructions since that they have parts available to fix it. That is over 15 months. This is an unreasonable amount of time to resolve this situation.

- San Jose, CA, USA

problem #49

Jan 012016

Fusion Hybrid

  • miles
Takata recall I received my recall notice about two years ago, but the Ford dealer still says that no replacement airbags are available for my car.

- Aptos, CA, USA

problem #48

Jan 012017

Fusion Hybrid

  • miles
Takata recall. There is still no remedy for our recall.

- Mill Valley, CA, USA

problem #47

Jun 012016

Fusion Hybrid

  • miles
Takata recall. The contact owns a 2010 Ford Fusion hybrid. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (mid bay Ford Lincoln, 550 auto center dr, watsonville, ca 95076) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Aptos, CA, USA

problem #46

Jun 012016

Fusion Hybrid 4-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2010 Ford Fusion hybrid. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (serramonte Ford in colma, ca, 650-763-2400) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/3/18

- San Francisco, CA, USA

problem #45

Jul 012016

Fusion Hybrid

  • miles
Takata recall - received a letter from Ford dated July 2016 regarding the problem and the dealer says they still do not have the parts to act on it.

- Georgetown, KY, USA

problem #44

Jul 012016

Fusion Hybrid

  • miles
Takata recall I have received two notices of a safety recall on the passenger frontal airbag inflators. I received my first notice in July of 2016 and my second notice a few days ago. I contacted my local dealership and they said the replacement parts have been on back order for over a year. He said he has no idea when they will come in. I need this issue resolved immediately as I drive with passengers on a consistent basis.

- Redondo Beach, CA, USA

problem #43

Oct 312017

Fusion Hybrid

  • miles
Takata recall - received a letter July 2016 noting the recall issue. I've called 6 times over the course of 15 months (last 10/31/2017). Wade Ford in smyrna, ga dealership advised no parts. Received tk holdings notification October 2017 relevant to contact the dealership for repair; however, the dealership is stating they are not able to repair issue.

- Acworth, GA, USA

problem #42

Jun 012016

Fusion Hybrid

  • miles
Takata recall. I was first notified of the recall in June 2016. For over a year I have not been able to use the vehicle for family travel due to the defective passenger airbag. We purchased the car for the fuel efficiency for driving around town and on longer trips. Takata has taken an unreasonably long amount of time to repair the vehicle. I spoke with my local Ford dealer yesterday and the parts were still not available.

- Cuyahoga Falls, OH, USA

problem #41

Oct 272017

Fusion Hybrid

  • 120,000 miles
Takata recall this recall has been "remedy not available" since June 2016. If the problem is as stated this is unacceptable.

- Oviedo, FL, USA

problem #40

Jul 012016

Fusion Hybrid

  • miles
Takata recall - my vehicle was issued a recall July 2016 for passenger-side airbag. I have contacted my dealer to request a fix. The dealer has indicated that parts are not available. I received notification of chapter 11 bankruptcy from tk holdings 10/26/2017. Notification stated to contact the dealer to have the car repaired. The dealer maintains that parts are not available. My car is unsafe to drive with a passenger.

- Smyrna, GA, USA

problem #39

Jun 302016

Fusion Hybrid

  • miles
Takata recall. The contact owns a 2010 Ford Fusion hybrid. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in June of 2016. The dealer (jones-West Ford, 3600 kietzke ln, reno, nv, 89502) stated that the parts were unavailable for the repair. The manufacturer confirmed that the parts were unavailable for repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sparks, NV, USA

problem #38

Jul 012016

Fusion Hybrid

  • miles
Takata recall, I got the notice last July and have called, written and stopped in person to get the repair and Ford claims they do not have the parts. I live in Florida where it is hot and the conditions are ripe for the airbag to explode.

- Gainesville, FL, USA

problem #37

Oct 252017

Fusion Hybrid

  • miles
Takata recall parts unavailable

- Fort White, FL, USA

problem #36

Jun 302016

Fusion Hybrid

  • miles
I have called and stopped by Ford dealerships in dallas and rockwall, Texas over a period of years and been told they do not have the replacement airbags and that I will be called when they arrive. I have not received any calls and get the same reply every time I ask. I am afraid to allow passengers in my car due to the risk, which has severely impacted my ability to use my car normally.

- Royse City, TX, USA

problem #35

Jul 012016

Fusion Hybrid

  • 75,000 miles
Takata recall. I received the recall notice in July 2016 and I am still waiting on the replacement part. I have not been able to drive my vehicle safely with a passenger since.

- Chapin, SC, USA

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