10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
24,156 miles

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« Read the previous 20 complaints

problem #34

Oct 202017

Fusion Hybrid

  • miles
Airbag recall

- Boynton Beach, FL, USA

problem #33

Jun 012016

Fusion Hybrid

  • miles
Takata recall. The contact owns a 2010 Ford Fusion hybrid. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Englewood Ford (1908 S mcall rd, englewood, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Rotanda West, FL, USA

problem #32

Jul 012016

Fusion Hybrid

  • miles
Takata recall. The contact owns a 2010 Ford Fusion hybrid. The contact stated that NHTSA campaign number: 16V384000 (air bags); exceeded a reasonable amount of time for repair.the contact received the recall notification in July of 2016. The dealer (lithia Ford Lincoln of roseburg, 1650 ne stephens St, roseburg, or, 97470, 541-537-4643) stated that the parts were unavailable for the repair. The manufacturer confirmed that the parts were unavailable for repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Roseburg, OR, USA

problem #31

May 312016

Fusion Hybrid

  • miles
Takata recall. The contact owns a 2010 Ford Fusion hybrid. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called vista Ford Lincoln woodland hills at (818) 884-7600 (located at 21501 ventura blvd, woodland hills, ca 91364) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

- Woodland Hills, CA, USA

problem #30

Jul 052016

Fusion Hybrid

  • miles
Ford has yet to notify that parts are ready for the airbag recall. Letter dated 2016 July 16" what do I have to do" drive it until it explodes. A year should be more than enough to get replacement parts.

- San Antonio, TX, USA

problem #29

May 152017

Fusion Hybrid 4-cyl

  • miles
Takata recall. The contact owns a 2010 Ford Fusion hybrid. The contact stated that there was a random fuel leak that continued to progress. The dealer (Ford of escondido, 1717 auto park way, escondido, ca 92029, (760) 745-3361) attempted to order the part several times, and had two estimated shipment dates. The most recent date was August 27, 2017. The manufacturer was unable to provide a reasonable time frame to supply the part to the dealer. The vehicle remained parked since may of 2017. The contact had to obtain a rental vehicle due to the delay from the manufacturer. The manufacturer was contacted several times and the contact was still waiting for the part months later. In addition, the vehicle was included in NHTSA campaign number: 16V384000 (air bags) and was uncertain as to when the remedy and parts would be supplied to the dealer. The contact stated that the air bag off indicator kept randomly illuminating while waiting for the part from the manufacturer. The failure mileage was not available. VIN tool confirms parts not available. Updated 09/27/17 the consumer stated a new gas tank and a new car battery were installed in the vehicle.

- Escondido, CA, USA

problem #28

Jul 252017

Fusion Hybrid

  • miles
Takata recall. This recall has been in effect for more than a year, with no remedy yet available. This is not acceptable nor appropriate. Having a passenger vehicle in which it is unsafe for the front passenger seat occupied is ridiculous and not consistent with the intended use of the vehicle.

- Doylestown, PA, USA

problem #27

Apr 292017

Fusion Hybrid

  • miles
Takata recall. The contact owns a 2010 Ford Fusion hybrid. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (covert Ford in austin, tx) where it was confirmed that the remedy part was not available for the repair. The contact did not call the manufacturer. The contact had not experienced a failure. VIN tool confirms parts not available.

- Austin, TX, USA

problem #26

Aug 012016

Fusion Hybrid

  • miles
The contact owns a 2010 Ford Fusion hybrid. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (airport marina Ford of los angelos, California, located at 5880 West centinela ave, 90045) stated that the parts were unavailable. The manufacturer was made aware of the issue and stated that the contact would receive a letter from the dealer once the parts became available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Culver City, CA, USA

problem #25

Jun 232017

Fusion Hybrid

  • 142,300 miles
As I was driving to the store the power steering service light came on and the service advance trac and it become hard to steer.. so now its parked because dealership said it would cost $1500 to fix which I don't have.. after research most models just 2011 and up have this recall. I think 2010 should also be a recall their are several complaints about

- Lane, OK, USA

problem #24

Jul 012017

Fusion Hybrid

  • miles
Takata recall - failure to timely remedy despite being in a high humidity area of houston, Texas and the car being a 2010

- Houston, TX, USA

problem #23

Jun 212017

Fusion Hybrid

  • miles
Takata recall- I am concerned that this recall is taking so long and everytime we drive our vehicle we are in harms way. I do not understand how it could take such a long time to make this repair.

- San Diego, CA, USA

problem #22

Jun 142016

Fusion Hybrid 4-cyl

  • miles
Takata recall. The contact owns a 2010 Ford Fusion hybrid. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (North central Ford 1819 N. central expy, richardson, tx, 75080) confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/18/17

- Garland, TX, USA

problem #21

Jul 012016

Fusion Hybrid 4-cyl

  • miles
2010 Ford Fusion. Consumer writes in regards to replacement parts not available to repair passenger side air bag inflator recall notice. Updated 06/19/2017

- Camarillo, CA, USA

problem #20

Jun 142017

Fusion Hybrid 4-cyl

  • 58,000 miles
The contact owns a 2010 Ford Fusion hybrid. The contact stated that while her daughter was driving at 25 mph, another vehicle struck the vehicle's rear driver's side. The driver's side air bag failed to deploy. The driver was unsure of her injuries and suffered mild chest pain. The driver did not seek immediate medical attention but mentioned doing so in the future. A police report was filed. The vehicle was towed to a police station. The vehicle was not inspected by a dealer or mechanic. The vehicle was not diagnosed or repaired the manufacturer was not made aware of the failure. The approximate failure mileage was 58,000. Updated 08/04/17 the consumer stated the wrong airbag deployed. The passenger's side airbag deployed, but the vehicle was struck on the driver's side. The vehicle was totaled.

- Brookline, MA, USA

problem #19

Jun 012016

Fusion Hybrid 4-cyl

  • 69,000 miles
Takata recall: The Ford recall number is 16S26 to replace the passenger airbag. The recall was announced on 06-01-16. One year ago. The Ford Fusion is 8 years old. Still no parts available. What does it take to get a replacement air bag" will a replacement airbag ever be available? why announce a recall if there is no intention to ever supply parts to fix it? who can I contact to get this dangerous, defective passenger airbag replaced" [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- San Francisco, CA, USA

problem #18

May 022016

Fusion Hybrid

  • 0 miles
Takata recall I have been contacting my dealership, rockwall Ford, for over 1 year requesting replacement of my airbags. They always tell me the bags are on back order, they do not know when they will arrive and that I will be contacted when they do. I also contacted park cities Ford in dallas and was told the airbags were on back order. It is clear to me that no dealership I've contacted is interested in replacing the airbags. I wrote a complaint to the rockwall dealership that was not answered, except to contact me trying to sell me a new car. I frequently Transport surgeons as front seat passengers in my car and I cannot imagine the law suit that would result if I were to be involved in an accident that caused the airbag to explode. I am seriously concerned about passengers in my car. I have owned this car since 2009 and it has been a risk to me and my passengers for all those years. I find it inconceivable that the bags cannot be replaced.

- Royse City, TX, USA

problem #17

Jun 012016

Fusion Hybrid

  • miles
Takata recall. The contact owns a 2010 Ford Fusion hybrid. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts would be available. Case number: Cas12283092 was provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Diego, CA, USA

problem #16

Jul 162016

Fusion Hybrid 4-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2010 Ford Fusion hybrid. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available...updated 06/06/17 updtaed 9/27/18

- San Antonio, TX, USA

problem #15

Jun 012016

Fusion Hybrid

  • miles
The contact owns a 2010 Ford Fusion hybrid. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Solvang, CA, USA

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