3.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
41,305 miles

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problem #4

Jul 112016

Fusion Hybrid 4-cyl

  • 31,000 miles
The contact owns a 2011 Ford Fusion hybrid. When attempting to start the vehicle, it failed to start. The dealer diagnosed that the fuel system failed. A fuel induction service was needed, including tube assembly fuel. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the failure was directly related to NHTSA campaign number: 15V793000 (fuel system gasoline). The VIN was not included in the recall. The approximate failure mileage was 31,000. Updated 05/19/17

- Miami, FL, USA

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problem #3

Jul 242015

Fusion Hybrid

  • miles
While driving from los angeles to phoenix in the summer, the car suddenly flashed a red warning light, and shut the engine off with the car moving at freeway speed. After pulling to the side of the road, and turning the engine off and on again, the car gave no indication that something had happened. It shut off again ten miles later, and again, and again. I turned around and brought the car home and took it to a dealer. They replaced the hybrid computer, but it did the same thing again driving to las vegas a few months later. The dealer cleaned the throttle body, and said everything was good. It has since done it again and again, sometimes just merging onto the freeway near my home. Repeatedly, the car has lost power - usually on the freeway, and often with my family in the car. I try not to let my wife drive it at this point, because I'm worried that she'll either get stranded with the kids, or get hit by someone when the car shuts off on the freeway. We no longer drive it significant distances.

- Los Angeles, CA, USA

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problem #2

Jul 192015

Fusion Hybrid

  • 61,000 miles
Lost power on highway

- Pensacola, FL, USA

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problem #1

Nov 162014

Fusion Hybrid 4-cyl

  • 73,220 miles
Normal driving in 55 mph zone car suddenly would not accelerate past 40 mph. Noticed wrench light illuminated. Turned car around and proceeded toward home. Engine revved at stopping but could not get out of way of fast traffic. Almost hit in rear several times. Flasher emergency lights necessary. Googled issue to see that it is a defect and NHTSA has decided to let Ford handle resolution. Fox in charge of the hen house again. Thanks again to another government consumer protection Agency that will not protect us. Called Ford corporate customer service and of course my vehicle is not part of the Ford "customer satisfaction" repair. Why am I not surprised?

- Windermere, FL, USA

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