1.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
92,000 miles

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problem #1

Dec 012017

Fusion Hybrid

  • 92,000 miles
The contact owns a 2013 Ford Fusion hybrid. While driving approximately 45 mph, the engine made a grinding noise. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who diagnosed that the transmission and both front axle and bearings failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to thoroughbred Ford (8501 N boardwalk ave, Kansas City, mo 64154, phone: (816) 505-1818) where it was diagnosed that the transmission failed and needed to be replaced. The manufacturer stated that the customer satisfaction program for the transmission had expired and the vehicle could not be repaired. The approximate failure mileage was 92,000.

- Kansas City, MO, USA

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