10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
24,046 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2015 Ford Fusion Hybrid:

Unsubscribe any time. We don't sell/share your email.

problem #2

Mar 212019

Fusion Hybrid

  • 46,792 miles
The vehicle was in motion in a city street. The gas pedal stopped working and seemed to be accelerating itself. Brakes continued to function properly.

- Washington, DC, USA

problem #1

Apr 202015

Fusion Hybrid 4-cyl

  • 1,300 miles
Good afternoon, I want to bring this to your attention. I don't know if it's a problem with Ford or with me. So please bear with me. I just purchased the above vehicle about 3 weeks ago. It is brand new. This vehicle comes with a feature called "active park assist." It is new to me and have never owned a vehicle with this feature previously. Yesterday, I used it for the first time. I turned it on and let it parallel park for me. I followed the directions on the vehicle video screen and took my hands of the wheel. The vehicle then backed into the space and struck the car parked behind. Needless to say, I was stunned. The directions in Ford's manual are somewhat, at least from my perspective, unclear. On page 180, it says "the driver is responsible for avoiding hazards and maintaining a safe distance and speed, even when the system is in use." On page 182, the manual states "if your vehicle speed exceeds 6mph, the system switches off and you need to take full control of your vehicle." I'm still unclear as to whether the brakes are operated by the vehicle during parking assist or me. For now, I'm not using it. Thank you for looking at this. Regards,

- Milton, MA, USA