Our brake light came on spontaneously for several seconds while car sat idle with parking brake off (my spouse was in the car and saw this happen). We turned the parking brake on and off, but the light remained on. It went off after about minute by itself. We took the car into the dealer service center to check that issue and do an oil change. They did a "vehicle check-up" (we have the paperwork) and said there was no problem found. Three days later the brakes failed. I was driving on a surface street, crossing straight through an intersection with a green light at around 10mph (I am guessing), and went to slow the car because traffic had slowed. The brake pedal went soft to the floor, yet the brakes barely had any force (I am guessing 10% stopping power). The brake light came on and a beep sounded. I was able to navigate safely to the side of the road and slow the car to a stop. We towed it to the dealer service center. They, again, said there was no problem. They indicated that it could have been the collision mitigation system warning I heard, despite the fact I have had the car for three years... I know the difference. Furthermore, my spouse saw the brake light come on earlier. Most important is the fact that the brakes failed. We also called Ford headquarters and informed them of the issue. We were told they investigated this at the service center, and found no problem.

- Los Angeles, CA, USA

This car is the second Fusion hybrid I have. The 2015 and 2016 hybrid titanium had the same issues. I changed one for the other in hope the problem would be gone. Almost everytime I drive in low speeds, circa 15mph up to 30mph on unleveled pavement with setts the following lights turn on: Advance trac, ABS, hill assistant control. Whilst those lights are on, none of those functions works. As it happened in 2015 and still happens in my 2016. Ive complaint to Ford, but they never gave me a solution. I believe it is software problems in ABS module. But no up to date calibration files have resolved this issue. It happens frequently, so I will input the first time it happened with the older car (2015). I know that NHTSA have been investigating a similar issue with 2009 to 2011 Fusion. But I have no idea about the closure of those cases neither whether there is any other investigation going on. I live in brazil, but here, the government and Ford do not care about customers as usa cares. So I hope that an investigation in usa could oblige Ford of brazil make the repairs to Fusion sold here as well. I will input an address of relatives who live in san francisco. My phone will begin with +553

- San Francisco, CA, USA

While driving the car at about 25 miles an hour, first the traction control light came on then the engine light then the airbag light then there was a warning to stop driving the car. A big exclamation mark was in the display. The car lost power and slowed to a stop. I pulled to the side of the road and turned off the car. I tried restarting the car and all of the warning lights were still there so I ran the vehicle diagnostics report. Which stated there was a throttle problem and engine failure and airbag failure and brake failure. I had the car towed to the Ford dealership.

- Poway, CA, USA