3.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
41,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2018 Ford Fusion Hybrid:

Unsubscribe any time. We don't sell/share your email.

problem #3

Sep 292024

Fusion Hybrid

  • 70,000 miles
The contact's mother owns a 2018 Ford Fusion Hybrid. The contact stated while his mother was pulling into a parking space, the vehicle abruptly stopped independently. The driver noticed that the vehicle had shifted to park(P) independently, and the gear shifter was stuck in park(P). An unknown warning light was illuminated. The driver turned off and restarted the vehicle; however, the gear shifter remained stuck in park(P). An independent mechanic arrived on the scene but was unable to correct the failure. The vehicle was towed to an independent mechanic to be diagnosed. The vehicle was not yet diagnosed or repaired. The dealer was notified of the failure and advised the contact to schedule an appointment for diagnostic testing. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

- Hollister, CA, USA

problem #2

Sep 182024

Fusion Hybrid

  • 48,000 miles
The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted with the transmission warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, a case was opened, and the contact was referred to the NHSTA Hotline for assistance. The failure mileage was approximately 48,000.

- Hurstbourne, KY, USA

problem #1

Jun 152018

Fusion Hybrid

  • 5,000 miles
While driving, the car's dashboard indicates a powertrain fault (via amber wrench symbol). Car seems to go into a limp home mode that has symptoms of grabby brakes and lower fuel economy. Car has also stalled out while driving, losing all power, and requires the operator to fully stop, shift the car into park, turn off the car, turn the car back on, and then shift back into drive before the operator can continue driving. Extremely unsafe because the vehicle rapidly decelerates and there is no warning prior to the car stalling. The powertrain warning light originally occurred on 15jun2018 while leaving work and travelling at about 25 mph when the light turned on. It stayed lit the entire drive home (about 50 miles) and was steady for speeds ranging from stopped to about 70 mph. During this episode, the car did not stall. On 18jun2018, while leaving work, the car once again illuminated the powertrain warning, but then immediately stalled and I drifted to the edge of the road. I stopped the car, put it in park, turned the car off and back on, and then put it back into drive, where it functioned, but with the powertrain warning illuminated. I drove home at speeds ranging from stopped to 70 mph, but when I exited the highway at my city, on the surface streets the car stalled out 2 more times with no warning, leaving me to put on my hazards and quickly try to restart the motor. Car had just under 5000 miles on the odometer when this first occurred. Car is a Ford Fusion hybrid 2018.

- Ann Arbor, MI, USA