10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
1,184 miles

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« Read the previous 20 complaints

problem #85

Apr 112024

Maverick

  • miles
I was driving [XXX] on [XXX] around [XXX] yesterday morning north. Without warning I lost control of the accelerator and the speed diminished to around 35 MPH. Several warning lights flashed onto the dashboard saying systems were failing. Check engine light came on and a "wrench" symbol appeared. The light on the transition control dial for "D" started flashing. I was in a construction area with no shoulder when it happened. I was able to creep into a niche on a partial turnoff around.5 miles later. I shut the car off and restarted it. Same problems. I noticed I was.25 miles from an exit and waited for traffic to clear from behind. Managed to get to 10-15 MPH and up the exit with traffic blaring around me. Parked at a McDonald's and wait for a tow truck that never came after 2.5 hours. Made an appointment with nice folks at Classic Ford in Columbia. I was told tow truck might be another 2.5 hours so I tried to restart car. This time only the "check engine" light stayed on. I drove the car slowly in electric mode around the parking lot and it seemed safe at lower speeds. I mapped out a "less the 45 MPH" route to Classic Ford and was able to reach there without further incident. However, the "check engine" light remained on the entire trip. The car is now being checked by Classic Ford. I have had no diagnosis yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Simpsonville, SC, USA

problem #84

Apr 072024

Maverick

  • miles
Driving down highway at normal speed. Car lost all engine power, still on but indicated gear shift was not in drive. Pulled off to side of highway. Put drive in park. Dash came up with a bunch of warnings. Turned off. Turned back on. Same warnings happened. Put it in drive and it just start going forward without any input. Was injured in power. Drove it to safe spot. Turned off called for tow. Tried turning it back on and returned to normal but check engine light was on. Very unsafe to loose power in the middle of the highway. My two friends died like that!

- Baltimore, MD, USA

problem #83

Apr 022024

Maverick

  • miles
Took my maverick for the system softward update and when I drove it after the update my truck suddenly had a loss of total power while driving on the freeway at 70mph. The dashboard cluster had all the lights come on check engine, abs ect light up and I had limit power 5mph enough to get my to the side of the freeway and all of a sudden the brake engaged and the truck jolted to a stop. I took the truck back to the dealer and they uploaded the system update again and released the truck back to me and a couple of days later the same thing happened.

- Oxnard, CA, USA

problem #82

Feb 082024

Maverick

  • miles
Was driving on the freeway and a ton of warnings suddenly appeared on the dash. Pre-collision assist not available, stop driving now, service engine soon, powertrain malfunction, etc. The truck would not accelerate when the gas pedal was pressed and slowly slowed down. The truck would auto-accelerate (without gas pedal input) to about 20 mph unless the brake was applied (limp-mode). I pulled over, disconnected the 12V battery and reconnected which seemed to fix the problem. The dealership could not figure out the issue. I believe that the 12V battery was somehow drained to a point where it fed a low-voltage to suite of safety sensors which all went haywire.

- Costa Mesa, CA, USA

problem #81

Mar 302024

Maverick

  • miles
Driving at highway speeds, the vehicle started de-accelerating with a message on the dash saying to slow down to shift in selected gear. The vehicle did not respond to any accelerating to avoid traffic to get to the side of the road and only deaccelerated. The "D" indicator in the PRNDL was flashing as i pulled off to the side of the road. Once stopped, error messages appeared on the dash; "Hill Start Assist Not Available, " "Service AdvanceTrac, " "Pre-Colision Assist Not Available, " and "Service Vehicle Soon." After waiting 5-7 minutes with the vehicle turned off, The vehicle was again drivable with the CEL illuminated. This issue generated two codes: U1011 - The automobile fault code U1011 indicates a problem with the Controller Area Network (CAN) communication harness, a faulty Engine Control Module (ECM), or a poor harness ground connection. The most common symptom is the Engine Light ON or Service Engine Soon Warning Light. U1028 - The automobile fault code U1028 indicates a communication issue between the vehicle-??s modules. This is often accompanied by the engine light turning on. The cause of this fault code could be a faulty module, an open or shorted module harness, or a poor electrical connection in the module circuit.

- Wichita, KS, USA

problem #80

Oct 072023

Maverick

  • miles
I brought my 2022 Ford Maverick hybrid to Franklin Ford dealership on 10/2/23 for repair with battery issues I was having previously. At random times the car would not turn on from start despite the battery testing at full power. Franklin Ford installed software updates they said resolved the power issue and I drove off the lot with the car on 10/7. 15 minutes later I was driving on the highway at 70 mph and the entire dash panel lost power. I tried to accelerate and the engine had no power as well. Fortunately I was safely able to move to the break down lane and coast into a highway exit. Since the car had no power I removed the key and tried restarting which worked successfully. My engine light was on and I received about 10 engine and powertrain warnings in my Ford mobile app. This was a major and life-threatening malfunction that the dealership had no explanation for and neither did my case worker at Ford Customer Service. I had owned the car for less than 12 months at the time and it was extremely concerning knowing that the car could now shut off at a moments notice while driving. I returned the vehicle to the same Franklin Ford dealership where it received the software update that seemed to put the vehicle into failure. Their solution was to reroute the wiring harness through the engine since it was previously exposed to the wheel well and had corroded the external layer of the harness. I'm submitting this report because I have seen dozens of similar cases with the same year and model as me. As a first time customer of Ford this has been a nightmare experience.

- Franklin, MA, USA

problem #79

Mar 312024

Maverick

  • miles
Engine failed while driving on highway. No noises, just check engine and multiple other warnings on instrument panel turned on. The vehicle lost power but would still drive at about 25 mph. I was able to stop the car in a safe place and after turning it off for 10 minutes it started up again like normal.

- Austin, TX, USA

problem #78

Mar 032024

Maverick

  • miles
Freeway driving - normal conditions. Vehicle suddenly loses most power and all the warning lights appear. After powering off for a couple minutes then it will act normal with check engine light on. This happens multiple times in a couple hundred mile drive.

- Albuquerque, NM, USA

problem #77

Feb 242024

Maverick

  • miles
One week after having recall [XXX] completed on [XXX] driving on [XXX] at about 70 miles per hour my truck slowed down to 10 miles an hour with my dashboard lighting up with a slew of warning lights blinking like crazy. I was able to get to the side of the road before it conked out all the way. Luckily my wife and did not get rammed into. Service engine now, powertrain failure, will not go into gear at this speed, collision assist warning lights all came on and were blinking. This was [XXX]. Luckily somehow I got the computer rebooted and drove home very carefully. I took it to dealer the following Monday, they had it for 2 days but warning lights were not on so they gave it back to me with nothing rectified. One week later this happened again on [XXX] a smaller highway, same warning lights but at a slower speed. Once again I got the computer to reboot but had to hold my foot on the brake because vehicle wanted to take off and the speed limit was 35. I took it into the same dealer the next day [XXX] and it has been their since. Today is March 29. The dealer finally was able to get Ford to admit this recall screwed up some software and they have no fix yet. No one should go ahead and get this recall done because someone is going to get killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Rostraver Twp, PA, USA

problem #76

Mar 182024

Maverick

  • miles
Vehicle had a sudden loss of power at ~40mph and began rapidly decelerating. Had there been a car behind me, the sudden deceleration could have caused a collision. Warning lamps and messages displayed on the instrument cluster instantly. I pulled the OBD codes and received U1011 and U1028 as active codes. These codes indicate a PCM software issue. It is important to note that this issue occurred after a PCM software update was performed as part of a recall. I power cycled the vehicle, cleared the DTC codes, and after multiple attempts, the vehicle worked normally again and I was able to drive it home. I have been unable to recreate the problem after clearing the codes. Prior to this incident, I have not had any problems from the vehicle. I suspect the the PCM software recall is what caused the problem.

- Biloxi, MS, USA

problem #75

Feb 102024

Maverick

  • miles
Yes, I was driving around 75 mph [XXX] in Thousand Oaks, Ca and I lost power to the engine. No acceleration from the gas pedal. Was able to turn hazards on and make it off freeway. This issue now has happened over 5 times at all speeds. Truck is currently with Ford. Also this issue never happened until Ford fixed the CV axles that went bad. First time it lost power was the night I picked up from dealership from them fixing cv axles. They also did some recall updates with codes. I can say this is a very dangerous situation when losing power driving on a California freeway. Not having my truck is also causing me many issues with work and clients. The truck is my lifeline. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Thousand Oaks, CA, USA

problem #74

Feb 242024

Maverick

  • 29,781 miles
The contact owns a 2022 Ford Maverick. The vehicle was taken to the local dealer for recall repairs, of which three were completed. While driving 70 MPH on a five-lane interstate, the navigation screen began to ding, and alerts and messages were displayed. The service track was offline, the incline assist was offline, and the vehicle failed to accelerate above 20 MPH and went into LIMP Mode. The driver pulled over to the side of the road. The contact reset the battery and continued to drive. The service light was illuminated. The vehicle was taken back to the local dealer, who stated that the failure was not related to the recalls that were completed. The vehicle was not diagnosed or repaired. After approximately four days of driving at unknown speeds, the failure recurred. The vehicle was taken to another local dealer, Wyatt Johnson Ford (646 Thompson Ln., Nashville, TN 37204), who stated there were no codes and was unable to determine the cause of the failure. The dealer's recommendation was to download and update the software and test drive the vehicle. The vehicle was repaired. The manufacturer was not notified. The failure mileage was approximately 29,781.

- Madison, TN, USA

problem #73

Feb 082024

Maverick

  • miles
The dealer said a hybrid part that transfers power failed. I was starting from a stoplight at a busy intersection and lost power and a warning popped up saying to turn my engine off immediately, luckily I was able to coast into a gas station. If I was on the highway it could have been catastrophic.

- Moore, OK, USA

problem #72

Feb 292024

Maverick

  • miles
After having recalls worked on, my truck became completely inoperable. The first failure warning was a message that said "Gear will engage at low speed." I lost the ability to control acceleration. I then got messages for "Powertrain malfunction" "Pre-collision assist not available" "Hill start assist not available" "Service AdvanceTrak" "Service vehicle soon" "Check Engine." Came to a stop. Truck then began accelerating on its own. Being unable to control the acceleration of my vehicle was scary and dangerous. The auto-acceleration was very unsettling, causing me to jerk back and forth by applying the brake to limp home. If this had happened on the highway, it would have been very bad news. This issue occurred twice. The first time the dealer released it and said it was fixed. The second time they released it without doing anything. The vehicle has been inspected by Ford Mechanics exclusively. No prior warnings occurred. The problem appeared seemingly out of nowhere. The truck drove perfectly for 49,000 miles. The day after the recalls were performed, it was inoperable. A week after getting it back, the failure happened again, this time stranding me in another city.

- Austin, TX, USA

problem #71

Dec 282022

Maverick

  • miles
Vehicle enters deep sleep and makes it unable to communicate with vehicle. All 12volt operations stop working such as dome lights, remote features, key fob. Sometimes vehicle is battery is dead and must be jump started.

- Livermore, CA, USA

problem #70

Mar 032024

Maverick

  • miles
While towing my boat down the interstate my truck lost all power from the engine and the dash began flashing with all sorts of errors. There was zero warning of this. Thankfully, I was safely able to get to the side of the interstate thankfully but I was basically dead in the water. The truck would sort of drive on its own, no input from me at all, it would just start moving if I let off the brakes and get up to about 35mph. The dash had the check engine light on, ABS light, and the transmission light on. The following messages came up on the screen; service engine, service advancetrac, hill start assist disabled, and the pre-collision assist was disabled. Thankfully no one was injured but it was incredibly dangerous that the vehicle lost all power in 70+ mph traffic, especially while towing a boat.

- Countryside, IL, USA

problem #69

Nov 162023

Maverick

  • miles
My backup camera failed, the frame froze. As I was backing into a parking spot I hit a wall when the screen in the vehicle showed that I was still 5 or 6 feet away. As I reversed direction and pulled away a few feet to check the damage I noticed that the screen had not changed; it still showed that I was 5 or 6 feet away. When I restarted that vehicle the camera returned to normal functioning.

- Santa Clara, UT, USA

problem #68

Sep 232023

Maverick

  • miles
I was driving back home from errands and during a stop, the entire car suddenly powered off and became unresponsive. I couldn-??t even flash my hazards and was stuck in the middle of a busy intersection. Also couldn-??t put it in neutral since the gear shifter is electronically powered. Some bystanders tried to jump my car, but it took 6 solid tries before they could restore power. I drove it another 1000 ft, trying to head to a service center and this time it completely powered off while in motion. I had to fight with the steering wheel to pull it to the shoulder as the power steering went out and the car started making clicking noises. The entire car was completely dead, once again. A tow truck diagnosed the battery as still healthy and suspects a deeper electrical fault with the car. It has been towed to the dealer for service under warranty, but I am reading that I am not the only one with this issue. A lot of folks are getting battery swaps and having the issue recur later. Could this be a wiring harness fault, or a much more pervasive electrical issue? The entire episode was terrifying, and I could have gotten into a major accident if this was on a busier road.

- Paia, HI, USA

problem #67

Sep 232023

Maverick

  • miles
This vehicle was purchased in 2021 with a 3 year 36k mile warranty. At 39k miles the truck has started to shut off randomly while driving. It has put us in very dangerous situations and it happens multiple times every day. The vehicle will be driving down the road and suddenly shut off. It will not switch to neutral so cannot be pulled off the road. It will not turn on for at least 20 minutes so we get stuck in the middle of the road. Sometimes it will turn back on but other times it has to be jumped. Ford is telling us that any repairs will not be covered because this brand new car is out of warranty.

- Chattanooga, TN, USA

problem #66

Sep 212023

Maverick

  • 23,364 miles
The contact's wife owns a 2022 Ford Maverick. The contact stated that while driving 65-68 MPH, the vehicle decelerated independently to 40 MPH. The contact depressed the accelerator pedal, but the vehicle failed to respond and lost motive power. Additionally, the steering wheel became difficult to turn. There was no warning light illuminated. The contact stated that he used physical strength to steer the vehicle. The contact was able to drive across four lanes and pulled to the side of the roadway. The contact stated that he turned off and restarted the vehicle, and the vehicle operated as needed. The contact was able to continue driving. The vehicle was taken to the dealer, where it was diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 23,364.

- South Hadley, MA, USA

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