7.2
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 7,788 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact's wife owns a 2022 Ford Maverick. The contact stated that while driving 65-68 MPH, the vehicle decelerated independently to 40 MPH. The contact depressed the accelerator pedal, but the vehicle failed to respond and lost motive power. Additionally, the steering wheel became difficult to turn. There was no warning light illuminated. The contact stated that he used physical strength to steer the vehicle. The contact was able to drive across four lanes and pulled to the side of the roadway. The contact stated that he turned off and restarted the vehicle, and the vehicle operated as needed. The contact was able to continue driving. The vehicle was taken to the dealer, where it was diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 23,364.
- South Hadley, MA, USA
I was driving East on Rte 70 near Mt. Airy, MD at approximately 2 am the morning of Sunday, Oc. 11. at approximately 65 mph. In and instant all power to the vehicle went dead. The engine stopped and all electrical components went dead. Most importantly, my lights went out, the power steering was inoperable, and the brakes went out. It was absolutely terrifying. Because of the lack of brakes, I narrowly avoided colliding with an 18-wheeler. I was able to pull the car off the road on the right side and allow the vehicle to drift to a stop (again, no brakes) over the course of 1/4 - 1/2 mile. I called a tow truck. They towed the vehicle to Apple Ford in Columbia, MD. I am told by the Dealer that this most likely an issue with the battery wiring harness, and that Ford is aware of the issue. It's unfathomable to me that Ford would not issue a recall for this extraordinarily dangerous issue. I have contacted Ford directly. They have been nothing short of abusive. Their IVR phone system seems intentionally designed to confuse and frustrate callers. I have attempted to escalate the issue to a supervisor, given the extremely dangerous nature of the issue. The representatives and customer advocates in the Ford Customer Relations depaterment have not been helpful at all.
- Catonsville, MD, USA
- Searcy, AR, USA