10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
About two weeks after first buying the car I noticed that when breaking the pedal requires inconsistent extra pressure at times to stop the car. Also while breaking and coming to a slow downhill stop the front end makes an odd clunk sound while jerking to a stop. These things only happen very infrequently, so when I took it to the Hansel Ford dealership (in Santa Rosa, Ca.) they could not repeat the sound or breaking effect. The first time I heard the noise I thought I hit something. I feel that the inconsistent breaking could pose a safety issue, making it harder to stop, and potentially causing a collision. I called Ford consumer assistance, they gave me case # [XXX], and asked me to return it to the dealer. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Santa Rosa , CA, USA
- Canyon Country, CA, USA