10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
6,256 miles

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« Read the previous 20 complaints

problem #65

Mar 062000

Mustang

  • miles
Head gasket on my 1995 Mustang is blown. I read all over the internet that this is a know problem with Ford 3.8L engines and they have a specific recall for all front wheel drive vehicles in this year range with the exact same problem. My car has the exact same engine in it as the front wheel drive cars which are covered for repairs. I should be compensated. I read that this is an ongoing problem with these vehicles and might happen again as soon a 2 days later. I will not stand for this. Ford has acknowledged that there is a problem with this engine and all vehicles with this equipment should be covered by the warranty.

- Phoenix, AZ, USA

problem #64

Mar 012000

Mustang

  • miles
Behicle overheated repeatedly, manufacturer called but stated that even though the vehicle had the exact same engine as the Ford Taurus, Ford Windstar, and Lincoln Continental and those cars had been recalled, Ford would not provide assistance on the Mustang. The car has a blown head gasket.

- Gallatin, TN, USA

problem #63

Feb 262000

Mustang

  • miles
The heater in my 1995 Ford Mustang would not produce warm air and then the "check engine" light came on. The car was looked at by a mechanic who replaced the thermostat. However, heat was still not produced and the odor of antifreeze became apparent. My mechanic at ocean stree auto repair in South portalnd, me, called yankee Ford dealer in South portland, me and was told the head gasket on this 3.8L V6 engine was defective and recalled. I was informed by my mechanice at ocean St auto as well as the service manager at yankee Ford this part would be replaced at no cost to me under extended warranty. Within a half hour I received a call from the service manager at yankee Ford informing me the recall only applied to the Taurus and Windstar. Although he said it was the same engine and could not see why the recall would not apply to the Mustang, he could not fix it under the Ford issued recall. I called Ford Motor Company customer service on March 2 and spoke with "selvin" who told me Ford was well aware of this defective part and they he "expected" this to be recalled on the Mustang and thunderbird at some time, but for now it was Ford's policy not to recall the head gasket on this model at this time. Selvin informed me I had no recourse of action and there was no one else at Ford Motor Company I could appeal to. I pressed selvin to give me the name of manager I could talk with and he refused, again stating this it was "Ford's position not fix this part as part of the recall even though they knew it was defective. Aside from the car issue, I am a single parent with only that car for transportation. I am now forced to rent a car for an undetermined amount of time while waiting for my Ford Mustang to be fixed.

- South Portland, ME, USA

problem #62

Mar 022000

Mustang

  • miles
Ongoing problem with the 3.8L V-6 engine in other Ford cars that they extended the warrany on. The Mustangs are not included even thought they have the same engine and engine problems. Ford Motor Co and their authorized dealers are avoiding accountabilty even though they know the problem exists.

- Lawrencville, GA, USA

problem #61

Mar 022000

(reported on)

Mustang

  • miles
Engine head gasket has blown at 62,000 causing coolant to leak into engine. Manufacturer's tsb will not cover Mustang because it had different coolant system.

- Lawrenceville, GA, USA

problem #60

Feb 192000

Mustang

  • miles
Upon leaving work I started my car and noticed white smoke billowing out of the tailpipe. I drove less than 1 mile from work to home and had my boyfriend look at the car immediately. He advised me it was probably a blown headgasket. We had a mechanic come pick it up and tow it to the shop. Sure enough the headgasket had blown on both sides and water was in all 6 cyclinders. The car never overheated nor did it give any warning signs or lights. It just blew the headgasket with less than 60,000 miles on the car. Ford has a problem with their 3.8L V6 engines built in 1995.

- Arlington, TX, USA

problem #59

Feb 272000

Mustang

  • miles
Service required included replacement of defective thermostat, engine cover, both head gaskets and complete remachining of engine

- San Bruno, CA, USA

problem #58

Feb 212000

Mustang

  • miles
Head gasket blew. Asked Ford customer service reps if repair covered under extended warranty since my car has same engine as the engines covered (3.8L-V6); told no. Reason: Coolant flow different on rear wheel drive than fromt wheel drive.

- Conway, SC, USA

problem #57

Mar 221999

Mustang

  • miles
Ford has extended warranty to Taurus and Windstar owners which has same 3.8L engine. I think it is extemely unfair that they have excluded the Mustang. I believe this is a defect because for the 1996 Ford Mustang the head gasket was changed....why change a part if there is no defect!

- Philadelphia, PA, USA

problem #56

Feb 072000

Mustang

  • miles
Blown head gasket, requiring new long block and assembly. Total cost for repair $3,300.

- Newton, IA, USA

problem #55

Jan 142000

Mustang

  • miles
Blown head gasket.

- Akron, OH, USA

problem #54

Aug 121999

Mustang

  • miles
Cracked head gasket/factory backordered/spoke w/litterally hundreds of owners w/same problem the head blows for no apparent reason my car was started & cold andwhen I backed out of the driveway wham it blew. Talked to dealer said not their problem.a problem w/a vehicles head is a major problem. Please reply on actions being taken.

- Los Angeles, CA, USA

problem #53

Jan 182000

Mustang

  • miles
I am logging this issue to report a head gasket failure on my Ford 3.8 V-6 engine. Altought no one was harned, I did experience the engine failure in rush hour traffic on my way home from work. I did have to pull over on a poorly lit road at night with heavy traffic. Luckily no one was hurt. My real complaint is that I incurred a $3800 engine repair bill from a premature failure of an engine component and Ford does not feel they should reimburse me or 100's of others that are experiencing this same problem. Is there any help your Agency can provide in this matter. Can you require for to recall this engine? please advise. Thank you.

- Stow, OH, USA

problem #52

Feb 112000

(reported on)

Mustang

  • Automatic transmission
  • miles
When traveling engine head gasket blew out, causing loss of power. Also, vibration was coming from front end. Consumer has contacted dealer.

- Hercules, CA, USA

problem #51

Feb 092000

Mustang

  • miles
Engine head gasket failure on 3.8L engine. There should be a recall on this.

- Dublin, CA, USA

problem #50

Dec 241999

Mustang

  • Manual transmission
  • miles
Blown head gasket, prior to incident vehicle experienced misfire.

- Chula Vista, CA, USA

problem #49

Jan 142000

Mustang

  • miles
A blown out engine head gasket of a 3.8L engine caust coolant to leak and engine to overheat. Manufacturer notified, and informed consumer that there was no recall on that part.

- Peachtree City, GA, USA

problem #48

Jan 072000

Mustang

  • miles
Engine head gaskets have blown, causing coolant to leak onto the engine. Dealer has been notified.

- Lafayette, LA, USA

problem #47

Sep 171999

Mustang

  • miles
9/17/99 had to have vehical towed off hwy. Because of fear of burning up engine. Water pump was replaced and radiator was sealed at a ost of $272.19. For the next 3/4 of a month I ran the vehicle without a thermostat on hot because we couldn't imagine the moter having problems with this few mileage on it. However, on 10/17/99 it again became very hot and I had to have it towed. I had the VIN # searched and it did not register as a problem engine, go figure! I had several friends send me articles as to the fact that Ford knew there was somthing wrong with these 6cylinder engine gaskets needing replaced, however the Mustangs were not cited as problem head gaskets. The way I understood it was mostly the aerostars, Contour, etc. Isn't that conveinant? so I kept the head gasket to show you the problem, and I'll bet it will look just like the failed head gaskets on these othe recalled vehicals, ie.aerostars, Sable, etc. As I have not the extra means to afford this kind of cost, I would appreciate being reimbursed $929.99 spent on reparing my Ford Mustang. I have bought many Ford and had way more miles on them and never had to replace a head gasket. I'll be anxious to hear from you. Thanks, candace

- Morton, IL, USA

problem #46

Jan 101999

Mustang

  • miles
Vehicle experienced vibration while traveling on the highway at approximately 55 mph under normal road conditions. Vehicle taken to a independent repair shop for inspection, and was informed of a possible blown engine head gasket or a crack in engine block. This is a 3.8L engine. Dealer notified.

- Santa Cruz, CA, USA

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