10.0
really awful- Crashes / Fires:
- 5 / 0
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 54,260 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 1995 Ford Mustang convertible. The contact stopped at a traffic light and both frontal air bags deployed unexpectedly in his face. There was no crash or impact at the time of the failure. The insurance company came out to inspect the vehicle and stated that a claim could not be filed. The contact was advised to call the manufacturer and the dealer. The dealer stated that he would have to pay for a diagnostic test for the air bags. The contact sustained injuries to his face. There were no other occupants in the vehicle at the time of the failure. The failure mileage was 195,000. Updated 5/27/09 updated 05/29/09.
- Santa Ana, CA, USA
After driving my car and parking it the airbags deployed with no warning. The vehicle was not involved in any accident nor was the vehicle hit. I have tried to get help from Ford to repair the defect and the damage to my interior due to the deployment of both airbags and have received the "run around" from them and still no repairs from Ford. They seem too busy to help or to stand up for their product, let alone a safety feature on the car that was clearly defective.
- Cape Coral, FL, USA
Clock spring had failed, causing the horn to be inoperative. Dealer notified.
- Jacksonville, NC, USA
The driver was hit on the drivers side by another driver that was traveling at lease 45 mph. None of the vehicles airbags deployed.
- Bakersville, CA, USA
Monday August 12 2002 I took my Mustang to riverside Ford because of a failed heater core valve. When I got to the service dept. I noticed the airbag light had come on. Asked them to fix airbag light and to let me know if it was indeed the heater core valve that had busted.that afternoon I was informed that it was the valve.I told them to repair airbag light only. Picked up car next day, paid the bill and got in car.airbag light was still on.iquestioned service writter and he told me they could not find a code when they hooked up the computer so they replaced a fuse.had a few more words with him and he said they did not know what was wrong. Told him it was not fixed but yet I had to pay bill. I did not have time to argue told him I would return.two weeks later I returned with 2 blown airbags.my wife was driving home from work on August 26. She stopped at a redlight and drivers side airbag exploded, pulled in a parking lot and got out of car when passenger side airbag exploded.she called me crying and scared to death over what had just happened. No wreck, no collision with any object airbgs exploded for no reason.any way dealership wanted me to pay for 2hours of labor so they could determine what caused this to happen. Told them they were crazy if they thought I was going to pay.since they day ihave been waiting for some engineers from Ford to come down and have a look and decide what to do.well they did today and said they were denying claim due to age and miles on vehicle.I have asked for nothing other than my vehicle to be fixed but it seems it is going no where.oh by the way when I asked what caused this to happen I get the same response, we do not know.
- Macon, GA, USA
While driving my car at a speed of 35 mph or faster, my right front starts to pull to the right, it has caused me to have a crash, never received the recall letter. I was not contacted by any dealer for the other recalls, # 95V138000 and #95E006002. How do I go about getting my car checked out without being charged. Please send me information. Thank you,
- Palm Bay, FL, USA
During vehicle collision no deployment of air bag resulting in severe facial injuries to consumer.
- Broken Arr, OK, USA
Air bag module inoperative.
- Rochester, NY, USA
Air bag deployment was violent, causing injury, prior to recall. (95E006002)
- Chula Vist , CA, USA
- Laurel, MS, USA