6.3
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 11,545 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I bought my Mustang in 2001 and the paint on the roof of my car is rusting/cracking from the inside out. There are several of these forming I went to koons Ford of falls church and talked to john morris (703) 241-7298 ext 1500 which got in contact with a Ford rep ray risano and they stated that there is nothing that they can do because the car is past the 3 year/36,000 mile warranty. I have very detailed photographs if requested.
- Manassas, VA, USA
After hearing a noise from the rear of the vehicle. The left rear unibody began to crack. The dealer stated that if the crack gets worse it will release the rear end of the vehicle.
- Houston, TX, USA
Vehicle on two occasions has required extensive rewelding in the a pillar area.
- West Newbury, MA, USA
When making a left or right turn there is a clanking noise in bottom of vehicle. Cause unknown.
- Burbank, CA, USA
I purchased this vehicle 10/7/99 and have been taking it in for service since 10/12/99 the dealership has not fixed any of the problems w/the car, in fact my car keeps getting worse. The roof its self leaks and while removing the headliner the dealership caused dents and creases in my roof. They still haven't repaired the dents or the leak. Also, the computer has been going out since day 1 causing a fire smell which the dealership said was the sparks hitting the catalitic converter and causing problems w/the transmission. The car spark knocks constantly, dies while driving, smells like its on fire and has a hard time shifting into gear. The dealership wants to "try to fix it " as they have tried for almost 2 years but any repairs they make will not be warrantied. That is unacceptable! I have contacted a local tv station, written a letter to Ford, talked to the dealership owner, called Ford customer service and filled out a Ford survey. After all of that, no one has been in contact with me.
- St. Louis, MO, USA
Many roofs on the dealership lot are separating.
- West Palm Beach, FL, USA
- Linden, CA, USA