The contact owns a 2000 Ford Mustang. When the contact removed his seat belt, he noticed that it did not retract. He feels this is a safety issue because the seat belt could fail in the event of a crash. The dealer stated that the retractor was failing. The contact refused to have the retractor replaced because the dealer refused to have the retractor investigated to determine why the failure was occurring. No repairs have been made. The contact called the manufacturer and was informed that no compensation would be provided because the vehicle was not under warranty. The failure mileage was 67,000 and current mileage was 68,000.

- Tonawanda, NY, USA

The contact owns a 2000 Ford Mustang. The contact stated that the driver side seat belt retractor has failed. The other three seat belts were repaired under a recall, however, the dealer stated that this failure is not covered. The purchase date, powertrain, and failure mileage were unknown. The current mileage is 80,000.

- Yelm, WA, USA

The driver and front passenger seat belts do not retract fully and therefore are safety hazards because there is too much slack.

- Richmond, VA, USA

: the contact stated both front seatbelts do not retract. Also, while the brakes are depressed, the seatbelts lock up. The manufacturer has been alerted.

- Portsmouth, VA, USA

My 2000 Ford Mustang seat belt wont retract. Called dealer about defect they said not one of cars on recall for this problem. They need to look into expanding the recall to cover more cars with this problem.

- Otsego, MI, USA

The contact owns a 2000 Ford Mustang. While the vehicle is parked on a hill and the emergency brake is on the vehicle will continue to roll down a hill. The vehicle was purchased in November 2003. The repair shop said that it was something wrong with the emergency brake. The emergency brake, but this vehicle was not included in the recall due to VIN, according to the dealership and the manufacturer. In most cases after the vehicle had been parked for a while with the emergency brake on the vehicle would continue to roll. Also, the contact has been having problems with front driver and passenger seat belts. The passenger side seat belt was worse. The seat belts will not retract, causing the seat belts to get caught in the door. This problem existed since the contact purchased the vehicle.

- Orange Park, FL, USA

The passenger seat belt will not retract from the retractor. Any one riding in the passenger seat is left unrestrained. The dealer was notified.

- Grand Terrace, CA, USA

Consumer complained that the front seat belts were stuck in the retractors. Dealer examined the belts and will not replace them for free. One of the belts broke a year ago, and the other one just recently.

- Modesto, CA, USA

Seat belt not retracting properly when trying to wear.

- Union City, CA, USA

The driver and passenger front seat belts will not retract or may not come out of the retractor. Driver states "front passengers are not able to fasten their seat belts".

- Oroville, CA, USA

The seat belts failed to retract.

- Trappe, MD, USA

Consumer states that the passenger seat belt would lock up when brakes are applied in a sudden impact. Dealer notified. Feel free to provide any further information. Nlm

- Bush, FL, USA

Seat belt retractor on the driver's seat was not working properly. Seat would lock up while consumer was driving, at times consumer could not wear the seat belt at all. Contacted dealer. The seat belt locks up and strangles consumer. Consumer has a doctors note, so he doesn't have to wear the seat belt. This vehicle came equipped with a non working emergency brake that does not hold the vehicle. Consumers vehicle needs new rotors.

- Raliegh, NC, USA

Safety belt will not stay in retainer clip. Bad design.

- Thousand Oaks, CA, USA

I have been having a problem with my safety belt harness for several months now. I feel this is a safety hazard. When I start to latch my seat belt on the drivers side it will twist and I have to get out of the car and help it retracked. Sometimes it won't retrack properly and I have to wear it as is. When the belt isn't like it should be and if I apply my brakes to suddenly stop it won't catch like a seat belt is supposed to. I made an appointment on 12/18/2001 to have this problem fix and the dealership said it was checked and was found to be in normal operation. My car did not do this until a couple of months ago. I know this is not normal and I feel it is a major safety hazzard. I am a faithful seatbelt wearer and I feel very uncomfortable wearing this one. I understand that your company doesn't get in the affairs of the customer and the dealer; however this isn't the first time my car hasn't been worked on due to them not finding anything. I strongly feel that this isn't the way all Ford vehicles are structured. If that were true I would have had trouble with it a year ago not one year and 6 months later. I do not wish to cause problems for the dealership I am concerned with my safety when I drive. The passenager side seat belt is fine. Thank you for your time in reviewing my case. Audrey caldwell.

- Willis, VA, USA

Rear ended - restraint provides no whiplash protection- I feel it fails to meet federal regulations.

- Arvada, CO, USA