10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Last summer I purchased a 2002 Mustang convertible. I noticed that one of the rock chips in the hood was starting to peel. I took the car to a local dealership for an estimate on fixing it. The body man looked up a tsb and printed it out for me. It was the bulletin on sheet metal primer. Seems the mfg used the same primer on the composite parts and as a result the paint is peeling off the entire hood. I contacted a Ford executive and was told that Ford would repaint my hood when it started to rust. My only question is........when do composite parts rust? I might be female but even I know that when my hood rusts that means the end of the world is near. All I want is for Ford to stand behind what they make and fix the problem.
- Holcombe, WI, USA
Complaint regarding the hassles the consumer experienced while trying to purchase a Ford Mustang. Damaged hood, paint chips on the vehicle and difficulty getting the 115 point inspection for the vehicle. Glove compartment was missing.
- Biloxi, MS, USA
- Harviell, MO, USA