10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 65,529 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The passenger seat belt does not come out or retract. It stuck in a half way out position. It cannot be used. It has been replace twice only to go back the exact same way and is not safe to use. The cost is over $400 to fix if you find the part.
- Corvallis, OR, USA
Passenger side seat belt has always been slow to retract. Now it will not release at all. Dealer refuses to fix or replace as a defect. Will charge over $500 to fix. The vehicle has never been in an accident, has been taken care of, and has not been abused as the car has less than 83K miles. I thought seat belts were guaranteed for the life a vehicle!
- El Dorado Hills, CA, USA
The contact owns a 2002 Ford Mustang. The contact stated that the passenger side seat belt retractor was jammed. The seat belt would not move and the contact felt that it was a safety issue that the manufacturer should repair. The vehicle was not repaired. The dealer was not notified. The manufacturer was notified and stated that there were no known similar failures. The failure mileage was 50,000.
- Roanoke Rapid, NC, USA
Rear passenger seatbelt does not retract; unusable.
- Los Angeles, CA, USA
We have had a 2002 Ford Mustang for one year. The passenger seat belt will not function properly. It will not come out all the way making it useless. I had the dealership look at it. It was fixed for approximately a week. It is now unusable again. From my search on this issue there seems to be a lot of complaints about it. Why should I pay for a new assembly for something that occurs frequently with similar cars and is not being taken care of by Ford.
- Salem, OR, USA
2002 Mustang seatbelts do not function properly, will not retract, and can not pull out. That means that it can not be used. I have talked to may people that have told me this is a common problem with the Mustang. Any info would be helpful.
- Jackson, MI, USA
- Portland, OR, USA