Leaking water from inside of dash compartment and my carpet is all wet when it rains

- Mercedes, TX, USA

Approximately 1 year after purchase (new 2007 Mustang convertable), the original rear view mirror was replaced with an oem part #6U5Z17700ba. A few years after dealer installation, it began to vibrate very badly; however, the dealer stated they could not stop the vibration. Approximately 2 months ago, while my wife was driving the car, upon a smooth asphalt roadway, the clip that holds the mirror onto the windshield bracket, separated and the mirror fell off the windshield and dangled by the wiring connection. I have attempted to reattach the clip to the mirror, using superglue or jb weld; however, the repair does not last more than 2 or 3 weeks. The dealership body shop stated the mirror cannot be repaired, because the retaining clip cannot be permanently rejoined to the mirror.

- Round Rock, TX, USA

I had to make an emergency trip in my car in August in heavy rain on a mountain. As I traveled the wiper motor began to make a very loud & sickly noise. And the wipers' were functioning poorly or stopping completely. I made it to my destination having been able to get the wiper blades' to work again after they would stop & not work. Coming back home down a steep downgrade on a mountain the rain began to pour very hard & suddenly water starting pouring into the passenger floorboard & the windows' fogged & the wiper blades' stopped all together. I had 3 vehicles' behind me on a steep mountain. After managing to find a place to stop on the side without being able to see out at all & waiting out the worst of the rain. I then took my car to the Ford dealership & they indicated I had three inches' of water under the hood & the wiper motor was in need of replacement. I had this repair done at a cost of $418 and no indication of what to do to keep this from happening again or any other info. I studied this issue on the internet & discovered that this has happened to a lot of Mustang owners'. certain model Mustangs' you can find cowl covers' to cover the windshield wiper area which is what the problem is. The holes' in the cowl & around the wipers' are large enough for debris to fill up the ventilation system & then the water has no where to go but inside the car. Also the plug under the hood is small and has no real capacity to drain off large tree debris or other bits' and pieces'. I have contacted Ford Motor Co. Today because of my ire over this & to find a way to avoid this repair again and today they indicated nothing could be done for a refund or a cowl cover or other solution. They recommended some windshield wiper blade covers'. I think this is a very dangerous and costly and a poor real world design for this car or any car. I park under no trees'.

- Roanoke, VA, USA

Noticed one day that my rear window what foggy looking while driving to the point you can not make out shapes or objects. Cleaned the vehicle thinking it was dirty but not in this case. Had it looked at and I was told that it was distorted from bad material or not put together right. It is still a factory window and Ford refuses to do nothing with it. Now I am having ac problems, warm air blowing on the driver and semi cool air on the passenger side. Had freon put in twice and after a few weeks does the same thing again.

- Lester , PA, USA