10.0
really awful- Crashes / Fires:
- 20 / 0
- Injuries / Deaths:
- 25 / 0
- Average Mileage:
- 14,819 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer chino hills Ford (located at 4480 chino hills pkwy, chino, ca 91710; (909) 203-5700) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted and was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Corona, CA, USA
Takata recall there has been a significant and serious recall for the passenger airbag that has been issued for over a year but still doesn't have a remedy.
- Winston Salem, NC, USA
Letter from senator rubio on behalf of constituent regarding a safety recall not being able to get done after 11 months. The consumer stated the recall repair exceeded a reasonable amount to be performed.
- Lantana, FL, USA
Takata inflators - it has been over a year since this family was notified of this open safety issue - we thank your office for the notice. What plan of action does your office recommend" how unsafe does your office believe this vehicle is to drive with other family members as passengers" thank you. V/R, tom
- East Alton, IL, USA
Takata recall. The contact owns a 2007 Ford Mustang. The contact received a recall notification of NHTSA campaign number: 16V384000 (air bags) and had taken the vehicle to marin county Ford dealer, located on 6995 redwood blvd, novato, ca 94945, where the vehicle front driver side air bag was replaced but the front passenger air bag was rejected to be serviced due to the remedy part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that they were working on the remedy part for the repair. The contact had not experienced a failure. VIN tools confirms part not available...updated 10/25/17 updated 11/19/2017
- Novato, CA, USA
The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The rivertown Ford dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Box Springs, GA, USA
Takata recall. This recall came out in June of 2016, more than a year ago. To date, I still have not received a letter from Ford saying that the remedy was available. And when I call a Ford dealer they confirm that the parts are not available to remedy the recall. It's been over a year, the part should available to fix this substantial safety issue.
- Lisle, IL, USA
Tamara recall. Notice dates back to January 2016. I have not received any communication that the passenger airbag is available to remedy this safety hazard.
- Riverview, FL, USA
Takata recall: After multiple attempts to schedule an appointment for both driver and passenger airbag inflator recalls to be completed over the past 2 years - they still remain unfixed. The last attempt finally secured an appointment (Saturday, July 8, 2017 - 4:00 pm). Upon arrival, I was informed that I needed to leave the vehicle for 5-7 days as no parts were available. When I asked if they had a rental/loaner program as I cannot be without transportation for that long, I was informed that they only have 40 loaners and they were all out. Then I was informed that they do not have a rental program. When I explained that this is my only form of transportation and I have been trying to have this completed for almost 2 years, I was advised I could either leave the vehicle or contact another dealer. Even after I explained that I fear for both my family's he repeated himself stating I could contact another dealer and was sent away. As we all know, this recall has not only caused seriously injuried, it has taken lives. I am asking for nyour assistance in getting these recalls completed. I value both mine and my family's lives. After 2 years parts should be available. Below you will find the dealer information: Citrus motors Ford and Kia 1375 S. wooddruff way Ontario, ca 91761 (800) 447-8907 after careful research, I understand that takata has filed bankruptcy and the vehicle manufacturers are no longer using their products. I know that there are 4 other vendors with available parts and there are no shortage of parts. Maybe Ford should communicate with american Honda motor company and take a pagenfrom their book. I know many Honda owners who have had their recalls completed without hesitation and/or issues with the company. Koodos to Honda, wish that I and my family as 3 generations loyal Ford owners would receive the same service.
- Rancho Cucamonga, CA, USA
To whom it may concern, I'm the owner of this 2007 Mustang. I don't think that the manufacturer has been complying with correcting the air bag recall in a timely manner. The fact that this is a very important, safety related matter I think that it's a crime that Ford can continue to sell as many new vehicles as they get orders for and have no trouble getting air bag components for them, but not able to supply dealers with the parts to fulfill their obligation on ones that are in need of them that are already on the road! I don't drive the vehicle nearly as much as I used to because of the safety hazard related to this matter. I'm very fortunate, I've got another vehicle to drive, many people don't have that option. To sum it all up, I feel that that Ford should be doing more to correct a safety related defect in these vehicles that is part of a recall that I was notified about 2 years ago! they should either fix these vehicles or buy them back. I would prefer that they fix them as I really enjoy this car but don't feel safe putting myself or my passengers at risk by driving it anymore!
- Sunbury, PA, USA
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 17V024000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer and the manufacturer made no mention of any priority group and zone concerning part availability. The dealer (tasca Ford in cranston, ri) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
- Providence, RI, USA
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign numbers: 16V384000 (air bags) and 15V319000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer (rokstad Ford, 476600 us-95, ponderay, id 83852, (208) 263-3127) did not give a specific date for when the part would become available. The vehicle was included in NHTSA campaign number: 08V082000 (air bags), which was issued as a recall on February 25, 2008. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available. Parts distribution disconnect.
- Sandpoint, ID, USA
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign numbers: 15V319000 (air bags) for the driver frontal air bag inflator and 16V384000 (air bags) for the passenger frontal air bag inflator. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was scheduled for an appointment and the contact was assured that the dealer had the parts. The vehicle was taken to phil long Ford of denver (located at 7887 w tufts ave, denver, co, 80123) and the contact was informed that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. VIN tool confirms parts not available.
- Littleton, CO, USA
The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign numbers: 15V319000 (air bags) and 17V024000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Brighton Ford of brighton, Colorado was contacted and stated that the parts were unavailable. The manufacturer was made aware of the issue and stated that the dealer would call once the parts became available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/22/17
- Keenesburg, CO, USA
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign numbers: 15V319000 (air bags) and 16V384000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Prior to receiving an additional letter, the contact was informed that NHTSA campaign number: 15V319000 (air bags) was completed. The contact stated they were later informed that they performed the interim repair after receiving additional letter regarding the recall. The auto nation Ford dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
- Parkland, FL, USA
NHTSA recall 16V384 was issued a year ago for the passenger air bag inflator on my car. I phoned the Ford dealer today 6/26/2017 and was told that parts are still not available for the repair. If Ford can obtain millions of air bags for the new cars they have designed, manufactured, and sold since this recall was issued, it is unacceptable and inexcusable that they cannot obtain parts for this recall repair in a timely manner.
- Nederland, TX, USA
Tamara recall
- Iva, SC, USA
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (jones Ford 510 florence road, savannah, tn, 38372) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Crump, TN, USA
The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gray daniels Ford of brandon, Mississippi stated that the parts were unavailable and that there was no one available to make the parts. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Richland, MS, USA
- Aurora, IL, USA