10.0

really awful
Crashes / Fires:
20 / 0
Injuries / Deaths:
25 / 0
Average Mileage:
14,819 miles

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« Read the previous 20 complaints

problem #40

May 292015

Mustang

  • miles
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN tool confirms parts not available.

- Coalinga, CA, USA

problem #39

May 282015

Mustang

  • miles
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The VIN was unavailable.

- Phoenix, AZ, USA

problem #38

Sep 032015

Mustang

  • miles
Takata recall. The contact owns a 2007 Ford Mustang. The contact received a notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Frdericksburg, VA, USA

problem #37

Dec 112015

Mustang

  • miles
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 14V802000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The contact had not experienced a failure.

- Jessup, MD, USA

problem #36

Mar 022015

Mustang

  • miles
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN tool confirms parts unavailable.

- Heflin, AL, USA

problem #35

Dec 162015

Mustang

  • 0 miles
I recieved a recall notice, 14B09. I place a call to the dealership in my area, auto center Ford, and they claim to have no knowledge of the recall. I then asked to speak with a manager and was disconnected 3 times. I was then suddenly, without knowledge, sent to a voicemail for the service manager. I left my name and number with the reason for my call and have not recieved any responses.

- Saugus, CA, USA

problem #34

Jul 012015

Mustang

  • miles
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mount Juliet, TN, USA

problem #33

May 282015

Mustang

  • miles
I live in tucson. I just called holmes tuttle Ford. They said that Ford never shipped them parts for the 15... airbag recall on my Mustang. The notice was filed in May. Can you put pressure on Ford to get the parts out so the cars can be fixed? I tried to trade in my car and they wouldn't take it due to an open recall. NHTSA vehicle safety recalls -------------------------------------- recall number: 15V319000 recall date: 05/28/2015 component: Air bags:frontal:driver side inflator module problem summary: Ford Motor Company (Ford) is recalling certain model year 2005-2014 Mustang vehicles manufactured April 6, 2004, to June 21, 2014, and 2005-2006 GT vehicles manufactured February 20, 2004, to September 22, 2006. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture. Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death. What owners should do: Ford will notify owners, and dealers will replace the front driver side air bag inflator, free of charge. Ford issued an interim notification to owners on July 20, 2015. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S21. Note: This recall supersedes recall 14V802 in its entirety. Additionally, vehicles that have had their driver side frontal air bag replaced previously as part of a recall remedy need to have their air bag replaced under this recall as well.

- Tucson, AZ, USA

problem #32

Dec 122014

Mustang

  • miles
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 08V082000 (air bags), 14V802000 (air bags), and 15V319000 (air bags) however, the parts to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Alexandria, VA, USA

problem #31

Jul 012015

Mustang 8-cyl

  • miles
Takata recall. The contact owns a 2007 Ford Mustang GT. The contact received notification of NHTSA campaign number: 15V319000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 02/19/16

- Pittsburg, PA, USA

problem #30

Jul 012015

Mustang

  • miles
We received a safety recall notice 15S21/NHTSA recall 15V-319 in July 2015. The issue was the front driver side air bag inflator housing. Takata recall was not mentioned in the recall. We have not received any more information on this recall and we are quite concerned.

- Summerville, SC, USA

problem #29

Nov 192014

Mustang

  • miles
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags), but the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Oldsmar, FL, USA

problem #28

Nov 142015

Mustang

  • miles
A tree was in the road and I attempted to swerve past the tree and hit it head on rolled over the median hit another tree in median and the hit a wall on the other side of the side of the street. There was force to front end driver side and passenger side the airbags did not deploy

- Tulsa, OK, USA

problem #27

Oct 172015

Mustang

  • 100,000 miles
The contact owns a 2007 Ford Mustang. While driving at 70 mph, the steering wheel began to shake violently without warning. The vehicle started to steer towards the right which caused the front passenger side of the vehicle to crash into a concrete barricade. The air bags did not deploy. A police report was filed. The contact sustained injuries to the lower neck and lumbar tendon bruises and swelling. Medical attention was required. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

- Centerton, AR, USA

problem #26

May 282015

Mustang

  • miles
The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Saint Amant, LA, USA

problem #25

Oct 012015

Mustang

  • miles
Defective air bags not replaced. There is a very high chance of the air bags will have metal fragments that could injure if ruptured.

- Germantown, MD, USA

problem #24

Oct 182015

Mustang

  • 100,000 miles
The contact owns a 2007 Ford Mustang. While driving a highway rate of speed, there was a strong vibration coming from the steering wheel. The steering wheel jerked to the right and caused the contact to crash into a concrete barrier and a sign. A police report was filed. The driver sustained neck pains and back pains that required medical treatment. The air bags did not deploy. The vehicle was towed to a salvage yard by the insurance company and to an authorized dealer to determine the failure. The VIN was included, but the contact did not receive notification of NHTSA campaign numbers: 14V802000 (air bags) and 15V319000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

- Centerton, AR, USA

problem #23

Jul 082015

Mustang 6-cyl

  • miles
The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 14V802000 (air bags)however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was informed that parts would not be made available until 2016. The contact had not experienced a failure.....updated 01/27/16

- Livingston, NJ, USA

problem #22

May 272015

Mustang

  • miles
The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the parts needed to complete the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was unable to advise the contact of when the parts would become available. Additionally, the remedy for the recall had not yet been determined. The contact had not experienced a failure.

- Lilburn , GA, USA

problem #21

Sep 192015

Mustang

  • 124,000 miles
The 2007 Mustang pulled out from the side-street in front of an older Chevy pickup at a tee intersection in a Suburban neighborhood with very restricted sight distance, and was T-boned on the driver's side by the pickup travelling at around 35 mph. The driver's side of the Mustang was severely damaged to the extent that the left front wheel/tire/suspension assembly was ripped off the car. The point of impact was between the left front wheel and the middle of the driver's door. The Mustang is a one-owner car which was bought new and was specifically purchased with side airbags (an option on 2007 Mustangs). The vehicle has been well-maintained. The airbag tab was visible on the seat side bolster. Despite the severity of the impact, the side airbag did not deploy. We have photos documenting the positioning of the vehicles and the damage to the Mustang, including showing the side airbag tab and side of the driver's seat with the side airbag obviously not deployed. We believe that the side airbag was defective since it did not deploy. Note: The steering wheel airbag (subject to the takata recall but not yet replaced) did deploy correctly.

- San Antonio, TX, USA

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