10.0
really awful- Crashes / Fires:
- 20 / 0
- Injuries / Deaths:
- 25 / 0
- Average Mileage:
- 14,819 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 14V802000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Silzvestri, MA, USA
The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign numbers: 14V802000 (air bags) and 15V319000 (air bags) however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the call repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Moorestown, NJ, USA
Airbag shows a false warning light. This car is confirmed to be part of the takata air bag recall but Ford denies that this part of the current recall.
- Winter Park, FL, USA
I was following my wife to the Jeep Dodge Cherokee dealership to get her recall taking care of. On the way there at the off ramp of 575 and riverstone parkway I made a right turn to get off on the ramp to exit and I heard a loud thud and the motor accelerated very loud and odd sounding. I was unable to control the vehicle. The only thing I could do to keep from running into anyone was slam on the brakes when I did that the breaks gave a loud screech and was very slow to stop. I ended up hitting 3 cars on the left side none of the airbags deployed nor did any of the seatbelt lock so the only thing I had to stop me from hitting my head against the steering wheel was to put my hands out in front of me on the steering wheel. When the impact happen it was so fierce that my right hand gave out and was snatched of the steering wheel and I damaged my right arm on the steering wheel column. Still kind of hurts and I still have scars.
- Woodstock, GA, USA
The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number:14V343000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Amelia, VA, USA
The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 14V802000 (airbags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time. The contact had not experienced a failure.
- Westwego, LA, USA
My child and I were injured by the airbags. I called Ford 2008 when I got a recall notice. And I was told I had norecourse because of airbags coming out to hard. My child had neck and shoulder injurys and my sternum had been broke. Ive been told I have no recourse against Ford seams like Ford and air bag company R coming out like they did noting wrong.
- Warsaw, IL, USA
The contact owns a 2007 Ford Mustang. The contact stated that the recall part for NHTSA campaign number: 14V343000 (air bags) was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact mentioned that the part was order with the dealer. The manufacturer was not made aware of the delay. The contact had not experienced a failure. Updated 2/9/15 the inflator was replaced. Updated 02/20/15
- Wingo, KY, USA
The contact owns a 2007 Ford Mustang. The contact received a notification of NHTSA campaign number: 14V343000 (air bags) however, the part to do the repair was unavailable. The contact stated that the part would not be available until 2015. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Winter Park, FL, USA
There has been no accident. This 2007 Mustang was registered in the state of Michigan but was kept in bonita springs, Florida continuously from 2009 through 2013. Maintenance work for the Mustang was provided by the local Ford dealer in estero, Florida during that time. The vehicle has only been driven 8,698 miles. Our concern is that only those vehicle registered in states such as Florida are being covered for this very dangerous air bag problem. We believe the recall should be expanded to at least vehicles used in the affected states.
- Novi, MI, USA
The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 14V343000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Westchester, PA, USA
I stopped at a stop sign, then made a right hand turn, my car started sliding on the ice in the street, I turned the wheels hard left to avoid a car parked on the street, then I believe I tried turning right to stay on the street, unfortunately I hit a tree with the right side of front bumper hard enough to push the wheel back about 2-3 feet. The air bag did not go off and the seatbelt allowed my chest to hit the steering wheeling causing a chest wall contusion and exacerbation of my low back pain (I had a Fusion of 2 discs with complications of cellulitis and osteomyelitis post-op), along with pain in my left hip replacement because my knee hit the dash. I also have had off and on numbness in my right little finger which I am not sure if it is from something in my shoulder or something in my neck since the surgery. I will have to let my doctor know this when I see him as a follow-up from the er. I also will be letting the doctor or N.P. I see at the pain clinic I go to of this fact. The er provider also said I had some degree of "whiplash". both the air bag and seat belt failed to protect me from injury. I have sent a email to Ford but am waiting for a response.
- Kenosha, WI, USA
The contact owns a 2007 Ford Mustang. The contact stated that after hydroplaning and crashing into a telephone pole, the air bags failed to deploy. A police report was filed and the contact suffered from a sore neck. The vehicle was taken to an independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was 95,000.
- Chickamauga, GA, USA
The contact owns a 2007 Ford Mustang. The contact stated that while driving approximately 35 mph, the vehicle crashed into the rear end of another vehicle. The air bag deployed with abrupt force and a metal fragment dislodged, causing injury to the driver's leg which required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure mileage was 81,000. The VIN was unavailable...updated 11/18/14
- Ashe Boro, NC, USA
The contact owns a Ford Mustang. The contact stated that his vehicle air bag light had illuminated. The vehicle was taken to a air bag specialist. The specialist stated the air bags needed replacing. No repairs had been made at this time. The failure mileage was 71,000.
- Wake Forest , NC, USA
I was driving on the highway at approximately 60 mph. Without any warning the horn started blowing. It startled me and the drivers of several of the automobiles near me. Apparently, other drivers thought there was some emergency. I took the next available exit from the highway and pulled over at a safe place. I turned the ignition off and the horn stopped blowing. I started the car and pulled onto the street and the horn again started blowing. After stopping and starting again, the horn stopped blowing. The next day I took the car to the Ford dealer. They indicated that everything was "working properly at this time". they said that the "most common part failure is the drivers side module to start." The price quote was $1058.48 to replace the air bag module. I have removed the horn relay temporarily, but I am fearful that possibly the air bag will deploy while I'm driving. It would seem that in any case, this is a dangerous situation. I would be interested in knowing if this is a problem for others and what if anything I should do about this.
- Falls Church, VA, USA
I was driving down the interstate in when my accelerator started to stick and floor it, brakes were doing nothing so I threw it into neutral and eventually with much effort we came to a stop on the side of the road. When the accelerator stuck the passenger airbag also turned on the light saying it turned off. When finally stop and the car off the accelerator was stuck to the ground and it took a few tries to get the car to turn on. Very dangerous and has never done this before.
- Roanoke, VA, USA
On 12/01/2010 my 2007 Ford Mustang coupe fishtailed on black ice in mid-Michigan, spun around at least 1.5 times and collided on the driver's side with several small trees in a ditch. I am the original owner of the vehicle and had the airbag recall performed on the car in 2008 or 2009 at a Ford dealership. None of my airbags deployed. I was traveling approximately 60-65 mph on an expressway. The car was totaled. I sustained injuries, the nature and extent of which are unknown, and wage loss due to my incident. I am concerned because my airbags did not deploy in this collision.
- Lansing, MI, USA
My daughter was driving down the garden state parkway on the morning of 11/3/07 when the passenger side (side) airbag deployed for no apparent reason. She was obviously very scared by the airbag deployment but managed to stay in control of the car and avoid crashing. We brought the car immediately to the dealership where she purchased the car. The dealer dealt with Ford with regard to the incident and on Thursday 11/8/07 I got a call from the dealer saying that Ford determined the airbag deployment was caused by a stone kicking up off the road and hitting the underside of the car. My concern is for my daughter's safety and needless to say I am not satisfied with Ford explanation on the cause of this issue. Ford has not offered any other explanations or taken any actions that would make me comfortable in knowing that this would not could not occur again.
- Bayville, NJ, USA
- Stillwater, MN, USA