We have attempted on multiple occassions to address a pending recall that Ford company states the parts are in yet our local dealership says otherwise. I've been on hold with Ford Motor Company for excessive times that I feel I need the assistance of someone else. Can you please assist with getting us responses as to when the parts for my car will be available (since Ford co says for me to call our dealer, yet the dealer continues to tell us the parts are not available yet).

- Hamilton, NJ, USA

Takata recall. The contact owns a 2007 Ford Mustang. The contact stated that NHTSA campaign number: 15V319000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in may of 2015. The dealer (autonation Ford panama city, 730 w 15th St, panama city, fl 32401) stated that the parts were not available for repair. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Freeport, FL, USA

Takata recall my 2007 Mustang was sold new in tokyo Japan and has now been imported to australia.I have owned it for 6 years and am concerned that the recall database may not include my car as it was sold in Japan and it states on the database that it doesn't cover international products. My local dealer was very helpful and referred me to this web site and it shows that it has no recalls but I have noticed that all other 2007 Mustangs in usa have been recalled is there any way that you could check out my VIN as I have contacted Ford australia as well and they called it a gray import and couldn't do anything to help me. This website is the only site that gives me an email address to try to get a definite answer. Regards [xxx]. I have just tried filling in my address and it won't allow me to put australia in as a state or country so I will enter Alaska as a state. If you reply to my email I would really appreciate it as I have no other alternatives and would hate it if the air bags were ever deployed and there was a problem. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Wassilla, AK, USA

Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Blackwell Ford (41001 Plymouth rd, Plymouth, mi) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Lavonia, MI, USA

Ford advised that they were ready to fix my airbags. I called 3 dealerships in my area and was told they had the parts for 2010-2017 to repair/ I called Ford who connected me to another dealer outside my area. I finally told the local dealer who sid it will take 3-4 weeks to get the parts. Then recd email from Ford to take vehicle asap dealer does not have parts available as of 3-29-2018

- Savannah, GA, USA

Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign numbers: 15V319000 (air bags) and 17V024000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lithia Ford of roseburg (1650 ne stephens St, roseburg, or) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified and unable to confirm when the parts were to become available. The VIN was invalid. The contact had not experienced a failure.

- Roseburg, OR, USA

Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to wiscasset Ford (378 bath rd, wiscasset, me 04578, (207) 882-9431), but the parts were not available for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Kissimmee, FL, USA

I was notified that the air bags on the passenger side needed to be replaced. But was told by the Ford dealership in wilson, nc that the part for the airbag wouldn't come in until the end of the year. This was going going to go overseas with me since I'm getting stationed in italy. Now I can't take the vehicle overseas with me due to the part not coming in until the end of the year. I'm highly disappointed, the drivers airbag recall didn't take nowhere near as long to get fixed.

- Wilson, NC, USA

Takata recall NHTSA recall 16V-384 passanger airbag this recall was issued 7/16 and has yet to be remedied. We were notified by Ford not to let anyone ride in the passenger seat until the part is available. It is going on two years for this. Ford should at least offer to buy the car back from us!

- Dunedin, FL, USA

Takata recall-I have been waiting since early December 2017 for a fix to the passenger air bag recall. No resolution by takata to date and I was advised not to have anyone in the passenger seat. I need to drive coworkers and friends/family frequently and this is a huge inconvenience. I was warned in the letter from Ford that death can result if the air bag is deployed at the passenger seating. Please help expedite this recall if possible. Thank you!

- San Diego, CA, USA

Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to bud clary Ford of moses lake (1140 S pioneer way, moses lake, wa 98837, (509) 765-4551), but the part was not available for the repair. The manufacturer was contacted and did not assist. The contact had not experienced a failure. VIN tool confirms parts not available.

- Moses Lake, WA, USA

Letter from congressman goodlatte on behalf of constituent re 2007 Ford Mustang safety recall 16S26-passenger airbag inflator replacement.

- Roanoke, VA, USA

Takata recall: It is unfathomable that the Ford Motor Company and the NHTSA feel the recall plan is acceptable for vehicle owners. We are being told to live with the defect for at least 2 full years - recall was June 2016 and latest notice is that parts for some vehicles are expected in spring 2018. During this time the remedy is that passengers cannot ride in the front seat. This is totally unacceptable and inflicts irreparable damage to vehicle owners as this remedy severely limits use of the vehicle far below its intended use. I realize the recall is with respect to a part supplied to Ford, but this makes no difference. When I buy the vehicle, I purchase a Ford vehicle, period. I feel it is a dereliction of duty for the NHTSA to have allowed this recall plan to be forced unfairly on to vehicle owners. I believe the plan should be amended such that Ford is required to develop the parts sooner and, moreover, vehicle owners should be compensated for this extreme limitation on the use of our vehicles. I'm sure if a company like Ford really wanted to expedite the process, it has the resources to do so. The NHTSA really let Ford off the hook on this one. So disappointing.

- La Jolla, CA, USA

Takata recall on airbags

- Phoenix, AZ, USA

Takata recall, Jun 01,2016, manufacturer recall number16S26, NHTSA recall number16V384. Passenger side air bag recall dated 6-1-17. In December 2017 I am notified not to let anyone sit in the passenger seat. This effectively makes my car a one person car because no human adult can fit in the rear seat. I have asked my dealer for a loaner until the airbag is replaced and was denied. It is now 20 months since the original recall. Certainly Ford is selling new cars with airbags. Why has it taken so long to replace my airbag? please force Ford to provide loaner cars in order to make them get serious about the recall. They sourced the inadequate takata airbags. This is a Ford problem, them should have acted in a timely manner.

- Valrico, FL, USA

Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Athens Ford (4260 alanta hwy, athens, ga) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Colbert, GA, USA

Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was contacted and confirmed that the parts were not available and that a second notice would be sent once parts became available for the recall repair. The contact was upset because the recall notice advised not to have a front seat passenger. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sandusky, OH, USA

Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign numbers: 15V319000 (air bags) and 16V384000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Kearny pearson Ford (7303 clairemont mesa blvd, san diego, ca) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA campaign number: 16V384000 (air bags). Parts distribution disconnect for NHTSA campaign number: 15V319000 (air bags).

- San Dieago, CA, USA

Takata recall, passenger side airbag could rupture in an accident killing my passenger. My passenger is going to be someone I love so the law suite will be severe. This is a well known problem that has been going on for years! not having a solution to the problem yet is not acceptable.

- Winona, MN, USA

Takata recall - I received a notice in July 2016 of the recall of my vehicle due to a defective takata air bag on the passenger side. Availability of replacement parts has been repeatedly delayed. As of a December 2017 notice the earliest parts are expected to be available is spring 2018. The advisory warns that no passengers should occupy the front passenger seat until repairs are made. The delay of part availability is unacceptable. I have a vehicle that can't carry a passenger, and has limited resale value due to the defect.

- Lake Mary, FL, USA