10.0

really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
9,503 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Jan 172009

Mustang

  • 33,900 miles
My wife and her friend were driving down a 2 lane road in our 2007 Ford Mustang and wrecked into a power poll totaling the car. The front frame was broke in half and the airbags still did not deploy luckily they were not injured bad Ford just told me that is the way they are designed to work. I thought that if in a frontal collision the airbags deploy.

- Fallon, NV, USA

problem #6

Jan 092009

Mustang

  • miles
I received a recall reminder regarding recall 08C02 in may of 2008 for # and I have never owned this car, so I contacted Ford customer service and they said they would forward to current owner. January 2009 I received an urgent recall notice 08C02 for same # from my local Ford dealership. I called the dealership and asked if they could help to get this notice to the correct owner, the dealership said they contacted Ford and then I was told there isn't anything Ford can do. I'm concerned that the current owner isn't aware of a safety issue for that car and nobody seems to care. I'm hoping you can help. Thank you

- Waterloo, IL, USA

problem #5

Jul 202008

Mustang

  • miles
My son was involved in a car accident on July 20, 2008 in our 2007 Mustang, the airbags didn't deploy and the seat belt didn't properly restraint him. He hit the steering wheel, causing him to nearly kill him. He received a head laceration on his scalp his skull and tissue were showing having to be reattach his scalp with over 80 staples. He now suffers with headaches and the doctors told him he has to be carefully within the next year for fear of reopening the scalp incisions. I believe this is a product liability, you think airbags are going to prevent you from an accident like this and it fails. Ford Motor Company needs to know about this and prevent from someone getting killed.

- San Antonio, TX, USA

problem #4

Dec 132007

Mustang

  • 3,800 miles
The contact owns a 2007 Ford Mustang. While driving approximately 35 mph, another vehicle ran a stop sign and collided into the front and side of the contact's vehicle. The vehicle was completely destroyed. Both frontal air bags failed to deploy until several minutes after the crash. The contact received a recall notice for NHTSA campaign id number 08V082000 (air bags:frontal) several weeks after the crash occurred. She called the manufacturer, but they will not respond to her phone calls. The failure and current mileages were 3,800.

- New Boston, TX, USA

problem #3

Mar 282008

Mustang 6-cyl

  • Automatic transmission
  • 25,000 miles
The contact owns a 2007 Ford Mustang. While driving between 6- 10 mph, the contact rear ended another vehicle. The seat belt retractor failed and both air bags failed to deploy. The contact's head struck the windshield and the entire front end of the vehicle ended up in her lap. She sustained burns to her legs. A police report was filed. The local dealer stated that because the speed was low at the time of the crash, the air bags did not deploy and the seat belt retractor did not retract. The dealer further stated that this is how the vehicle was designed to perform and there was no failure. The failure and current mileages were 25,000.

- Chico, CA, USA

problem #2

Oct 012007

Mustang 6-cyl

  • Automatic transmission
  • 19 miles
The contact owns a 2007 Ford Mustang. The frontal air bag light flashes on and off intermittently when a 13 year old weighing 115 pounds is seated in the passenger seat. The dealer spoke with the manufacturer and they stated that the flashing light was a normal occurrence. The VIN and dealer information were unknown. The current mileage was 1,000 and failure mileage was 19.

- Creston, OH, USA

problem #1

Apr 262007

Mustang 8-cyl

  • Manual transmission
  • 3,800 miles
I was involved in a front collision. The damage to the vehicle was extensive. My concern is that the airbags did not deploy. I was restrained solely be the seat belt.

- Lovettsville, VA, USA