10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
34,140 miles

About These NHTSA Complaints:

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problem #4

Oct 192015

Mustang

  • miles
there was a recall for my airbag in may of 2015, i purchased the vehicle in june of 2015. in october of 2015 i was involved in a serious MVA. my airbag did not deploy properly and the metal shards cut my face open. along with the faulty airbag my seatbelt did not lock up properly and i was almost ejected out of the vehicle. i started receiving mail and phone calls about fixing my faulty airbag in january of 2016. i had no idea there was even a recall for my vehicle until after my accident.

- Mullica Hill, NJ, USA

problem #3

Nov 262014

Mustang 6-cyl

  • 94,400 miles
I stopped at a stop sign, then made a right hand turn, my car started sliding on the ice in the street, I turned the wheels hard left to avoid a car parked on the street, then I believe I tried turning right to stay on the street, unfortunately I hit a tree with the right side of front bumper hard enough to push the wheel back about 2-3 feet. The air bag did not go off and the seatbelt allowed my chest to hit the steering wheeling causing a chest wall contusion and exacerbation of my low back pain (I had a Fusion of 2 discs with complications of cellulitis and osteomyelitis post-op), along with pain in my left hip replacement because my knee hit the dash. I also have had off and on numbness in my right little finger which I am not sure if it is from something in my shoulder or something in my neck since the surgery. I will have to let my doctor know this when I see him as a follow-up from the er. I also will be letting the doctor or N.P. I see at the pain clinic I go to of this fact. The er provider also said I had some degree of "whiplash". both the air bag and seat belt failed to protect me from injury. I have sent a email to Ford but am waiting for a response.

- Kenosha, WI, USA

problem #2

May 012013

Mustang 6-cyl

  • 42,158 miles
Incident vehicle is a Mustang base convertible 2007 originally sold in Hawaii and subjected to salt air, water and humidity. Front and rear seat belt retractor assembly floor mount tabs are severely rusted on all surfaces. This appears to be caused by substandard steel or inferior anti-corrosion treatment used in the manufacturing process. The inevitable structural failure of these tabs or the abrasion to the seat belt caused by the rust creates a safety hazard. The seat belt buckle assemblies located nearby have little to no corrosion. The floor pan is not corroded, even under the corroded tabs.

- Kapaa, HI, USA

problem #1

Jul 202008

Mustang

  • miles
My son was involved in a car accident on July 20, 2008 in our 2007 Mustang, the airbags didn't deploy and the seat belt didn't properly restraint him. He hit the steering wheel, causing him to nearly kill him. He received a head laceration on his scalp his skull and tissue were showing having to be reattach his scalp with over 80 staples. He now suffers with headaches and the doctors told him he has to be carefully within the next year for fear of reopening the scalp incisions. I believe this is a product liability, you think airbags are going to prevent you from an accident like this and it fails. Ford Motor Company needs to know about this and prevent from someone getting killed.

- San Antonio, TX, USA