10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
10,098 miles

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« Read the previous 20 complaints

problem #195

Jan 142018

Mustang

  • 38,600 miles
Takata recall - Ford has sent a letter stating that the passenger seat may not be used until further notice. It is difficult to see this letter as anything other than a disingenuous attempt to shift their liability to the owner especially as their website as of today is in conflict with the letter stating, 'your vehicle is affected by a takata airbags recall. Parts are not yet available, but your vehicle is safe to drive in the meantime.' This issue has been in play for almost two years and involves a threat of 'serious injury or death' to myself and my family. I require a straightforward, clear response. Please see my letter to Ford attached. Thank you

- Fort Lauderdale, FL, USA

problem #194

Jul 012015

Mustang

  • 32,000 miles
Takata recall. I was notified by letter from Ford on July 2015 regarding safety recall notice 15S21/ NHTSA recall 15V-319. It has been 2.5 years and this issue has not been resolved. I continue to ask each time I bring my car for an oil change at Ford and they say they do not have the parts.

- Charlotte, NC, USA

problem #193

Jun 012016

Mustang

  • miles
Takata recall NHTSA recall number 16V384 summary the passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. This defect report is in response to takata dirs 16E-042, 16E-043, 16E-044. Recall status recall incomplete. Remedy not yet available remedy owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have their passenger frontal airbag inflator replaced. There will be no charge for this service. Safety risk descrpition the passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. This defect report is in response to takata dirs 16E-042, 16E-043, 16E-044. Manufacturer recall number 16S26

- Saint Charles, IL, USA

problem #192

Jun 012016

Mustang

  • miles
The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Coorandt Ford in waverly, Iowa was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Waverly, IA, USA

problem #191

Sep 282017

Mustang

  • 2,000 miles
I bought my Mustang from napleton's in arlington heights, il. I was told that they couldn't give me a car fax because they were running low on paper. I just received a recall in the mail from 2016 about airbag. I'm not sure if what the carfax is on my car because they told me to get one off the internet not knowing I'd have to pay for it. There was no disclosure that this Mustang had a recall that can cause serious injuries or death. I need help I don't know what to do. You can look at yelp and read about napleton's in arlington heights il on dundee thank you

- Fox Lake, IL, USA

problem #190

Dec 242017

Mustang

  • miles
Takata recall. I have received a letter from Ford advising to not allow anyone is sit in the first row passenger seat causing injury or death. What good is a car if you cant use the front passenger seat?

- Gerald, MO, USA

problem #189

Dec 202017

Mustang

  • miles
Takata recall - this recall was initiated on June 1, 2016 which is now well over a year ago. We have tried that entire time to have this fixed, but the dealers tell us the parts are not yet available. Since this causes death, I am very concerned with driving this car and the possibility of the airbag deploying and killing someone needlessly. I don't understand why the recall does not have a remedy for it when other cars have a safe deplolyment. Why can't the takata recall replace the current airbag with one that is installed on other makes and models to ensure a safe drive? this recall should be a priority!

- Pearland, TX, USA

problem #188

Jun 012016

Mustang

  • miles
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (ronnie watkins Ford, 101 george wallace dr, gadsden, al 35903) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Gadsden, AL, USA

problem #187

Jul 152016

Mustang

  • miles
Takata recall --I received a passenger airbag recall on my 2008 Ford Mustang in July 2016. So far no response. How mush longer do have to wait. My wife has survived 2 bouts of cancer. She will not ride in it.. the last thing she wants to do is get injured or killed by a defected airbag after all she has gone thru.

- Binghamton, NY, USA

problem #186

Oct 012016

Mustang

  • 60,000 miles
I was notified in writing that the right frontal airbag had been recalled and I would be contacted when the parts came in to fix it. The left frontal airbag which had been previously recalled was fixed. I have contacted the dealer twice since notification and they told me that the parts never came in and probably would not. I am now stuck with a Mustang with a potential bomb in front of the passenger's seat, with no way to fix it or even to turn it off.

- Glendale, AZ, USA

problem #185

Dec 082017

Mustang

  • miles
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (sioux falls Ford, 4901 w 26th St, sioux falls, sd 57106 (605) 301-4242) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hartford, SD, USA

problem #184

Dec 072017

Mustang

  • miles
Takata recall. I have attempted several times to schedule an appointment with my Ford dealer to have the passenger side air bag recall addressed. Each time I call, I'm told the parts are not available. When will the parts be available?

- Chaptico, MD, USA

problem #183

Jul 012016

Mustang

  • miles
Takata recall notified July 2016 but each time I call dealer they say they don't have replacement part for passenger side airbag.

- Robinson, PA, USA

problem #182

Dec 042017

Mustang

  • miles
Takata recall - we have had this recall since June 2016. Tried multiple times to contact several dealers and have called Ford. I am told there is no part to correct situation at this time! takata is out of business and that they have to make the part themselves to correct. No end in sight! there has not been an incident at this point but we would like our recall corrected! it has been almost 18 months!

- Lyndhurst, VA, USA

problem #181

Dec 032017

Mustang

  • miles
Takata recall: #16S26. Notice of recall received in July 2016. It is now December 2017. Isn't 1 1/2 years long enough to be subjected to a possible fatal situation? there has not been any action involving my vehicle.

- Helotes, TX, USA

problem #180

Dec 012017

Mustang

  • 89,000 miles
Takata recall : I would like to file a complaint for the replacement for my passenger side airbag inflator (safety recall 16S26 / NHTSA recal 16V-384). I received a notice from Ford in July of 2016 and have contacted a local garage to request with no action taken by Ford or the manufacturer of the airbag (takata corporation). I would like my vehicle passenger airbag inflator repaired in a timely manner to avoid injury or death to myself and vehicle occupants.

- Sterling, VA, USA

problem #179

Jun 012016

Mustang

  • miles
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer bartow Ford located at 2800 U.S. 98 N, bartow, fl 33830 was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted and made aware of the failure. The manufacturer stated that they were not able to confirm when the parts were to become available. A case number was not provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lakeland, FL, USA

problem #178

Jun 012016

Mustang

  • miles
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (fullerton Ford, 1044 us-22, somerville, NJ 08876) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Succasunna, NJ, USA

problem #177

Jan 102017

Mustang

  • miles
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 17V024000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (skyline Ford, 2510 commercial St SE, salem, or 97302, (503) 928-8332) did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Salem, OR, USA

problem #176

Jul 202016

Mustang

  • miles
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called tri star Ford somerset (1260 N center ave, somerset, pa 15501, (814) 445-6575) and was informed that the part was not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Rockwood, PA, USA

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