10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
10,098 miles

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« Read the previous 20 complaints

problem #175

Nov 192017

Mustang

  • miles
Airbag recall is over a year old. Passenger airbag still not available for replacement.

- Philadelphia, PA, USA

problem #174

Jun 012016

Mustang

  • miles
The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Spradley Ford Lincoln dealer of pueblo, Colorado was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pueblo, CO, USA

problem #173

Oct 262017

Mustang 8-cyl

  • Manual transmission
  • miles
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to mitchell selig Ford (801 bloomfield ave, windsor, ct 06095, phone number: (860) 688-3551), but the part for the repair was not available. The vehicle was not repaired. The manufacturer informed the contact that the dealer would contact him when the part became available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/15/18

- Simsbury, CT, USA

problem #172

Jun 012016

Mustang 8-cyl

  • Manual transmission
  • miles
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called sunset Ford at (314) 843-4431 (11700 gravois rd, St. Louis, mo 63127) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- St Louis, MO, USA

problem #171

Jan 102017

Mustang

  • miles
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (autofair Ford in manchester, 1475 S willow St, manchester, nh 03103) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Georgetown, MA, USA

problem #170

Jul 012016

Mustang

  • miles
Takata recall. We received notice in July of 2016 that there is a recall on our Mustang. It is now November 2017 and there is still no fix available. The letter stated that in the event of an accident, the air bag could rupture causing serious injury of death. We recently decided to trade the car in only to be told that because of the recall, the car can't be resold. So now we are stuck with a dangerous car until Ford decides this fix is important to their customers.

- Lebanon, TN, USA

problem #169

Nov 142017

Mustang

  • 19,000 miles
Takata recall Ford dealer informs me that the recall parts are not available. Ford Motor Company has sent urgent safety recall notice for both driver and passenger side airbags but only half of the problem has been corrected. What can I do next?

- Brookfield, VT, USA

problem #168

Jul 152016

Mustang 8-cyl

  • Automatic transmission
  • miles
The contact owns a 2008 Ford Mustang. The contact received a notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called C. harper Ford at 724-929-2900 and was informed that parts were on backorder. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/13/18

- Irwin, PA, USA

problem #167

Nov 142017

Mustang

  • 68,000 miles
Takata recall I received a safety recall notice several years ago regarding my 2008 Ford Mustang. I have repeatedly called the dealer where I bought my car, as well as other dealers in my area trying to get the airbag replaced/repaired. All of the dealerships said they didn't have parts, that parts were on back order and would be in next few months. I got this same speech every time I called. I called my dealer at least once per month. Its has been over 2 years and my airbag has not been replaced. I have called Ford Motor Company several times as well. Last week a received a legal notice regarding takata airbag company filing chapter 11 bankruptcy. I am driving in a potentially dangerous car. I've had my car for 9 years. I have been trying to sell it or trade it in on a new vehicle for the last 2 years and have been unable to do so because no dealership or private buyer will trade or buy a car with an open safety recall. Also, Ford Motor Company advised me that it is illegal to sell a car with an open safety recall. Until I receive a replacement airbag, I am not able to sell or trade. All the while, my car is depreciating in value. This issue has created a personal and financial loss to me and is putting my life in danger when I drive the car.

- Irwin, PA, USA

problem #166

Nov 022017

Mustang

  • miles
The passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. This defect report is in response to takata dirs 16E-042, 16E-043, 16E-044. The passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. This defect report is in response to takata dirs 16E-042, 16E-043, 16E-044. I have tried to get this replaced at Ford in patterson ca a few times! no luck! please help I have kids in my car.

- Newman, CA, USA

problem #165

Jun 012016

Mustang

  • miles
"takata recall" my airbags are defect. The driver's side was replaced by Ford dealership but the passenger side has still not been replaced so no one can ride in the passenger seat. I have went back to Ford dealership several times but I keep being told they do not have the parts to fix it yet. This has been going on for about a year now and so we cannot drive the car since it is dangerous for my wife to ride on the passenger seat.

- Kennedale, TX, USA

problem #164

Jun 162016

Mustang

  • miles
Takata recall - apparently we are at the greatest risk of injury or death due to the age of the car and location in a high humidity area. The car cannot be driven safely. Please advise

- Oviedo, FL, USA

problem #163

Jun 162016

Mustang

  • 85,000 miles
Takata recall passenger side airbag still not installed. Dealer claims airbag replacement not available.

- Santa Ana, CA, USA

problem #162

Jul 012016

Mustang

  • miles
Takata recall received recall notice July 2016, has been over a year, Ford keeps saying they do not have parts to fix and just to wait, knowing the airbags are dangerous and could cause injury or death. No damage or death yet however afraid to operate vehicle.

- La Habra, CA, USA

problem #161

Jun 012016

Mustang

  • miles
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autonation Ford marietta at (770) 674-6077 (869 cobb pkwy SE, marietta, ga 30060) and was informed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- Boynton Beach, CA, USA

problem #160

Jun 012016

Mustang

  • miles
Takata recall- still have not received notice to get the airbags replaced.

- Charles Town, WV, USA

problem #159

Jul 112016

Mustang

  • miles
Takata recall: I've been waiting over a year to have this dangerous passenger side airbag replaced in my car. I'm frustrated that for some reason there isn't enough to fix all of the cars! I would like it fixed immediately.

- Murfreesboro, TN, USA

problem #158

Jul 212016

Mustang

  • miles
My dealer, sunshine Ford, is not able to get the part, how much longer will I be forced to wait for this part?

- Washingtonville, NY, USA

problem #157

Jun 012016

Mustang

  • miles
Tamara recall - I got a recall notice mid 2016. I called my local dealer and was told they didn't have replacements. In the next 9 months, I serviced my car twice and was told both times they didn't have the parts, and I'd get a letter when they did. It's November 2017 and I've received no letter.

- Wyoming, MI, USA

problem #156

Jun 012016

Mustang

  • miles
Takata recall, I received a letter for a factory recall for my passenger side airbag over a year ago. I have called the dealer ship twice and they informed me that I have to wait for Ford to contact me with a second letter. I think a year and a half is way to long to be waiting for a replacement.

- Ozark, IL, USA

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