10.0
really awful- Crashes / Fires:
- 8 / 0
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 10,098 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
"takata recall ", safety recall 15S21 was completed on 08/09/16, driver side airbag, at the time I was advised that the passenger side airbag was not yet available and that I would be notified when it is available, to date I have not been so advised. Presently safety recall 16S26 is still active and I have received notice that takata has filed chapter 11 bankruptcy!
- Hawthorne, NY, USA
Takata recall. It has been over a year and a half since the drivers side airbag was replaced and I was told the passengers side would be available a month later. I have called many times and been told "not yet" when asked if the replacement was in. Now I get a post card saying takata are filing bankruptcy. I am very concerned about my safety and that of passengers in my car. I feel it is unsafe.
- Kaplan, LA, USA
Takata recall
- Stanton, CA, USA
Takata recall - it is completely unacceptable that shrapnel could kill me instead of the accident via air bag deployment and no parts are available over two years later?? this needs immediate action for replacement!
- Chesnee, SC, USA
Takata recall was identified to be a defective airbag in my vehicle, 2008 Ford Mustang. The vehicle was brought in to the dealership to address the issue in 2016. Almost 1 and half year later this issue has stillborn been fixed. Though, as stated by the company themselves, this is a life and death situation created by this corporation.
- Warner Robins, GA, USA
Takata recall - it's been over a year since I had the driver side airbag replaced. I received notice on the passenger airbag in July 2016 that said the parts were not yet available. Haven't heard anything from them since.
- Hutchinson, KS, USA
Takata recall - over a year ago, in July 2016 I received a letter from Ford customer service that the passenger frontal airbag inflator may result in metal fragments striking vehicle occupants causing serious injury or death. I never received a follow up letter, but recently got a notice on October 26, 2017 that tk holdings and company affiliates are filing chapter 11. I called the palm bay, Florida Ford dealer, where I bought the car, inquiring as when the parts would be available. The service department did not know and said I had as much knowledge about the recall as they did. I checked the www.airbagrecall.com web site listed on the takata notice and found out that the repair was incomplete on my car because the "remedy not yet available". it has been over 15 month and no resolution for this safety recall. Doesn't Ford have a duty to find an alternative supplier in a timely manner?
- Merritt Island, FL, USA
Takata recall, it is now going on a year and a half and since recall and no replacement airbag.
- Wake Forest, NC, USA
Takata recall. Driver side was fixed, passenger side is not. The dealer cannot get the parts
- Norwalk, CT, USA
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (bob ferrando Ford Lincoln, 8868 w ridge rd, girard, pa 16417) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
- West Springfield, PA, USA
Takata recall. The contact owns a 2008 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (paul heuring Ford in hobart, in, 219-942-3673) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Gary, IN, USA
I received a notice of airbag recall safety recall 16S26 for passenger airbag replacement. I have called advantage Ford several times in July and again today trying to get this recall done. Today I was told that the parts are still not in and they will call me when they come in.
- Indiantown, FL, USA
Takata recall--my dealer says the inflators are not available.....it's been years!!! and I am till waiting.....this is ridicules. The Ford dealer can't fix the problem with the part.
- Shawnee, OK, USA
Tajata recall. Ford notified me in July 2016 that the air bags could cause injury or death and needed to be repaired or replace. To date, October 30, 2017, they can not effect the repair. I called a dealer today and was told the parts are not available and will not be for some time. I cannot use the car without undue stress.
- Greenwood, DE, USA
Takada recall the driver side air bag was replaced over a year ago and now I am still waiting to get the passenger side replaced. Nobody seems to care.
- Temecula, CA, USA
Takata recall. Recall dated June 1, 2016/NHTSA recall number 16S26. How long shall I wait for a remedy andcan or should the passenger side airbags be disabled in the meantime?
- Royse City, TX, USA
Takata recall. I have notified the dealer on two time and I'm still waiting for action to be taker to replace the airbags.
- Newport News, VA, USA
"takata recall" I received a safety recall notice in May 2016 notifying me of the recall for the driver and passenger side air bag inflator. I made an appointment with mike patton Ford in lagrange ga. They replaced the driver side air bag inflator on 08/22/2016. They said the passenger side air bag inflator was not available and would let me know when it was. I have checked back several times, but it still was not in stock. Still waiting. The car has not been driven since as I don't want to possibly injure someone riding with me.
- Pine Mountain Valley, GA, USA
I have written to Ford four times asking for them to repair the takata inflator in our Mustang, beginning in early 2016. I have receive four form responses telling me that they understand that this issue "is important to you", that I can continue to drive the vehicle (they noticeably omitted the word 'safely') and that "the volume and scope of the industry-wide takata airbag inflator recalls have created unique replacement parts challenges". I get it, but it's been several years. I didn't buy an air bag inflator from takata, I bought a Mustang from Ford. Ford should be going to alternative providers for this part. They are, clearly, putting their interests and profits before the safety of my family. I'm not okay with this. In fact I'm outraged by it. I've heard enough from Ford's "customer service representatives". I'd like my car fixed so it is safe to drive. Period. Or, they can repay me my $35,000. I'll use it to purchase a vehicle that is safe to operate.
- Saint Charles, IL, USA
- Rio Vista, CA, USA