Accident after side swiping cattle guard, flew off the road at 70mph, landing roughly, and bouncing off desert terrain, trying to control crash outcome, realign no brakes, and no way to slow down vehicle, except no acceleration, and turned away from homes and power poles, to eventually slam into a a higher terrain, until complete stop. My repaired airbags didn't deploy, and at that speed, my passenger side wheels were shattered, tires flat, face hit the steering wheel and windshield, my knees hit dashboard, arms bounced off off everything the seat belt couldn't protect me from. Because of airbag failure to deploy, I ended up with 2 fractures, T9 and L1, 6 lose teeth making front teeth unable to use, and 2 cervical discs pushing into spinal column. I have Medicaid for insurance, and they will not do the surgery on my neck, so I have permanent nerve damage to my arms and hands, and the rest of my life to avoid any falls, or sudden injury to these areas so I can exist as a cripple, all because the safety equipment mandated by you, failed or was non existent. I had basic motor insurance coverage and no medical for me. What do you propose I do, with what's left of my car and my body parts, to continue existing in this life? Why have safety regulations when the equipment is knowingly defective, and costly, with no recourse in case something happens, before you as owner, are aware of it. I'm so pissed off to discover I own a vehicle, or paid for vehicle, that tried to kill me.

- Hawthorne, NV, USA

We were sold a brand new 2008 Mustang gt500kr (shelby) June 15, 2014. This car was kept at the dealership in the show room and never sold until now. We were charged a $7 tire fee at the time of sale but a few weeks later it was refunded to us with no explanation. We recently took the car into a different dealership for a shifting issue when the technician and service advisor told us the rubber on the tires is getting hard and it is a safety issue to drive it. At the time of purchase it was never disclosed to us that the tires were old and we think the selling dealership was aware of the issue and that's why they refunded us the tire fee. We contacted Ford Motor Company and they refused to put new tires on our vehicle.

- San Jose, CA, USA