10.0
really awful- Crashes / Fires:
- 6 / 1
- Injuries / Deaths:
- 7 / 2
- Average Mileage:
- 13,626 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over a year ago. The dealer (fritts Ford, 8000 auto dr., riverside, ca 92504) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Perris, CA, USA
Takata recall. The contact owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received several months ago. The dealer (fullerton Ford, 1044 us-22, somerville, NJ 08876) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Belle Mead, NJ, USA
For over two years. I have been calling to make an appointment for the recall for my 2010 Ford Mustang airbag. Today I tried again, only to be turned down for not having the part on hand. I have contacted so many dealerships to get my car fixed all unsuccessful. I need my recall done and request assistance to get this done.
- Fort Washington, MD, USA
The contact owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (jerry's Ford alexandria, 6510 little river turnpike, alexandria, va 22312) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Cherry Hill, NJ, USA
The contact owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (nalley Ford sandy springs, 7555 roswell rd, atlanta, ga 30350) and was informed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Atlanta, GA, USA
Takata recall. The contact owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Tower Ford (124 S middle neck rd, great neck, NY) confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Flushing, NY, USA
I got information about a saftey recall notice NHTSA recall 16V-384. Trying to make a appointment with the dealer.since 2 weeks. Https://www.garyyeomansford.com they can't take care of the fix do to parrts availability. They can't tell me when parts will be available. I need to drive my car. Please advise what I'm about to do.
- Daytona Beach, FL, USA
Takata recall. The contact owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags) ;however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the red mccombs Ford dealer, located at 8333 West interstate 10, san antonio, tx 78230, where it was confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- San Antonio, TX, USA
This recall has been in effect since 2016 and I am still being told they are waiting on parts. I have called several times in the 1 1/2 year in effect. I will just list the latest date
- Montgomery Village, MD, USA
Takata recall. The contact owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact received a second notice from the Ford manufacturer, instructing her to contact a local dealer to schedule a repair appointment because the recall parts were available. The contact reached out to iron city Ford (9924 parkway E, birmingham, al 35215, (205) 854-2222) and was informed that the parts were not available for the recall repair. The manufacturer was not contcted to confirm part availability. The contact had not expererienced a failure. VIN tool confirms parts not available.
- Birmingham, AL, USA
The contact owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mullinax Ford of West palm (1210 northlake blvd, West palm beach, fl 33403, (561) 845-2900) was contacted, but there was no response. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
- Jupiter, FL, USA
Takata recall. The contact owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign numbers: 15V319000 and 16V384000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autonation Ford frisco at (972) 763-5523 (located at 6850 tx-121, frisco, tx 75034) and sam pack's five star Ford of plano at (972) 985-3600 (located at 4400 w plano pkwy, plano, tx 75093) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA campaign number: 16V384000 and parts distribution disconnect for NHTSA campaign number: 15V319000.
- Frisco, TX, USA
Takata recall. The contact owns a 2010 Ford Mustang. The contact stated that the air bag warning indicator was illuminated. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (rountree Ford, 8770 business park dr, shreveport, la 71105) and was informed that the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The failure mileage was approximately 149,000. VIN tool confirms parts not available.
- Shreveport, LA, USA
This is the 4th notice L have received regarding the problem with my airbags. I have taken my car to ed butts Ford in la puente ca 3 times and they cannot get the parts. I am a nurse and sometimes have to Transport patients. This is very dangerous and Ford will be responsible for anything that happens. I have waited well over a year and if you can't repair my car then you need to buy it back
- La Puente, CA, USA
Takata recall. The contact owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign numbers: 15V319000 (air bags) and 16V384000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer (sam galloway Ford Lincoln, 1800 boy scout dr, fort myers, fl 33907, (239) 936-2193) scheduled an appointment. When the contact arrived at the dealer, the contact was informed that the parts were not available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted to determine if they could verify when the part would be supplied to the dealer. The contact was not experiencing a failure. Parts distribution disconnect. VIN tool confirms parts not available.
- Cape Coral, FL, USA
The contact owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (kindle Ford-Lincoln, Inc., 525 stone harbor blvd, cape may court house, NJ 08210) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact received a postcard from tk holdings about the manufacturer filing for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
- N. Wildwood, NJ, USA
Takata recall. The contact owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (hemborg Ford, 1900 hamner ave, norco, ca 92860, (951) 737-6151) confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact was aware that the air bag manufacturer filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
- Corona, CA, USA
I have tried to get airbags replaced due to the safety recall notice and the passenger side is still not avail. Help I have been waiting for at least a year or two, I don't want to have it explode
- Oceanside, CA, USA
Takata recall, this is ridiculous I am still waiting for a fix of my airbag. People in my family cannot ride in the front seat making this car useless!
- Jasper, GA, USA
- Rapid City, SD, USA