10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
7 / 2
Average Mileage:
13,626 miles

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« Read the previous 20 complaints

problem #96

Sep 012009

Mustang

  • 0 miles
Takata airbag. Driver side bag was replaced by dealer in 2015. Still waiting for replacement of passenger side airbag eight years after recall.

- Cape Coral, FL, USA

problem #95

Oct 172017

Mustang

  • miles
Takata recall my Ford dealership, archie cochriane of billings, mt wants me to leave the car there for up to 5 hours to do a 1/2 hr. Job. I looked up this recall, and I see it only pays for.4 of and labor, so it looks like the dealer is basically supposes to do it, at a loss. I bet takata and the lawyers make much more than that. End result the customer gets screwed, air bag don't get replaced.

- Roundup, MT, USA

problem #94

Jun 012016

Mustang

  • miles
The contact owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ford of port richey, located in port richey Florida was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- New Port Richey, FL, USA

problem #93

Jun 012016

Mustang

  • miles
Takata dirs 16E-042 16E-043, 16E-044 air inflator the passenger frontal airbag inflator could rupture if vehicle is involved in a crash, where the supplemental frontal airbags are designed to deploy this defect report is in response to takata dirs 16E-042 16E-043, 16E-044 Ford has not offered a remedy for this defect, this recall was made June 2016 it's over one year

- San Jose, CA, USA

problem #92

Jul 182016

Mustang

  • miles
The contact owns a 2010 Ford Mustang. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (bluebonnet Ford in braunfelds, Texas) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Kingsbury, TX, USA

problem #91

May 142015

Mustang

  • 65,000 miles
The contact owned a 2010 Ford Mustang. While driving approximately 15 mph, a thud sound was heard from the front end and the vehicle accelerated out of control. The vehicle crashed into a tree. There were no warning indicators illuminated. The contact stated that all the air bags deployed. A police report was filed. The contact sustained injuries that required medical attention. The vehicle was totaled and towed to an impound. The dealer was not contacted. A week after the failure, the contact received notification of NHTSA campaign number: 15V319000 (air bags). The manufacturer was made aware of the failure and promised to investigate. The contact stated that the investigation was not completed. The failure mileage was approximately 65,000. Parts distribution disconnect.

- Bay Village, OH, USA

problem #90

Jun 012016

Mustang

  • miles
Takata recall. The contact owns a 2010 Ford Mustang. The contact stated that the recall notice for NHTSA campaign number: 16V384000 (air bags) was received in June of 2016. After contacting the dealer (town Ford located in redwood city, California) and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Menlo Park, CA, USA

problem #89

Dec 012016

Mustang

  • miles
Takata recall-received recall notice 7 months ago and dealerships still don't have the parts to repair my vehicle

- Austin, TX, USA

problem #88

Jun 012016

Mustang

  • miles
The contact owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Wayne akers of lake with, Florida was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue and also stated that the parts were unavailable. The contact had not experienced a failure. VIN tool confirms parts not available.

- Boca Raton, FL, USA

problem #87

Jul 012016

Mustang 8-cyl

  • miles
Takata recall. The contact owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The auto nation Ford dealer was contacted at 941-747-4411 and confirmed that the part was not yet available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available...updated 07/31/17

- Palmetto, FL, USA

problem #86

May 262017

Mustang 8-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. Updated 07/18/17

- Chillicothe, OH, USA

problem #85

Jul 112016

Mustang 8-cyl

  • miles
The contact owns a 2010 Ford Mustang. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue the contact had not experienced a failure. Parts distribution disconnect. Updated 06/28/17 the consumer stated the vehicle was repaired.

- Royal Palm Beach, FL, USA

problem #84

Jun 012016

Mustang

  • miles
Takata recall. The contact owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Locust Grove, GA, USA

problem #83

Oct 162016

Mustang

  • miles
I was given a notice that I had both the passenger and driver side air bag recalls that needed to be fixed. This was back in the fall of 2016 and they installed a temporary solution that doesn't bring any ease to me or my passengers. I am still waiting for notification that there has been a part created or any notification that my car will be fixed any time soon.

- Fresno, CA, USA

problem #82

Feb 062017

Mustang

  • miles
Takata recall... I took my car for a recall to autonation Ford brooksville they replace the part and now the car has a airbag light on and they don't want to replace the rcm module that apparently is bad now after they did the recall

- Spring Hill, FL, USA

problem #81

Jun 242016

Mustang

  • miles
Takata recall. The contact owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. VIN tool confirms parts not available.

- Clovis, CA, USA

problem #80

Jul 062015

Mustang

  • miles
Takata recall. The contact owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Lynchburg, VA, USA

problem #79

Dec 292016

Mustang

  • miles
I need to have the recalls completed. I have an inspection due and warning lights are on and I will be shipping my vehicle through the military and they will not ship with unresolved recall issues.

- Wahiawa, HI, USA

problem #78

Mar 012016

Mustang

  • miles
Takata recall. The contact owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign numbers: 15V319000 (air bags) and 16V384000 (air bags) however, the parts to do the repairs were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue. The contact had not experienced a failure. Part distribution disconnect.

- Rocky Face, GA, USA

problem #77

Jun 012016

Mustang

  • miles
The contact owns a 2010 Ford Mustang. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Boca Raton, FL, USA

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