10.0
really awful- Crashes / Fires:
- 6 / 1
- Injuries / Deaths:
- 7 / 2
- Average Mileage:
- 13,626 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall I have tried on multiple occasions to have my passenger air bag replaced starting in late 2016 and the most recent being a week ago at jim tidwell Ford as well as pugmire Ford of cartersville. On multiple occasions I have been told I would be notified when it was in stock or they are out of stock and couldn't replace it at this time. It should not be this difficult to ensure the safety of my family.
- White, GA, USA
Takata recall remedy is not available as per their website
- Sylmar, CA, USA
Passenger airbag has not been replaced since recall mcmahan Ford norwalk ct can't get the part from manufacturer company.
- Westport, CT, USA
Recall right air bag I have contacted the dealership (several times), in which, I purchased the vehicle due to the notification that takata has filed chapter 11. Dealership was extremely pleasant and read Ford's statement concerning the situation. Basically no one has an answer. I stated that there was law suits due to the seat belt incidents / ruptures that caused deaths and I am afraid of that situation myself. This has prevented me from driving this car I love and purchased. Please help.
- Lincoln, AL, USA
Takata recall my local Ford dealer (32404) tells me they do not have the corrective parts ever since this recall began - Jun 1, 2016
- Panama City, FL, USA
Takata recall. The contact owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Neither the dealer nor manufacturer were notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Bonaire, GA, USA
I have not received notice to have my passenger airbag replaced. Today I contacted Ford dealership and the replacement part is not available. The driver's airbag has been replaced by my Ford dealership on October 17, 2016.
- Duluth, GA, USA
Takata recall. The contact owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (larry H. miller super Ford salt lake city, 1340 S 500 w, salt lake city, ut 84115) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 800-392-3673 and was not able to confirm when the parts were to become available. Case number: Cas-13417629 was provided. The contact had not experienced a failure. VIN tool confirms parts not available.
- Coalville, UT, USA
When I enter the year, make, and model of my 2010 Ford Mustang to check on takata recalls, I receive the message that there is a recall on the drivers airbag. If I just enter the VIN for this vehicle, I receive the message that there is no recall on that vehicle. I received (in the mail) a few years ago that there was an airbag recall for my vehicle. The Ford dealer said that they did not have replacement airbags in stock. I have checked with them several times, and still have the defective airbag in my vehicle. How and why was my vehicle removed from the recall? I received information from tk holdings concerning takata airbags and wonder if I am now unable to file a claim should something happen in the future concerning the airbag in my vehicle.
- La Plata, MD, USA
Takata recall. I have had my driver side airbag replaced, but cannot get the passenger side airbag resplaced because the dealer informed me they are unable to get the part. This has been going on for over a year, and I am extremely concerned about transporting passengers in my car because of this.
- Spring Hill, FL, USA
Takata recall. The contact owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Autonation Ford Lincoln union city (4355 jonesboro rd, union city, ga 30291, tel: (770)674-6075) was contacted and confirmed that the parts were not yet available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
- Peachtree City, GA, USA
Takata recall for my 2010 Ford Mustang has a recall on the air bag and it have not been replace every since the first notice came. I feel my life and child life in danger because that's the only transportation we have and we drive the car everyday.
- White Plains, GA, USA
Air bag recall #16V384 was issued June 1, 2016. We finally sold this vehicle in June 2017. But we had to drive it for 12 months with the faulty air bag because there was no remedy. There still is no remedy.
- Plano, TX, USA
2010 Ford Mustang. Consumer writes in regards to passenger frontal airbag inflator safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. Updated 10/23/2017
- Okeechobee, FL, USA
Takata recall. The contact's husband owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called gus machado Ford of kendall (15551 S dixie hwy, miami, fl 33157 (800) 524-7363) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect. Updated 8/2/18
- Pinecrest, FL, USA
Takara inflator passenger seat no recall yet for this. Can't trade in the car anywhere still making payments for a car that is not safe to drive
- San Antonio, TX, USA
Received notification from Ford Motor Company July 2016 that the air bags installed in my vehicle pose a safety hazard. Despite numerous calls to the local Ford dealer known as the villages Ford in belleview, Florida, the airbag has not been replaced. Each call has resulted in, "I'm sorry, we don't have a replacement airbag yet". this is the only vehicle I currently own, and I cannot take it off the road pending replacement, even though it poses a possible deadly safety hazard.
- The Villages, FL, USA
Takata recall - received recall for passenger frontal airbag inflator recall in July 2016. (note: Driver side has been repaired). Have called Ford for repair and as of today they still cannot give a date when repairs can be completed. I have no other choice but to minimize any driving on this unsafe vehicle. Yesterday, I received a legal notice from tk holdings Inc. Concerning the airbag inflators informing me that takata corporation has filed for bankruptcy. It is obvious that takata has no plans to make repairs so I request that dot force automakers to standby their products and expedite the repairs or remunerate owners for the retail price of the vehicle..
- Highland Beach, FL, USA
Takata recall I have tried numerous times to get the air bag corrected I even received a letter stating there was a recall with the recall number and they keep telling me there is no remedy yet so in essence we are driving around with no protection so what do we do next. ?
- Supply, NC, USA
- Midland, TX, USA