10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 32,872 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2012 Ford Mustang. The contact stated while driving 40 MPH, the accelerator pedal was depressed however, the vehicle failed to exceed 50 MPH while the RPM decreased to 0. The check engine warning light and several other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic who diagnosed that either the input shaft speed sensor or the output shaft speed sensor needed to be replaced. The dealer was notified of the failure and advised the contact that his vehicle could not be repaired under NHTSA Campaign Number: 16V248000 (Power Train) because the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 153,000.
- Kissimmee, FL, USA
Granddaughter driving to work this morning when car lost throttle response.was on the highway in traffic, had to maneuver to the side of the road and turn car off, then wait awhile and restart.made it to work without any more occurrences yet.car not scanned for codes yet.yes the wrench came on but went off after restart.
- Eddy, TX, USA
I was driving to work one early morning when all of a sudden my steering wheel froze and couldn't steer my car and almost crashed on the freeway. My 2012 Mustang V6 has electric power steering. There is something wrong with the power steering and can kill someone.
- Houston, TX, USA
I was driving down the street and when I shifted from 1st to 2nd the gear shifter got hung up and would not shift causing the car to downshift throwing me foward and hitting my head on the steering wheel.
- Shreveport, LA, USA
Takata recall I was notified last year that my car was recalled. Ford still does not have parts to fix or a plan to fix. This car is just sitting because I will not allow my children do drive a car that has been recalled for airbags that could cause death. How long does Ford have to repair" I have to pay insurance, personal property tax on a car we won't use. People also do not want to purchase my car because it has been recalled and not fixed. I called Ford and they said this is not a Ford issue it is a takata issue and I will be notified when the parts are available. In the mean time my car is depreciating and not being used. What is my recourse"
- Nixa, MO, USA
Takata recall - in early November 2015 I was driving my 2012 Ford Mustang when I experienced a minor fender bender, less that 10 mph. Surprisingly, the airbags deployed causing my passenger, a young boy with a stomach bag and other illnesses to have to get checked in the hospital. Thank god he was not injured but he was very shaken up for many days because of his autism. The car was towed to bodyart collision center ((908-789-0330) to replace the airbags, which they have done. However, three months later my car is still sitting there because, although they were able to install the proper airbags, Ford has not yet been able to get approval for a newly designed replacement dashboard. Several mechanics have called to find after market dashboard but no one has them. Ford has also stopped manufacturing them, most likely because of the airbag recall. My mechanic, myself, my mother and anyone else I can find has called Ford customer service (heather 866-631-3788, ext. 7-7790, case no. Cas8338404) and their response is "we have no additional information to give you." Now they no longer return calls. We even sent an email to the CEO but have not even received an acknowledgement. In the meantime, I have no car, cannot afford to buy one, and am living with my mother so that I can use her car for errands, even though I now have to travel 40 minutes to get to work. I pay $1500+ monthly rent and I cant even live in my apartment. The frustration is overwhelming. I ask for any relief from Ford -- help with renting a car, a replacement car until they the government (I assume nhtca) approves the new dashboard, even a response that has a little more meat than the standard rhetoric from their customer service.
- Summit, NJ, USA
I was driving on the highway at 70 mph when the car just satlled out. I had to steer to the right land and coast to the shoulder. I then turned the car off....no warning lights came on. After a couple of minutes it restarted. I was told at the dealership it as a throttle body that needed to be replaced.
- Grosse Pointe Woods, MI, USA
Hood paint is bubbling and falling off due to corrosion.
- Gambrills, MD, USA
The clutch will not release at high rpms. The speedometer reads incorrectly. The drivers seat is loose.
- Washington, DC, USA
The problem with the vehicle started when I tried to start it. When I turned the key the vehicle took a few seconds longer than usual to start up. As I began driving down the highway my vehicle wouldn't shift gears out of 40mph and caused the engine to have high RPM. When I turned off the engine at a gas station and tried to start it back up. Vehicle would not start and I had to get it jumped. Vehicle still doesn't shift gears. This vehicle is only 1 year and 1 month old since I purchased it.
- Savannah, GA, USA
I have a 2012 Mustang V6 with the getrag MT82 6 speed transmission with the know issue of notchy shifting and sometimes not going into gear. I have been experiencing problems shifting from 1st to 2nd and from 2nd to 3rd gear. The problem is that it can be very difficult to actually shift gears. There can be a lot of resistance and are times when I have to force the car into gear or skip the gear completely. The transmission is grinding and resisting changing gears. Also, there is a vibration when I let off of the gas while the car is still in gear. And today I felt a grinding while I had the clutch completely depressed. This vibration can and does occur up to 25 times each day during my 40 mile commute. I have stopped by the dealership and inquired about any know issues and was told they are not aware of any. The car has exactly 5000 miles on it. I have owned many other cars with manual transmissions, such as two Honda Accord and 2 Toyota Celica's. these transmission issues are of great concern for my safety, the safety of my wife and the safety of our 4 year old daughter. Dealing with a screaming child is very unpleasant but every parent becomes accustom too (even thought we don, T like it). But having the issue of not being able to shift gears while driving through a busy intersection and dealing with a screaming child is terrifying. Please take a deep look into these concerns. There are plenty of actual videos available to confirm the complaints. Ford has done a terrific job. Just hold them accountable for this flawed transmission. I just want my new car to run safely. Thanks information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
- Bradenton , FL, USA
While trying to shift from 1st to 2nd it wont go into 2nd gear, it feels like something is blocking the gear and it also has done it going from 2nd to 1st. During one instance when I was turning and tried to shift into 2nd gear and couldn't I was almost hit by an oncoming car but they were able to go around me at the last second. I also have a vibration in the transmission at around 2500 RPM's.
- Moores Hill, IN, USA
- Arlington Heights, IL, USA