10.0
really awful- Crashes / Fires:
- 8 / 1
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 3,475 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
On February 24, 2013, I was involved in a "fender bender" in my brand new 2013 Ford Mustang where I was traveling approximately 15 mph. Although the collision was minor, and the damage to the front end was minimal, the airbags deployed. The driver's side front and side panel airbags both deployed. The front air bag severely burned me when it exploded out upon impact. I have photographs of the burns that I have suffered as the result of the air bag deployment, as well as the damage to the car. Based upon the severity of the burns that I have suffered it is apparent that the airbag is defective. After the collision, I was transported to the emergency room, and while being treated the doctor indicated that my burns were chemically induced, and were not abrasion type burns from contact with the airbag. I am very concerned that others may suffer the same type of injuries.
- Santa Clarita, CA, USA
The contact owned a 2013 Ford Mustang. The contact's vehicle was rear ended by another vehicle while idling at a stop sign. The driver side air bag deployed, but the passenger side air bag did not deploy. Both the driver and the passenger suffered injuries and were transported to the hospital for medical attention. The driver sustained an injured knee and the passenger sustained a lacerated hip and a fractured lumber vertebrae. A police report was filed. The vehicle was destroyed. The manufacturer was notified. The failure mileage was 28,484. Updated 10/09/14 updated 11/26/2014 the consumer stated both seat belts snapped on impact leaving the occupants unrestrained during impact. The vehicle was totaled. Updated 05/18/2015
- Pinbrook Pines , FL, USA
- Evanston, IL, USA