7.5

pretty bad
Typical Repair Cost:
No data
Average Mileage:
26,700 miles
Total Complaints:
4 complaints

Most common solutions:

  1. not sure (3 reports)
  2. replace A/C compressor and evaporator (1 reports)
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This problem may be covered under warranty. Ask your Ford dealer.

problem #4

Jan 242019

Mustang GT Premium 5.0L V8

  • Manual transmission
  • 31,200 miles

Brought my 2105 GT Premium 5.0 V8 Performance Pack last year at 22k miles. Now just hit 31k miles and an awfully loud whining noise started coming from the transmission area of the car.

Took it to Ford for them to immediately tell me that the AC Compressor as well as the Evaporator has gone, and is going to cost over $3,000 dollars to repair. That's over 1/10 of the cost of the vehicle for a problem that should only start to occur around the 60-70k Mileage mark. Ford will not cover this under their warranty and requires pulling the whole dashboard and steering wheel out of the car to repair.

On top of this I also had to get my Electric windows looked at as they kept opening and closing randomly without warning and also including when the car was turned off and locked!

Thousands of people have reported this problem and it is a know issue with these cars that Ford is aware off.

They have even re-designed the part and given it a new serial number however still charging people an arm and a leg for the repair of something that shouldn't have ever broken on such a low mileage car.

After doing research I found that the average mileage of a Mustang that has it replaced is 28k miles. Some people get it repaired under warranty free of charge but for some people such as myself when the warranty has only just expired they want over $3,000 dollars.

Please does anyone have any advise on how to get ford to own up to their failures and help assist with replacing my AC free of charge? i'm done with their bull crap and literally will never buy a Ford again

- taylorlm, Jacksonville, US

problem #3

Apr 282016

Mustang V6 3.7L

  • Automatic transmission
  • 16,777 miles

AC stop working early in the summer. I contacted the dealer and found a pressure loss of the coolant. The loss came from the joints of the air conditioning system. It was replaced and now the problem is solved.

- Alexis R., Québec, QC, Canada

problem #2

Jul 172017

Mustang Ecoboost 2.3L I4

  • Automatic transmission
  • 18,800 miles

18,800 Miles on my 2015 Ecoboost Mustang and the A/C went out! Living in SC and it just so happened to go out during one of the hottest months! Sweating all the way home on the way from work in the evening. I have never had this issue with any other car. Spoke to my friend from Texas who has a 2016 GT and the same thing happened to him. This is a known issue with these cars luckily it will be covered under warranty. However, with this being my only car how am I supposed to get to work when I have to leave my car for who knows how long at the stealership. Totally annoying and unacceptable. Whatever happened to quality control?

- mvp6905, Big Lake, TX, US

problem #1

Jul 112017

Mustang ECoboost 2.3L

  • Manual transmission
  • 40,000 miles

I live in California and drive 132 miles round trip to work 5 days a week. My miles add up quickly but my engine is never under stop and go traffic because of the times of day I drive. I would of expected a 2015 car to not have an ac go out on it so quick. I read another reviewer who said a technician explained it's a problem in all 2015 mustangs. Not sure why this is not a recall.

- Daniel K., Palmdale, US