3.2
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 42,125 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Back in 2019 I took my car to Legacy Ford in McDonough Georgia to get the recall issue for my door fixed. Someone told my husband that it was fixed. I'm riding in my jobs parking lot and the door fly's open. The door will not close. When I called Legacy the guy was not concerned and told me that the recall issue was not fixed. He told me that I could bring my car in on Monday. I have to work and need the issue resolved. I will be contacting an attorney on this.
- Hampton, GA, USA
Driving in town when the front passenger window began to continually drop about half inch and close again. When I got onto the highway the front passenger door unlatched and the 'door open' alert displayed. This happened several times during one driving trip. I stop and reclose the door and take off again. This has happened several times during different driving trips. In the meantime the window continues to go up and down. That tells me that the door in not latching properly. My VIN number does not appear to be included in the 20V331000 2015 ford mustang recall dated 2020-06-07 as I have not received a recall letter from ford.
- Highland Springs, VA, USA
The contact owns a 2015 Ford Mustang. The contact stated while driving at various speeds, the passenger-??s side door opened inadvertently. The dealer was not contacted or informed of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The approximate failure mileage was 130,000.
- Laurinburg, NC, USA
The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The vehicle was taken to a dealer and the contact was informed that the door latches functioned as needed and did not need to be replaced. The recall designation was then removed from the vehicle and the vehicle was returned to the contact. A few months later, the contact stated that the passenger-??s door started to rattle and independently opened while driving without warning. The vehicle was taken to the dealer and the contact was informed that the vehicle was no longer under recall. The manufacturer was made aware of the recall and the contact was referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 40,000.
- Kansas City, KS, USA
This car was in for the door opening unexpectedly recall and still flies open often while in motion!!
- Brooksville, FL, USA
I purchased my vehicle used in Oct 2018 and was informed it had an open recall item for 16S30-door latch. Allegedly the recall item was closed for my vehicle in March 2018, however Ford's system did not register the recall closure until Jan 2019. In Oct 2019 my passenger door began becoming unlatched while vehicle was in motion. The door became unlatched on 5 separate occasions in the time frame between 14 Oct 2019 to 25 Nov 2019. The first four instances I was traveling approximately 15 mph on a highway, and the last instance I was traveling about 40 mph on a county road. In all instances I could hear the door become unlatched, my dash indicator informed me the door was ajar, my dome light came on and my window would go up and down. In all instances I was able to pull over and essentially re-latch the door. I had the latch replaced on 25 Nov 2019, which I had to pay for due to the recall replacement latch being out of warranty.
- North Manchester, IN, USA
The contact owns a 2015 Ford Mustang. While driving at an unknown speed, the front driver and passenger doors opened independently without warning. The failure recurred numerous times. The vehicle was taken to lamarque Ford (located at 3101 williams blvd, kenner, la 70065, (800) 639-3673) to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA campaign number: 16V643000 (latches/locks/linkages). The contact was referred to NHTSA. The approximate failure mileage was 10,000.
- River Ridge, LA, USA
- Northville, MI, USA