10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 17,223 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2015 Ford Mustang. The contact stated that while driving at an undisclosed speed and attempting to accelerate, upon the transmission shifting into 4th gear, the tachometer rose 3,000 RPM, after which the vehicle lost motive power and the transmission was unable to shift above 4th gear. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 10,000.
- Jeannette, PA, USA
After 5 visits to a Ford dealer, rough idling issue finally discovered and fixed on 5/4/2023. All 4 VCT solenoids were found to have malfunctioned. Issue began 06/2020 and involved car rough idling at stops or stop and go traffic. No codes were shown on dash. During episodes, car might shut off. It would turn on if car restarted again. Vehicle first seen at Ford dealer on 7/3/2020. No issue found. Follow-on visits on 3/11/2021, 10/25/2022, and 3/22/2023 brought no answers to issue. Car left at dealers for 2-5 days at a time.
- Glenview, IL, USA
2015 mustang ecoboost premium with performance package. Coolant leaked into the engine oil, causing damage to the engine. Now the engine may have to be rebuilt or replaced.
- Abilene, TX, USA
The contact owns a 2015 Ford Mustang. The contact stated while driving 50 MPH, the vehicle began to vibrate violently. The contact stated that the failure was intermittent at first but had since occurred while driving 50 MPH or faster. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the center support bearing and drive shaft assembly. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 17V408000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 99,000.
- Riverdale, GA, USA
The welds on the top of the clutch pedal at the pivot point were insufficient from the factory and failed. I was having issues operating the clutch and after doing some research found that this is a common issue and was never covered under any factory warranty. I did not have this inspected at a dealer because I knew it would not be covered. I was able to remove the pedal assembly and repair it and added additional welds myself. I think this is a huge safety concern due to the possibility of the clutch pedal cracking completely and coming loose, which could cause the vehicle to unexpectedly engage the clutch and run someone over or cause a collision. I have photos of the damaged components. It took me a total of 8 hours to complete the repairs. I am also concerned about the quality of the steel used to construct the pedal as it may be too brittle. The OEM should re-design this part and update their manufacturing & welding proceedures.
- Battle Ground, WA, USA
The ac on my mustang has gone out 3 times causing my windshield to fog up and making it very hard to see through. From my understanding Ford already knows about this problem and the defective ac compressor and evap. I have been having problems with the ac since 20 thousand miles. I also have oil leaking onto my driver side floorboard from a bad master slave cylinder. This also started around 20 thousand miles and Ford did not want to warranty it even though the car was still under manufacture warranty. They said that it doesn-??t fall under power tran warranty which does not make sense. This makes it unsafe to drive when your foot becomes slippery from oil. I also have rust all over my hood that Ford did not want to cover under their 5 year paint warranty. Very disappointed by Ford and the low quality product they knowingly put out.
- Lake St. Louis , MO, USA
The Aluminum cast Crossmember that supports the transmission is cracked and split in several places.Shifting and or jumping in or out of gear.The dealer wanted $800 dollars to replace a $132. part That is hard to find in the marketplace, because of others buying these faulty parts up ! No warning signs except hard to shift, cracked part was found by Benson ford in Easley S.C. The car has less than 70,000 miles on it. No warnings whatsoever !
- Pickens, SC, USA
The clutch pedal of my Mustang failed at just over 90,000 miles. I was driving in my neighborhood when the pedal was no longer able to be operated safely and required twisting my leg in order to push the pedal down. After limping the vehicle home, I inspected the pedal and found that weld that joined one side of the pedal arm to the pivot bar had broken off completely, and the other side had cracked. This allowed significant lateral movement of the pedal, which caused it to hang up in the assembly when pushing it in. There was no abuse loading of the pedal through the life of the car. As a mechanical engineer, I can say with confidence that the weld that broke off was bad/cold, and that once it broke, shifted all the pedal loads to the other side, resulting in its failure. This design is not robust to typical manufacturing quality variations due to the welds being only 90 deg around the circumference. My failure is only one of dozens that have been reported in model specific forums and on social media. I have encouraged others with this issue to report theirs.
- Naperville, IL, USA
The manual transmission is faulty, got it replaced under warranty and now again went bad but no more warranty. The ac compressor went out and evaporator core is bad(very common problem with 15-17 models), it causes windshield to fog up bad and can barely see at times when driving, very expensive to fix too.
- Atlanta, GA, USA
The getrag mt-82 transmission locks me out of 2nd gear when im accelerating hardly for ex. Merging on the highway. Also my Mustang is plagued with electrical issues ranging from connecting with bluetooth, inoperable backup camera, tag light wire stripped. Sometimes when I start my vehicle, bluetooth will not connect to my phone for reasons I dont know. Also the backup camera works 10% of the time. Ive read that Ford wiring is being crimped in between the trunk lid. Lastly the rear tag light wires have been stripped/corroded due to poor weather protection.
- Sharpsburg, GA, USA
Automatic transmission with V-6 engine. Transmission flex plate and torque converter was finally replaced by coast mesa Ford dealer after three years of complaining to H.B. Ford dealer. H.B. Ford also has over serviced the engine oil several times when complaining about the noise. No root cause was given for the replacement of flex plate and torque converter replacement. Is there a Ford recall to grease tip of hub of the torque converter? end.
- Huntington Beach, CA, USA
Huntington beach Ford service department, advisor stated he knew what the noise problem was with my 2015 Mustang V-6, 3.7, engine. I was provide a technical service bulletin, ssm47787, tick tap and or typewriter noise at idle. After an oil change. This ssm doesn't address the 2015 Mustang V-6. and the knocking is all the time when the engine is at operating temp. This my third trip to the dealer. Mileage over 28,000. The ssm doesn't address the root cause. Engine at idle to 1700 RPM in park / drive. This last time the oil was change and the time before it. It was over fulled with oil by at lease a 1/2 quart.
- Huntington Beach, CA, USA
The contact owns a 2015 Ford Mustang. While driving 45 mph, unknown warning indicators flashed and the engine failed. The contact towed the vehicle to an independent mechanic and attempted to diagnose the vehicle, but no failure could be found. The vehicle was not repaired. The dealer and manufacturer were not notified of the failure. The failure mileage was 72,000.
- Clovis, NM, USA
Premature intermediate shaft failure. Resulted in transmission failure. Vehicle only operates in 1, 2, 3 and reverse. Vehicle in motion.
- Manor, TX, USA
Coolant leak
- Olathe, KS, USA
Continuous excessive road noise throughout cabin starting at ~10 mph until ~20 mph. Low frequency "woo woo" sound. Much more pronounced after driving a few miles. Not located to any wheel, brake system, axle, or differential. Very loud and annoying especially in slow traffic. Safety issue" also excessive road noise starting at ~60 mph. Higher frequency resonant humming sound. Oem 19" pirelli tires on 19" GT premium rims. No cupping or excessive tire wear. Only ~24000 miles. Getting worse as time goes on. Happens with & without traction control. 5.0L V8. 6 spd manual. Noisy with & without clutch depressed. Safety issue? wheel bearings? axle bearings? differential defect"
- Ashburn, VA, USA
I have a 2015 Mustang GT premium with a standard transmission and when ever I'm at a stop and press on clutch to put into 1st. Gear there is a thud sound like the clutch isn't holding. And going into 2nd. Gear there's a grinding feeling like synchros are broken.
- Fair Lawn, NJ, USA
2015 Mustang V-6, 6-speed select auto, will not shift out of first gear when gas pedal is down to floor on the freeway and engine will shuts off.
- Huntington Beach, CA, USA
Car would idle then cut off during stationary, engine would cut off while in motion on highway or city street turning and not turning. Car would not accelerate or move when pressing gas. Heated seat caught on fire. Steering wheel controls stopped working. New battery would die then be fine, car have problems after filling with gas would not start, black and white smoke came out of the exaust and displayed low fuel when it had a full tank. Car restricted me from driving past 80. Power train issues, auxiliary emission control failed, computer output circuit failed.
- Raleigh, NC, USA
- Crestwood, KY, USA