6.4

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
11,143 miles

About These NHTSA Complaints:

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problem #7

Jul 022024

Mustang

  • miles
Windows started fogging up when driving. Turned on ac to resolve and no cold air came out resulting a dangerous driving condition trying to see through condensation. Took vehicle to the dealer and found the cause was yet another leaking ac evaporator coil as several others have reported. Concerning to know there were toxic chemicals leaking in the vehicle. Dealer quoted at $3,000 to replace. Ford has changed manufacturers of this part due to widespread failure of the original equipment. Why is it on the vehicle owners to pay and replace this known faulty part which causes a safety issue?

- Plymouth, MN, USA

problem #6

Mar 032024

Mustang

  • miles
Back up camera recall was unresolved by previous owner. I-??ve tried fixing the issue myself but cannot find it. The camera displays blue and black screens while in reverse.

- Macon, GA, USA

problem #5

Jun 012022

Mustang

  • miles
Evaporator Kit has gone out, which causes the inability to defog the windows. During this last summer (2022), I regularly had to deal with 100+ degree weather, and during heavy rainstorms, just had to pull off the road and manually wipe down the window, which only increased visibility by about 50%.

- Albuquerque, NM, USA

problem #4

Oct 132020

Mustang

  • 31,000 miles
While I was driving I had my defroster on, and I noticed the passenger side started to fog up, but not the driver side. When I got to a red light, I felt the passenger side blowing cold air instead of hot air which caused me not to see well due to half the windshield being fogged up. After doing research, I found out that a lot of owners with 15-17 Mustangs have this issue and it has to do with the blend door actuator. I replaced that part and installed it and it worked for 2 days and went out again. As it gets colder I fear this is going to create more of a safety hazard. I truly feel that this should be a recall by Ford considering this is a safety function.

- Sevierville, TN, USA

problem #3

Aug 202018

Mustang

  • 30,000 miles
Rear view camera failure, when attempting to reverse the rear view camera will go blank, or get distorted. Because of this it severely diminishes rear visibility.

- Stockton, CA, USA

problem #2

Dec 302018

Mustang 4-cyl

  • miles
This model has known issues with the A/C system. A defect in the evaporator core causes poor A/C performance, for which there is a posted tsb. I believe there is potentially a safety issue here which would warrant a recall. Since the refrigerant leaks into the cabin from the evaporator core, the windscreen forms a residue which obstructs driver visibility, especially when there is glare from the sun. Driver visibility is a factor in the probability of automotive accidents, therefore the commonly defective A/C system directly impacts the safety of this model. To maintain performance of the A/C system, it must be topped off. But visibility suffers and the windscreen must constantly be cleaned. Another safety issue is that refrigerant that is leaked is chronically inhaled by occupants of the vehicle. I'm not sure about the toxicity of R134A, but I can't imagine that it belongs in peoples lungs. If is it dangerous to do so, then I must reiterate, the commonly defective A/C system directly impacts the safety of this model. I sincerely hope that this issue gets more attention and a solution is proposed. Thank you and best regards.

- Dallas, TX, USA

problem #1

Sep 032018

Mustang

  • 17,000 miles
2016 Ford Mustang GT. Evaporator has failed twice (1st time @ 7K miles, 2nd time @16K miles). Each failure caused loss of ac, and resulted in a film building up on all interior window surfaces. Visibility was obscured when driving into the dealership to have serviced during second failure, most likely due to R-134A refrigerant leaking into passenger compartment"!"

- Cary, NC, USA