10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 13,322 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was driving my 2016 Mustang GT base model down a straight road with the traction control "on" and the car randomly locked all of the wheels and turned sideways into oncoming traffic and only stopping when I hit a curb. While sliding there was no throttle or brake control because the traction system locked all four wheels. I went to the Ford dealer previous to this instance to complain that the front suspension was noisy and the vehicle was hard to control on certain road surfaces and it felt very unsafe. After giving them this information they scheduled me for an appointment a week later and let me drive off. Subsequent to say, the vehicle totally lost control 3 days before the appointment. Road surface was dry, it was sunny 94 degrees and I was traveling at 40mph on a straight road and my vehicle has 26K miles. The noise and control issue was miniscule but existent on the vehicle at 14K miles and only kept getting worse. I notified the dealer of the possibility of a safety issue because of the circumstances and they were very defensive and more concerned about charging me for the damages that resulted from the vehicle malfunction. I requested that the computer logs be preserved and sent to Ford as it may be a safety issue and I was told that they would charge me extra for that and that it would be quite expensive as to discourage me from reporting it. I retained a printout of my initial complaint that was documented at the dealer upon my initial visit. Vehicle is currently under factory warranty and is being diagnosed for the front suspension noise issue.
- San Antonio, TX, USA
While driving in forward and backing up vehicle complete loss of electric power steering. Including warning cel for service advanctrac, hill assist N/a and traction control. This has occurred on multiple occasions and has been take to dealership multiple times. The loss of power steering is extremely dangerous and almost impossible to control vehicle. 3 times on city streets while turning and 4 times on driveway.
- Diamond Bar, CA, USA
Takata recall I been dealing with a electrical problem with my car and its brand new. Every time I get in the car and turn it on and drive for about 5 minutes my music turns off and shows the horse symbol displayed on the screen and it comes back on 10 minutes later. But then sometimes it does that and then the display screen turns black and I can't turn on the radio or anything. And that last for a few hours or so.. it's really getting annoying and something needs to be done.
- Cache, OK, USA
Sitting at a stop light, computer system inside car shuts off but car is still running. Could not turn car off or open the doors. After hitting the unlock button several times I realized I was locked in the car. After about 10 seconds, the system rebooted itself and starting blinking error codes. 37 codes to be exact. This is a safety issue, if there would have been an accident the person inside the car could not get out.
- Aylett, VA, USA
- Rosemead, CA, USA