10.0

really awful
Crashes / Fires:
1 / 3
Injuries / Deaths:
3 / 2
Average Mileage:
22,590 miles

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« Read the previous 20 complaints

problem #35

Oct 042021

Mustang

  • miles
Engine threw a rod and damaged several pistons. Car has only 86,000 miles on it. Routine maintenance was done on schedule. No warning lights or symptoms were present before the incident. This will now require a full engine replacement. The incident happened while driving causing a major loss of power and eventually the inability to safely get my vehicle out of traffic. My car is still sitting at my mechanic and is available for inspection. It was only diagnosed and no repairs have been performed. The current COVID situation has made it impossible to even secure a replacement engine. Ford should be held accountable based on the number of related issues reported. I-??m now paying on a car I can-??t drive or repair l.

- Clarksville , TN, USA

problem #34

Dec 082020

Mustang

  • 26,600 miles
While coming to a stop with the clutch pressed in the car will randomly turn off intermittently. This has now just began happening, although it has now happened to me twice in 1 months time. I have also been reading on S550 Mustang forums (years 2015 - present) that I am not the only one experiencing this. It seems like an electrical issue or something as there are people with completely stock cars that are affected by this, and also people with 2018+ newer Mustangs as well.

- Phoenix, AZ, USA

problem #33

Dec 052020

Mustang

  • 59,000 miles
After having the car for 5 months (59,000 mi) the engine blew up while driving 60mph on a state highway and dropped all of its oil. The ecoboost Mustangs are incredibly prone to this issue and Ford is just sweeping them under the rug. Ford had my car for 4 months when it was misfiring (which is how "ecoboom" begins) and replaced almost everything under the powertrain warranty minus the engine, transmission and turbocharger. When I got the car back it started to jump timing then misfire then all of a sudden it stopped. Then the engine blew up.

- Hephzibah, GA, USA

problem #32

Aug 242020

Mustang

  • 41,000 miles
Water pump leaked coolant requiring replacement.

- Albuquerque, NM, USA

problem #31

Aug 132020

Mustang

  • 35,000 miles
At approximately 61,000 miles, the original engine stopped working. Cylinder #3 gave out. Possibly a lspi condition. The engine was replaced under cpo warranty. My new engine has now given out at 36,000 miles. On the 1st engine, I came from Ford dealer after complaining of check engine lights coming on. Oil was changed, codes cleared. I drove approximately 4 city blocks, accelerated from a stop light, and the engine started blowing white smoke and I pulled it off the road. The engine was determined to have to be fully replaced, at 61,000 miles, a long block, not a short block. On my second engine, which has approximately 35,000 miles on it, I was driving the car and an engine light came on. The car was drivable. After parking it, the next time I started it up it was blowing white smoke again. I diagnoses at the dealer is underway.

- Cathedral City, CA, USA

problem #30

Jun 122020

Mustang 4-cyl

  • 64,758 miles
Transmission issues, evap sensor, low fuel pressure sensor.

- Homestead, FL, USA

problem #29

Nov 012019

Mustang

  • 78,971 miles
The contact owns a 2015 Ford Mustang. The contact stated driving at 30 mph, several warning lights illuminated. The contact veered to the shoulder of the road as the vehicle stalled. There was an abnormal odor coming from the engine. The contact unaware if there was any leaks. The contact turn the vehicle off and back on which resumed normal vehicle operation. The vehicle was taken to monro auto service and tire center 1769 kuser rd, hamilton township, NJ 08690, (609) 308-3139 where it was diagnosed that the water pump, drive belt failed and needed to be replaced. The vehicle was repaired. The contact referenced NHTSA campaign number: 16V779000 (engine and engine cooling) as a possible solution to the failure. The manufacturer was made aware of the failure. The contact was referred to the NHTSA hotline to file a complaint. The failure mileage was approximately 78,971.

- Medford, NJ, USA

problem #28

Sep 052019

Mustang

  • 36,300 miles
2016 Ford Mustang with 2.3L engine with automatic transmission. Engine stalls while coming to a stop at a stoplight and does not restart making the vehicle inoperable in the middle of the road.

- Novi, MI, USA

problem #27

Dec 122018

Mustang 4-cyl

  • Automatic transmission
  • 20,000 miles
The contact owns a 2016 Ford Mustang. While driving, the vehicle lost electrical power and the engine stalled. On another occasion, the contact could not open the door to exit the vehicle. When the vehicle was started, the contact was able to open the door and exit the vehicle. The vehicle was towed to carmody Ford (1111 NY-29, greenwich, NY 12834, (518) 692-2246), but the failures could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failures. The failure mileage was 20,000. The VIN was unknown.

- Granville, NY, USA

problem #26

Mar 012019

Mustang

  • 30,000 miles
The contact owns a 2016 Ford Mustang. The contact stated that when she turned the steering wheel, the vehicle made a loud, cracking sound. The contact took the vehicle to an independent mechanic who informed her that the evaporator cord was leaking and that the air compressor needed replacing. The mechanic also informed the contact that the faulty compressor was related to the noises she heard. The contact spoke with nalley Ford sandy springs (7555 roswell rd, atlanta, ga 30350 (678) 809-5711) and was referred to NHTSA to file a safety complaint. The manufacturer was not notified. The vehicle was not repaired. The failure mileage was 30,000.

- Lawrenceville, GA, USA

problem #25

Feb 062019

Mustang

  • miles
There is a knocking coming from the passenger side engine cylinder head right after an oil change and now at the second oil change it is still there.

- Ellenwood, GA, USA

problem #24

Mar 272019

Mustang

  • miles
Shelby GT350 5.2L V8: Engine burns copious volumes of engine oil. Potential for owner to let engine run dry and seize during normal oil change interval. Engine has burned greater than 1 qt oil per 1000 mi over 47000+ mi, and most recently burned 8 qt over less than 4000 mi.

- Boca Raton, FL, USA

problem #23

Mar 272019

Mustang

  • miles
Shelby GT350 5.2L V8: Exhaust infiltration into passenger compartment. Moderate to high RPM operation causes exhaust smell to enter into passenger area. Worse with air conditioner off than on.

- Boca Raton, FL, USA

problem #22

Dec 062018

Mustang

  • 43,762 miles
Shelby GT350 5.2L V8: Engine valve cover gasket failure caused oil loss and fire in engine bay--oil burning on exhaust manifold. Smoke under hood and into passenger compartment. Car towed to dealership with manufacturer's roadside assistance. Oil spray from valve cover gasket onto exhaust manifold with medium RPM (~3000 RPM) and higher.

- Boca Raton, FL, USA

problem #21

Dec 242018

Mustang

  • 44,170 miles
Shelby GT350 5.2L V8: Engine oil filter spins loose, causing catastrophic loss of oil. Street use only, no track days. Car dealer serviced only. Dealer denied fault, said oil filter coming loose was "normal" for this model.

- Boca Raton, FL, USA

problem #20

Apr 052018

Mustang

  • 1,500 miles
Vehicle shut down 2 times, once in traffic, did restart, seemingly because of low system voltage caused by a parasitic draw on the battery which has been present since new. Multiple dtc's in history which I can supply, Ford of course knows nothing, but I have seen many complaints on web pages about S550 battery draw.

- Novi, MI, USA

problem #19

Mar 082019

Mustang

  • 29,000 miles
Started my car this morning and as I was backing out, I noticed it was idling roughly, causing the car to shake. When stopped, the car felt like it might die and the RPM was inconsistent while accelerating and the car was moving. Very rough riding. Also, engine light came on and begin blinking.

- Prairieville, LA, USA

problem #18

Aug 282018

Mustang

  • 70 miles
Driving on the dallas, tx highway 35- rlthornton headed sound in the peak of traffic in the fast lane (far left hand lane) going about 35miles and car stops. My feet was pressed on the acceleration but the car would not move. No engine warming or lights came on. The cars behind be began to swerve and brake to keep from hitting me. The abrupt engine shut off could have caused accidents or even worse fatalities. (my life) because the car was unmovable and failed to start, 911 had to be called for assistance with getting me out of arms way of other drivers and on the right side of the highway. I called the dealership, to inform them of the matter. Had the car towed at the expense of $120 dollars. 2 days have passed and my car hasn't been looked it. I was told that they might get to my car by Friday, 8/31 and that no rentals were available. My biggest concerned is the safety of my life and others. After researching around it appears that others have also experienced this problem. The Mustang is Ford biggest seller but consumers have the right to know of any issues such as this being reported. Why, because lives matter.

- Red Oak, TX, USA

problem #17

Jan 012017

Mustang

  • 5,000 miles
The power went out while the engine was running, while moving steering wheel froze, ,took to have fixed and power train was damaged from repairs but told it was fixed, but the dash screen keeps going out. Now 3 recalls 2 for seatbelts, front and back, and the cooling system is being recalled for a hose or system malfunction that could cause a fire. Already had the air assembly fixed, now this latest recall. All around this is an unsafe car to drive, it only has 11,000 miles on it and it has had major defects and sever things go wrong. It's a lemon

- Caldwell, ID, USA

problem #16

Apr 282018

Mustang

  • 2,500 miles
On 4/28, 2018 while driving on Florida's turnpike at 65 mph without warning the car decelerated and lost power, going into limp mode. Luckily no accident happened, but clearly a serious safety issue.

- Miami, FL, USA

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