10.0

really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
4 / 2
Average Mileage:
27,599 miles

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problem #62

Nov 292024

Mustang

  • 139,766 miles
The contact owns a 2016 Ford Mustang. The contact stated that while attempting to start the vehicle, the vehicle failed start. No warning lights were illuminated. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the valve had fallen into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 139,766.

- Eaton, CO, USA

problem #61

Nov 202024

Mustang

  • 79,575 miles
The contact owns a 2016 Ford Mustang. The contact stated that while driving at approximately 45 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed with a cylinder #3 misfire, and that the spark plugs, coil pack, vacuum sensor, and engine needed to be replaced. The vehicle was repaired, but the failure reoccurred two days later. The vehicle was taken back to the same dealer where it was diagnosed that the coolant level was low and there was coolant leaking into cylinder #3, and the engine needed to be replaced again. The manufacturer was notified of the failure. The failure mileage was 79,575.

- Mount Holly, NC, USA

problem #60

Oct 312024

Mustang

  • 70,000 miles
The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was unable to pull to the shoulder of the roadway and the vehicle failed to restart. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine block failure. The vehicle was not repaired. The contact stated that the failure had occurred four times. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 70,000.

- Pensacola, FL, USA

problem #59

Oct 012024

Mustang

  • 127,249 miles
Engine Failure. In the right situation, complete loss of power of vehicle could cause several safety problems including Injury and/or Death. The problem was determined by the dealer and Extended Warranty Inspector. There were no warning lamps or any other indications of a complete engine failure. No smoke exiting the exhaust, no contaminated oil, plenty of coolant in radiator, and was not making any noise. Reason for taking the car in for service was, on Oct 1, 2024 the gauge was acting erratic. The car never ran hot. The car was taken to the dealership on Oct 2, 2024. 2 days after, received a call with results stating that I need a complete engine replacement due to overheating and coolant found in cylinder #3.

- Wilmer, AL, USA

problem #58

Mar 302024

Mustang

  • miles
Ford currently has a TSB (15-0192 idle smoking) out on the Ford Mustang, specifically my car. They know it is an issue, and that several people are having problems with it. But they are not considering it a recall. These cars are having heavy amounts of smoke residuals, which is both damaging to the environment, and to people-??s respiratory care as it is blowing major amounts of smoke in the air, and therefore cannot pass an emissions test in my state of Virginia specifically. I believe that Ford knows this is an issue and it should be considered a recall based on current Efficiency and energy standards for vehicles.

- Alexandria, VA, USA

problem #57

Aug 082024

Mustang

  • miles
The 2016 used car that I bought in 2017 with 20,711 miles has a defective ecoboost engine that leaks coolant on to the cylinder heads & causes engine failure. The vehicle has less than 100,000 miles & is currently in engine failure. Ford knew about this defective engine & never sent me a recall. There are class action lawsuits in CA & DE against FORD for the same ECOBOOST engine in my car. They want to charge me $12,000 for a new engine. I had a 5 year 100,000 mile warranty expire due to 5 yrs expiration & not the mileage, during covid while the car sat in front of the house & was barely driven. Once covid lifted restrictions I drove to Florida & put some miles on it locally & the engine is failing. This is absolutely absurd & Ford should be held accountable & be investigated in the state of MD for consumer fraud. This defective ecoboost engine dates back to 2012. They never should have sold me a car with a defective engine

- Gaithersburg , MD, USA

problem #56

Sep 112024

Mustang

  • 52,109 miles
The contact owns a 2016 Ford Mustang. The contact stated that when purchasing the vehicle they noticed the instrument panel had failed to illuminate. Then while driving at approximately 20 MPH the red wrench displayed on the instrument panel and there was a loud noise coming from the vehicle, and the vehicle began shaking and emitting a burning oil odor. The contact lost control of the vehicle before it stalled and a spark of fire came from underneath the hood of the vehicle. The contact was able to get out of the vehicle where they watched black smoke come from underneath the hood of the vehicle. The contact noticed that there was oil all over the road. The fire department was not called. A police report was not made. The contact had received a concussion from hitting their head on the steering wheel when losing control of the vehicle. Medical attention was needed. The vehicle was towed to the dealer where they diagnosed that the piston dropped through the turbo causing a hole in the engine. The engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and it was confirmed the VIN was not covered under a recall or warranty. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 52,109.

- Fairchild Afb, WA, USA

problem #55

Feb 232023

Mustang

  • miles
Intake manifold assembly is nationally back ordered. And it seems to be a problem with many mustangs. This is preventing me from getting my smog.

- Bakersfield, CA, USA

problem #54

May 302024

Mustang

  • 110,000 miles
The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the engine seized. The contact stated that while attempting to restart the vehicle, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that chunks of the head gasket were found inside the engine. In addition, coolant and metal shavings were found in the oil pan. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 110,000.

- Montgomery, NY, USA

problem #53

May 312024

Mustang

  • 114,000 miles
The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 114,000. The VIN was not available.

- Saint Louis, MO, USA

problem #52

Apr 192024

Mustang

  • miles
A warning light appeared warning that the engine was overheating. However the temperature hand never indicated this. I pulled over immediately and turned the car off. I had it towed to a dealership that would accept my extended warranty. They discovered that the engine block was cracked and that the vehicle will need the engine replaced. My warranty company will not cover it because they said it is a known defect from ford. I know that ford had this same issue on other ecoboost engines but mine is a 2.3l and they have not included that one in the recall.

- Lamar, SC, USA

problem #51

Apr 112024

Mustang

  • 73,000 miles
The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer to be diagnosed and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 73,000.

- Tucson, AZ, USA

problem #50

Feb 152024

Mustang

  • miles
The bolts holding on the valve covers were not torqued correctly and were finger loose when I found them. I was lead to this discovery because there was a constant burning smell which turned out to be oil leaking out and falling on the exhaust. I found out on a forum that this seems to be a very common problem with 15-17 Mustangs. Additionally, there is a Technical Service Bulletin out explaining to mechanics that Ford did not add enough bolts to hold the valve covers on, leaving 4 or 5 blanks on both sides. Also, the newer 5.0 engines have all the necessary bolts, so basically, Ford thought they could save money by skipping 8-10 bolts on each car. I've already spoken to a Ford dealership and they said they'll have to charge me (unsure of how much yet) to repair a car they didn't build right in the first place! Please look into this.

- Fairdale, KY, USA

problem #49

Jan 112024

Mustang

  • miles
I purchased the vehicle new and have driven it 21085 miles. Since I've owned it, I have had to add 23 quarts of additional oil to keep it full (1qt. every 500-1000 miles). After a couple complaints to Ford, they have advised me that this amount of oil consumption in this vehicle is normal. My warranty expires in March and I'm concerned about the cost of repair after the warranty is up. From a safety standpoint, I'm concerned if the engine were to run out of oil in a traffic situation. I am 74 years old and use the car for weekend, summer pleasure. I don't race it and don't allow others to drive it. Please let me know if other similar vehicles have this issue and if anything can be done. Thank you.

- Grand Junction, CO, USA

problem #48

Jan 092024

Mustang

  • miles
Defective Head Gasket. Causing lack of power while on freeway. Car slowed in speed greatly. Independent service has confirmed water in cylinder #1. CEL did come on.

- San Francisco, CA, USA

problem #47

Apr 042023

Mustang

  • 46,000 miles
The contact owns a 2016 Ford Mustang. The contact stated while driving 55 MPH, the vehicle was jerking, and the contact became aware that smoke was coming from underneath the hood. The contact was able to pull to the side of the road. No warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty water pump. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was approximately 46,000.

- Richlands, NC, USA

problem #46

Aug 232023

Mustang

  • miles
My car is a single owner car, that has documentation of regular oil changes, engine upkeep, and general maintenance since its purchase in 2016. No major issues had been experienced until August, 2023. While driving the car home from work, I felt an immediate loss of power from the engine, my a/c went out, and an error flashed saying the temperature sensor for the cylinder heads showed the engine was overheating. So, in 100+ ?F weather, I pulled the car over and turned it off. I let it sit for just over 15 minutes before turning it back on, only to find the car was still in failsafe mode. With less than five miles to return home, I drove, a car that refused to get up to 25 mph in the blazing heat (and no a/c), back home. I immediately called my local Ford dealership and set up an appointment to bring it in the next week, their soonest available appointment. In the meantime, I had to find people to carpool to work with. The next Monday, the car is brought in, and that day I-??m informed the cylinder head cracked and I-??d need a new engine. I couldn-??t believe it. I-??d always taken care of my car, never put it under any type of undue stress, how could the cylinder head have cracked" The dealership explained the damage was due to a well-known defect in the design of the engine. I was still flabbergasted. The engine fails, not through fault of the user, but from bad design on the part of the manufacturer, and I-??m still the one responsible to pay $8,000 for a new engine" I am disappointed Ford put out a car with engines that WILL eventually fail, and then chooses to force their customers to be financially responsible for their error. My engine losing power with absolutely no notice could have resulted in a life threatening car accident had I chosen to drive the freeway that day, or could have forced me into unsafe situations had I been traveling. I will never buy a Ford again based on this experience and the business practices displayed.

- Lathrop, CA, USA

problem #45

Aug 182023

Mustang

  • miles
My car started to show a check engine light on around 103,000 miles. After getting a check engine light reading, the code was a misfire p0303 on cylinder 3. I took the car to a mechanic and was told the head gasket was blown and coolant was leaking into it.

- Buckeye, AZ, USA

problem #44

Aug 072023

Mustang

  • 82,000 miles
The contact owns a 2016 Ford Mustang. The contact stated while driving approximately 50 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was a crack in the cylinder head and the contact was informed that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 82,000.

- Los Angeles, CA, USA

problem #43

Jul 262023

Mustang

  • miles
2016 Ford Mustang V6 This is EXTREMELY concerning as it's a SAFETY issue losing power features while the vehicle is in motion. While driving the car provides an error message with a wrench sign/icon stating the transmission is not in Park, then it proceeds to shut down the car leaving us without power steering. The car need stopped, move the transmission to Park, and start the engine. Doing this clears the warning and you are able to drive the car without any problem. The two incidents occurrences were about 1 or 2 months apart. Below link shows other people having the same issue [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Rincon, GA, USA

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