10.0
really awful- Crashes / Fires:
- 1 / 4
- Injuries / Deaths:
- 4 / 2
- Average Mileage:
- 27,966 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Lost power in insanely busy irving/dallas intersection near major highway - could have been a huge accident! 5400 plus miles. Ford 2016 Mustang, V6 from a standing position, second car in line at red light. Light changes, traffic starts to move, I stepped on gas and nothing! had to creep across two lanes of busy traffic and limp up onto a sidewalk as that there was no breakdown shoulder. Than god the curb was about 2 to 3 inches high. Wrench icon on dash: "see manual". turned engine off and back on - rpms surged to the red and then dropped to below 1000. Tried the off/on thing about 3 times - same results. Engine was chugging, missing, even exhaust was chugging like some old jalopy! checked the electronic gauge readings - everything was normal except the vacuum pressure - it was between 5 and 0! after several calls to dealership, Ford roadside assist and tow company; turned car off again - 30 seconds to a minute later, restarted it - and it was running perfect - engine light however was on. Vacuum level was running between 17 and 20. Towed to dealership; it's a week now and I have just learned from them that it's the throttle body. Was told that "Ford had a bad batch of these" on this engine size (V6). The part is on back order. The dealership service rep stated it's taken as long as a "couple of months" but Ford is getting faster at getting the part out, so it could be a week to two weeks to get it in. I have seen reports of this same issue on carcomplaints.com for Explorer - from Jun 5th 2016 - stating that Ford had 7000 throttle bodies on back order! this is an exceptionally dangerous situation with these things losing power like this on highways and in major traffic. Ford needs to issue a recall on this throttle body!
- Arlington, TX, USA
The contact owns a 2016 Ford Mustang. While driving 45 mph, a loud abnormal noise emitted from the engine and the vehicle stalled without warning. The vehicle was towed to the dealer. The technician diagnosed that the engine was defective and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 7,800.
- Ashburn, VA, USA
- Tulsa, OK, USA