10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 15,436 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2018 Ford Mustang. While driving, the vehicle made an abnormal clicking noise. The dealer (five star Ford, 6618 ne loop 820, North richland hills, tx 76180) and the manufacturer were contacted. The vehicle was not diagnosed or repaired. The failure mileage was 6,500.
- Forney, TX, USA
I purchased a new 2018 Ford Mustang 2 dr 4 cyl ecoboost on July 9th 2018. On August 15, after having dinner with parents at the house, I went to visit some friends in davie and it was aprox 7:45 pm while driving on a 4 lane road divided by a median. Road has frequent speedbumps and the median has mature trees. While traveling on this road - I felt nauseous and placed both hands on the steering wheel and suddenly the road became blurry and I lost conciousness and struck a tree in the median. The car caught on fire and according to a police officer, he tried to revive me and to help me get out, however my legs were broken and injured. My right leg was broken and my left leg was badly injured. I was wearing a high boot on the left foot and no boot on the right foot in order to be able to drive comfortably. Seconds after the police officer removed me from the car, the car exploded. I believe that I was sold a defective car that leaked poisenous gases which caused me to pass out and crash I to a tree. Had it not been for the police officer, I would have died trapped in the burning car.
- Pembroke Pines, FL, USA
Significant engine rattle between 2000-2500 RPM under light load. Rattle is loudest in third gear at 2200 RPM. Service technician duplicated the engine rattle and found damage to cylinders 5-8 and submitted his report along with photos to Ford. The technician recommended full engine replacement. Ford only approved a new short block.
- Corona, CA, USA
2018 Mustang GT with manual transmission. Engine stalls when shifting into neutral (manual trans) at higher engine speeds. For example, coming up to a red light (was traveling approx 50mph) or while exiting the freeway (was traveling 65mph and then was turning around an off-ramp). Has occured at any driving speed (if revving engine at full stop, or while traveling). Stalling does not occur if the transmission remains engaged while slowing down. If I shift to neutral when the engine is near it's normal idle speed (500 RPM after warm-up), it will not stall. The problem only occurs when shifting to neutral above ~2,000 RPM, and only after the engine is warmed up. The problem was present from the time the vehicle was brand new. At 1500 miles I returned to the dealer and was able to successfully reproduce the issue together with the service advisor. In some instances, the engine speed will drop below idle speed and then will recover and not stall. I made a recording of the can bus to try to diagnose the issue on my own, which is available upon request. It seems that the engine controller is requesting more torque from the engine when the speed drops, but the throttle will not respond to the request and the engine will stall. No dtcs or warning lights were given to indicate that there was an issue. No modifications were made to the car, and is in completely 'stock' condition.
- Southfield, MI, USA
- Waynesville, MO, USA