This car was purchased on 4/27/19 brand new with 3 miles on it. As I was driving on 4/29/19 it was raining and as it began to rain harder, I adjusted the interval on the wiper switch to a higher speed and the wipers shut off and did not come back on. It continued to rain and I moved the switch up and down and nothing, they wouldn't come back on. I notified the dealer immediately and was asked to bring the car in for inspection on 4/30/19. They could not repeat the problem as it was not raining at that time and told me to come back again if it happens. On 7/12/19, it began to rain and I was on the highway and turned the wipers on and once again, as I tried to turn up the speed, they shut off and did not come back on. I had to drive 15 miles on the interstate with non-working wipers in the rain. I recorded the incident with my phone for evidence. Took the car back to the same service dept at gaudin Ford on 7/15/19. The service dept foreman and tech looked at the video. It is 7/17/19 and it is still at the dealer. They say it doesn't show any codes and they cant repeat the problem. Well it isn't raining, so how can they test it without driving through a car wash or something? I notified Ford customer relations on 7/16/19 of the issue and am waiting to hear back. As I stated, I have video evidence of this safety issue and they are not repairing it.

- Las Vegas, NV, USA