9.8

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
500 miles

About These NHTSA Complaints:

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problem #6

Aug 052021

Mustang

  • miles
On several occasions, the passenger door becomes unlatched while driving. Sometimes multiple times in one commute. The door doesn't fully open, but certainly allows for wind noise and "DOOR AJAR" display to go off with audible alarms. Also, the passenger window's auto/short drop feature isn't working and the window does not go back up fully, allowing water, insects, and other hazards to enter the cabin of the vehicle. It seems to be an electrical issue, as unplugging the battery with the door open as the window is rolling down automatically will TEMPORARILY fix the issue. But, as soon as the door is opened, or the window is lowered, the issue reappears.

- Clewiston, FL, USA

problem #5

Sep 072022

Mustang

  • miles
Passenger door unlocked and opened by itself while driving 75mph with no one in the passenger seat. Appears to be the same issues as the 2011 - 2017 mustang recall.

- Kissimmee, FL, USA

problem #4

Jul 272021

Mustang

  • miles
While driving on highways, passenger door will suddenly partially unlatch and open door warning tone and advisory displays on the dash. I must pull over in order to open and reclose the door. First event was several months ago and I assumed it was an isolated event. It has increased in frequency to at least once a week. The door is closed and locked yet it comes partially unlatched and seems to only occur at highway speeds between 60mph and 75mph. Highly distracting when driving on interstate highway and I am unsure if it comes unlatched all the way since I have not had a passenger when this occurs. Poses safety hazard both as distraction and unsafe door lock.

- Metairie, LA, USA

problem #3

Nov 042020

Mustang

  • miles
Passenger side door will unlatch and open while driving, the digital alert will come on and say door ajar. Seems to do this when you're driving anywhere from 20 to 40 mph.it has happened a total of 4 times in the last 2 weeks.

- Pompano Beach, FL, USA

problem #2

Jun 022020

Mustang 8-cyl

  • miles
All 18 & 19 Mustang have a defect from the factory passenger side front bumper under headlight has a noticeable gap separation. Dealerships will not repair it tell customers that they damaged it by scuffing the bottom of the bumper. I am a licensed automotive technician this defect is being ignored.

- Mooresville, NC, USA

problem #1

Jan 062020

Mustang

  • 3,000 miles
The car was purchased last November 2019, during the first month, I noticed that the icp was not properly working while using the gps- it gives wrong direction even the settings were correctly set, like it was remotely controlled. Besides that my battery was discharged that I needed to jumpstart it and towed it because the 1st time jumpstarting didn't work. It happened 4X, brought it twice to Ford dealer to check everything was okay. It even send me alarm thru Ford app that it was put on "sleep mode" even it was parked and it is frequently used. Not only that, the both windows were opened when I got back from an hour errand. With regards to the seat belts, there's no warning that flashes on the dashboard when not in used while on the passenger side despite riding with someone. It is also loose after removing it, you need to pull it manually to return to the short length when not strapped. The engine stalls when shifted from reverse to drive, it needs about 5-10 secs to work.

- Jersey City, NJ, USA