10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 2,489 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
There is TSB that was issued on the shift forks of the 2018-2019 Ford mustangs where aluminum shift forks were originally installed which led to cracking and breakage. Due to this a TSB was issued reverting back to them using steel. My son purchased a 2019 Ford Mustang with only 9000 miles on it three months ago and this part has broke and no one wants to cover the Repair. This should be covered Repair. There should be a recall.
- Meriden, CT, USA
A vehicle was listed for sale in June 2025 with an odometer reading of 115,152 miles. However, a CarFax report dated March 13, 2025, showed the mileage as 37,707. This is a discrepancy of over 77,000 miles in less than three months, raising serious concerns about odometer tampering or title fraud. The issue was discovered prior to vehicle delivery, and the transaction was canceled. The dealership has not provided any explanation for the mileage increase. This discrepancy may mislead future buyers and compromise the vehicle-??s maintenance and safety records. The vehicle was not inspected by a mechanic before cancellation. The concern has been reported to the Better Business Bureau (BBB), California DMV, and CFPB.
- Snellville, GA, USA
We purchased a Ford Mustang for our daughter 6 years ago, and have had the following ongoing dangerous and expensive widespread issue, 6 incidents to date, caused by Ford knowingly using soy based wiring (as opposed to petroleum based) for environmental reasons, that attract rats like it was cheese. The rats have been eating through essential wiring and once in the car also eating hoses and insulation, putting our daughter-??s and others lives in grave danger and costing us thousands of dollars in continuous repairs, the last time rats ate through her brakes! (luckily discovered by warning lights in her car before her brakes failed) Ford is very aware of this issue and receive many complaints but do nothing, except refer me to you after I filed a complaint with them. No warranty covers this. Only my neighbors who don't have cars with soy based wiring don't have this issue, showing that this is clearly the cause. In a futile attempt to combat this, we have expensive monthly exterminator rat service, noise makers in her car, glue pads under her car, in her car (removed when driving), spray peppermint and bleach, and check the car daily. (Governor Newsom banned rat poison in Calif making it more challenging) But these expensive and time consuming measures are not full-proof as evidence of our continual costly repairs, and nothing will work until the root cause is addressed, the soy wiring. Ford needs to replace soy based wiring with petroleum based wiring, pay for all rat damage retroactively and future repairs until the soy wiring is replaced. (I have copies of all repair receipts, dating so far from Nov 2019 through April 2025) Just one of many article links in a quick google search that shows this is a widespread issue: "Rodents can-??t get enough of Fords soy coated wiring and that-??s a big problem!" [XXX] Please do something because Ford won't. (you ask date of incident, I have 6, I put most recent ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Calabasas, CA, USA
Began over last month with difficulty or rough engine start in mornings Then engine overheated once and continues to lose coolant without visible sign of any leakage. Scan error codes P0300, P 0303, P 0304. Now with excessive steam/smoke out tail pipe when it-??s started. Took to mechanic where they verified engine coolant is in atleast, cylinder #3. My safety and that of others is the engine can fail or completely break or explode while driving, causing failure to be able to control vehicle, possibly resulting in a crash or even death.
- San Antonio, TX, USA
Driving down the interstate two days in a row and my passenger door just opened. First I thought it was just the indicator light, but when I looked over and heard the wind noise I pulled over immediately. The passenger door was opened. I shut it and continued on and it happened 3 more times.
- Chalmette, LA, USA
Two piece lug nuts. Dealer will not rotate tires because of swelled lug nuts. Reason given damage can occur and I could not change a tire if I had a flat, because my lug nut wrench would not fit the lugs. I have another Ford with the same problem. I should not have to pay fo R new lug nuts, this should be Ford' responsibility!
- Munford, AL, USA
I drive a manual 6 speed mustang gt 2019 the hazard that this vehicle is presenting and have seen many others complain about with a similar isssue that can be lethal causing an accident injury or even death. The mustang is known to have a reverse lockout feature with a collar and a plastic assembly where the shifter is, but it seems as it was poorly designed or poorly assembled as the problem many mustang owners are having ;such as me is that the vehicle will go in to reverse gear without lifting up the collar or in other words without disengaging the reverse lockout so instead of going into first gear it will go into reverse same goes for the second gear. I put the clutch in and put it in first or second gear or even just slightly pushing the shifter towards me and the reverse camera will turn on that is very unsafe and dangerous I recall this being also a dangerous thing for the Shelby gt350 recall number 19B34 it-??s not only a issues on those vehicles but also on the mustang 2019 Gt and other years
- Greenacres, FL, USA
You have a recall listed for my cart but listed it as fixed. I never took the car in for service to get it fixed and I am experiencing the issue in the recall. NHTSA CAMPAIGN ID:19V076000. My instrument cluster goes blank for about 5-10 seconds while driving. This has happened several times in the last few weeks. I tried to call ford and have them look into this but they will not even tell me where the recall was performed and are telling me this is customer cost item even though the exact thing the recall describes is happening to me. They would not even provide verification that the recall was performed.
- Red Bank, NJ, USA
I parked my manual car at work. Put the emergency break on and the break disengaged on its own and 15 mins later the car ran into the metal frame of a pick up truck.
- Alexandria, VA, USA
On 11/27/21 I was driving my 2019 mustang GT convertible with approx 15,000 miles. While going around a curve (not at an excessive speed) on dry pavement, the car became uncontrollable and began to spin out. As much as I tried to brake and steer into the slide, the car became more and more uncontrollable and felt as though it were speeding up. I only came to a stop after slamming into a tree and rolling over to the other side of the road. Vehicle is a total loss. I was lucky and only suffered minor injuries, but it very easily could have been much worse. The police and paramedics who arrived at the scene were expecting a fatality or severe injuries. In the end I was ticketed for failure to reduce speed. I'm losing my mind explaining to the police and insurance that the car sped up on its own and all control of the vehicle were lost. I am in danger of losing my license because of this and no one is believing that this could possibly happen and convinced me to state that I was probably driving too fast. This is a deadly problem. The internet is full of videos demonstrating this same problem: complete loss of control in a low speed turn. Before you ask, I wasn't racing, I wasn't drifting, I wasn't spinning my tires or doing donuts; I was just trying to go home to my kids who almost lost their father. If there is any saved data or physical evidence that needs to be saved, action is needed ASAP before the insurance company scraps it. Also, it should be noted that in the week leading up to the accident, the rear end would become loose when going around corners. I had planned to have it addressed at the next oil change.
- Minooka, IL, USA
The contact owns a 2019 Ford Mustang. The contact stated that the vehicle was jerking while idling at a stop light. The failure recurred while driving at highway speeds exceeding 65 MPH. The contact stated that the vehicle would eventually regain stability. The contact took the vehicle to the dealer and the radiator cooling fan was replaced. The dealer also diagnosed that the transmission gasket was leaking. The vehicle was repaired. The contact stated that the failure recurred while driving 80 MPH. The contact depressed the brake pedal and the PUSH to START button simultaneously to regain normal vehicle operation. The failure persisted; however, the vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 20,000.
- College Park, GA, USA
Rear window defroster shattered glass
- Lanham, MD, USA
In my car when driving after 45 minutes or so (longs drives) the radio screen is freezing, you could see everything in the screen but can't use it even buttons, nothing works, I can note it by clock time in the screen is way back in time, when I touch the screen is hot if I shut off the car for about 30 to 50 minutes to cold down then the radio is back. Happens again if I drive another 45 minutes. Nothing happen if I drive downtown short drives.
- Winter Haven, FL, USA
The car was purchased last November 2019, during the first month, I noticed that the icp was not properly working while using the gps- it gives wrong direction even the settings were correctly set, like it was remotely controlled. Besides that my battery was discharged that I needed to jumpstart it and towed it because the 1st time jumpstarting didn't work. It happened 4X, brought it twice to Ford dealer to check everything was okay. It even send me alarm thru Ford app that it was put on "sleep mode" even it was parked and it is frequently used. Not only that, the both windows were opened when I got back from an hour errand. With regards to the seat belts, there's no warning that flashes on the dashboard when not in used while on the passenger side despite riding with someone. It is also loose after removing it, you need to pull it manually to return to the short length when not strapped. The engine stalls when shifted from reverse to drive, it needs about 5-10 secs to work.
- Jersey City, NJ, USA
Riding under normal driving conditions, car stalls from a V8 to a V2. No power at all, if you want to switch from normal, to any selectable driving modes from toggle switch or steering wheel, wont change. Turn of car, turn it back on and continued with same problem.
- Naranjito, PR, USA
I purchased a new 2019 Ford Mustang ecoboost on October 16, 2019, since day one the gear shift select lever has not been lighting up at night to show me which gear I am in. It does not illuminate at all. I believe it is unsafe, especially because if I happen to bump the shift lever, I am unable to see which gear I am in and could cause an accident.
- Wichita, KS, USA
- Clarksville, TN, USA