The contact owns a 2019 Ford Mustang. The contact stated while the vehicle was parked, the driver's and passenger's side seat belts failed to retract. The vehicle was taken to the dealer where it was diagnosed with a delay in the seat belt retractor. The contact was informed that the driver's and passenger's side seat belts needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 46,791.

- North Port, FL, USA

The car was purchased last November 2019, during the first month, I noticed that the icp was not properly working while using the gps- it gives wrong direction even the settings were correctly set, like it was remotely controlled. Besides that my battery was discharged that I needed to jumpstart it and towed it because the 1st time jumpstarting didn't work. It happened 4X, brought it twice to Ford dealer to check everything was okay. It even send me alarm thru Ford app that it was put on "sleep mode" even it was parked and it is frequently used. Not only that, the both windows were opened when I got back from an hour errand. With regards to the seat belts, there's no warning that flashes on the dashboard when not in used while on the passenger side despite riding with someone. It is also loose after removing it, you need to pull it manually to return to the short length when not strapped. The engine stalls when shifted from reverse to drive, it needs about 5-10 secs to work.

- Jersey City, NJ, USA