10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12,200 miles

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problem #2

Jul 252025

Mustang

  • miles
On [XXX], I was involved in a front-left collision while driving my 2020 Ford Mustang GT (VIN: [XXX] ) with my [XXX] daughter in the front passenger seat. She weighs approximately [XXX] and was properly seated with her seatbelt fastened. The only airbag that deployed was the driver-??s knee airbag. The front passenger airbag did not deploy at all. After the accident, the FordPass system reported multiple -??Restraints Indicator Lamp Warning-?? alerts, all timestamped the day of the crash, stating: -??Your Air Bag Warning is on due to an issue with the front passenger air bag system. The front passenger airbag may not work properly.-?? This alert was not visible on the dashboard prior to the crash and was only discovered after checking the app. This failure of the airbag system placed my daughter at serious risk. A properly seated child passenger of sufficient weight should have been protected. The vehicle had approximately 19,177 miles at the time of the accident and had no prior airbag-related service or known damage. The crash occurred at normal road speed during a left turn when another vehicle impacted my front driver-side area. My vehicle is currently with the insurance company and available for full diagnostic inspection by NHTSA or the manufacturer. The passenger-side OCS and SRS systems should be investigated for sensor failure, deployment failure, or manufacturer defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Macomb, MI, USA

problem #1

Apr 062021

Mustang

  • 24,400 miles
Renting vehicle for long term use. Drive as mostly single woman and commute up to 2 hrs. Side lights are attention grabber for night time use. Ex driving on 8 and stopping at rest stop or for gas drew much unwanted attention. My cell phone slid under passenger seat and I had to exit vehicle move car forward and back to try and pry out. This could have broken my needed means of communication or hurt my hand as seat is low for better comfort but no room to grab things underneath. Also back seats strap to allow entry to trunk. As an advocate this is an easy access to stow away passengers or have someone hide in trunk. The traditional strap in between seat and much tighter makes this more of a process but would make more sense to drivers like myself as a victim of sexual assault. Thank you for your time.

- Phoenix, AZ, USA