10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 3,556 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I rented a 2020 Ford Mustang on 01/16/2024. I drove it home and didn't use it until 01/28/2024 for short trip to the grocery store. I waited in the car and kept it running while my daughter shopped. The car shut itself off twice, but there were no red warning lights. So I restarted with the push button, and after the trip drove the car home and parked in my drive. Two days later, on 02/01/2024, the car ignited itself and burned so hot it set the carport, shed and mobile home on fire, in that order. The fire department were called out and saved part of the mobile home. The car was seen going on fire before the structures. The rental car company used a fire investigation company who towed the car (for evidence). However, they have not given me their report.
- Homosassa , FL, USA
2020 Ford Mustang. Consumer writes in regard to NHTSA safety recall 20V-575. The consumer tried to have the recall repaired several times over a 2 year period, but informed the camera is on back order.
- Prince Frederick, MD, USA
Evaporation Core is leaking. Many people have reported the same issue. Refrigerant was leaked into the car while driving and now needs a costly repair. The vehicle was only looked over by a mechanic. There is/was no warning lamps.
- Arlington, TX, USA
Brake light switch stopped working at around 30k miles. Cruise control stopped working and acceleration does not work. Will go no more than 45 mph and stall and stop.
- Kaufman, TX, USA
Renting vehicle for long term use. Drive as mostly single woman and commute up to 2 hrs. Side lights are attention grabber for night time use. Ex driving on 8 and stopping at rest stop or for gas drew much unwanted attention. My cell phone slid under passenger seat and I had to exit vehicle move car forward and back to try and pry out. This could have broken my needed means of communication or hurt my hand as seat is low for better comfort but no room to grab things underneath. Also back seats strap to allow entry to trunk. As an advocate this is an easy access to stow away passengers or have someone hide in trunk. The traditional strap in between seat and much tighter makes this more of a process but would make more sense to drivers like myself as a victim of sexual assault. Thank you for your time.
- Phoenix, AZ, USA
If dooe is not fully closed and engine is switched to drive, system says transmission not in park rather than just door ajar
- Austin, TX, USA
Washing my car around the exhaust pipes I cut my finger to the bone. This is the second time I have cut myself on these pipes. Afraid my son or another person will have the same issue.
- Franklinville, NC, USA
- Mount Laurel , NJ, USA