10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
3,556 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Apr 232024

Mustang

  • miles
While driving at about 75mph the passenger door unlocked and opened by itself. We got an door not closed warning light on the dash and the warning chime in addition the horn was blowing in intervals of 2 quick beeps and repeated until we were able to pull over and reclose the door. About 1 hour later same conditions the same thing happened on the drivers side. We have since discovered from the dealer that here is a campaign number of 21N10 for this issue. Holiman Ford of Maple Shade NJ took the car in right away.

- Mount Laurel , NJ, USA

problem #7

Feb 012024

Mustang

  • miles
I rented a 2020 Ford Mustang on 01/16/2024. I drove it home and didn't use it until 01/28/2024 for short trip to the grocery store. I waited in the car and kept it running while my daughter shopped. The car shut itself off twice, but there were no red warning lights. So I restarted with the push button, and after the trip drove the car home and parked in my drive. Two days later, on 02/01/2024, the car ignited itself and burned so hot it set the carport, shed and mobile home on fire, in that order. The fire department were called out and saved part of the mobile home. The car was seen going on fire before the structures. The rental car company used a fire investigation company who towed the car (for evidence). However, they have not given me their report.

- Homosassa , FL, USA

problem #6

Feb 072023

Mustang 8-cyl

  • miles
2020 Ford Mustang. Consumer writes in regard to NHTSA safety recall 20V-575. The consumer tried to have the recall repaired several times over a 2 year period, but informed the camera is on back order.

- Prince Frederick, MD, USA

problem #5

Jan 012023

Mustang

  • miles
Evaporation Core is leaking. Many people have reported the same issue. Refrigerant was leaked into the car while driving and now needs a costly repair. The vehicle was only looked over by a mechanic. There is/was no warning lamps.

- Arlington, TX, USA

problem #4

Jul 312022

Mustang

  • miles
Brake light switch stopped working at around 30k miles. Cruise control stopped working and acceleration does not work. Will go no more than 45 mph and stall and stop.

- Kaufman, TX, USA

problem #3

Apr 062021

Mustang

  • 24,400 miles
Renting vehicle for long term use. Drive as mostly single woman and commute up to 2 hrs. Side lights are attention grabber for night time use. Ex driving on 8 and stopping at rest stop or for gas drew much unwanted attention. My cell phone slid under passenger seat and I had to exit vehicle move car forward and back to try and pry out. This could have broken my needed means of communication or hurt my hand as seat is low for better comfort but no room to grab things underneath. Also back seats strap to allow entry to trunk. As an advocate this is an easy access to stow away passengers or have someone hide in trunk. The traditional strap in between seat and much tighter makes this more of a process but would make more sense to drivers like myself as a victim of sexual assault. Thank you for your time.

- Phoenix, AZ, USA

problem #2

Sep 012020

Mustang

  • 50 miles
If dooe is not fully closed and engine is switched to drive, system says transmission not in park rather than just door ajar

- Austin, TX, USA

problem #1

May 072020

Mustang

  • 4,000 miles
Washing my car around the exhaust pipes I cut my finger to the bone. This is the second time I have cut myself on these pipes. Afraid my son or another person will have the same issue.

- Franklinville, NC, USA